Unable to connect to Wi-Fi. NVIDIA Shield Tablet

Eowelyn -  
 Eowelyn -
Hello,
I just received my NVIDIA Shield K1 tablet, but I can’t connect it to a Wi-Fi network either at home or at friends' places. The particularity is that I can connect to a mobile hotspot (Wi-Fi).
When I try to connect to Wi-Fi, it says "saved" below the network name, and if I force the connection, it says "disabled." I don't think it's a connection issue since this happens with any Wi-Fi network (except for mobile hotspots).
I’ve tried manually entering the network, but it doesn’t work; nothing changes or displays. Does anyone have a solution?

1 answer

  1. jeannets Posted messages 28404 Registration date   Status Contributor Last intervention   Ambassadeur 6 604
     
    Hello,

    this tablet supports WiFi bands "a/b/g/n/ac MIMO." It is likely that it is trying to connect to frequencies that do not exist in your area or that the Box does not provide...

    So the best thing would be to set it to WiFi configuration on the 2.4 GHz frequency, which is much more widespread and has a longer range... and you would find yourself among the common folk..!

    Then, you still need to enter the WiFi key, etc... or use the WPS feature of the BOX...
    2
    1. Eowelyn
       
      Thank you for your response!
      Is everything related to switching to 2.4GHz done through the box via my internet provider's website? Or are you talking about the tablet?
      0