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Excel - Word PowerPoint not responding anymore

MamyJackotte -  
michel012 Posted messages 112 Status Member -
Hello,

As usual, I tried to open Excel - impossible - so I tested Word and PowerPoint - same result.
All other programs work. I'm stuck. Thank you for your responses.
Best regards.

7 answers

  1.
    leenvol Posted messages 114 Status Member 81
     
    Hello.
    Did you install any software before the issue?
    Or an update?
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  2. MamyJackotte
     
    Hello and thank you for your help
    I haven't installed any new programs. As for updates, they happen automatically on Windows.
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    1. leenvol Posted messages 114 Status Member 81
       
      Alright.
      But did you see an automatic update go through (it says it when you shut down/restart the computer)?

      Also, which Windows do you have and what version of the Office pack?
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  3. MamyJackotte
     
    Windows 10 version and Office 2013 pack.
    For the automatic update last week.
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    1. leenvol Posted messages 114 Status Member 81
       
      I have the same version of Office, also on Windows 10, but I don't have this problem.
      If you still have your license key and have the time, you can always try a reinstallation.
      Or wait for help from a third party, as this is outside my area of expertise.
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    2. mamyjackotte
       
      Good evening
      I kept the installation CD
      Thank you for your help.
      Have a good evening
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      1. leenvol Posted messages 114 Status Member 81 > mamyjackotte
         
        In that case, you can always try reinstalling Office to see if it works again
        Please let me know the result if you test it.
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  4. Jojolaguitare Posted messages 12012 Registration date   Status Member Last intervention   2 782
     
    Hello.

    You can also repair Microsoft Office by going to "Programs and Features" and right-clicking on the Microsoft Office line, then clicking on modify.

    This applies to version 2007, but I think it's the same for 2013.



    This is just a suggestion . . . See you later

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  6. Mamyjackotte
     
    Hello,
    Thank you for your help. I will follow your advice.
    Best regards
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  7. michel012 Posted messages 112 Status Member 1
     
    Hello everyone, personally I was absent for a month, my Microsoft Office 2013 with the license is no longer working, the error code 1058-4 appears on Word, Excel, Outlook, etc.
    The steps indicated by Microsoft are not helpful.
    What does this error 1058-4 mean?
    Best regards
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  8. michel012 Posted messages 112 Status Member 1
     
    Good evening, I have solved my problem.
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