Message received this morning

chirles Posted messages 93 Status Membre -  
Xileh Posted messages 19446 Registration date   Status Modérateur Last intervention   -
Hello,

This morning I received a message from my daughter in Gmail. It has been blocked and I can't read it; it is still blocked...
Is this what awaits us with the new version of Gmail?

THIS IS NOT SPAM

Configuration: Windows / Internet Explorer 11.0

2 réponses

Xileh Posted messages 19446 Registration date   Status Modérateur Last intervention   6 568
 
Hello

Perhaps try logging out of Gmail, clearing your browser's cache, and logging back in afterwards.

(This if you are using Gmail directly from the browser; if it's from an email client, it may be necessary to try reconfiguring the account...)

--
My mission is to kill time and hers is to kill me in turn.
We are perfectly at ease among assassins (E.Cioran)
3
chirles Posted messages 93 Status Membre 1
 
Good evening Xileh,

Thank you for your response. I must admit that I won't be able to go through this entire procedure as I wouldn't dare to do what you suggest.
As stated in my profile, I am a grandma who doesn't know much, just the basics.
1
Xileh Posted messages 19446 Registration date   Status Modérateur Last intervention   6 568
 
To log out => At the top right of the Gmail page, an icon with the initial of your account name => log out

To clear the browser cache:

https://www.commentcamarche.net/faq/3037-clear-your-browser-cache-chrome-firefox-safari-and-ie

To log back in => on the homepage, enter your username (your email address) and your password.
0