View original (French)

Purple spot on screen that grows and darkens

Solved
Ilob Posted messages 3 Status Member -  
Ilob Posted messages 3 Status Member -
Hello; I have a Samsung J7 2017 and a purple spot that is getting bigger and darker appeared overnight from Saturday to Sunday, and I don't understand why. Maybe it's due to the heatwave? Can you help me?
I bought this phone in November, so I have had it for 9 months and I have never had any problems, no bugs, nothing. It has had a few drops but nothing serious, in any case, no visible damage.

1 answer

  1.
    astuces72 Posted messages 2146 Registration date   Status Member Last intervention   1 669
     
    Hi

    So still under warranty, so customer service
    6
    1. Ilob Posted messages 3 Status Member
       
      I ordered it on Amazon.
      0
    2. astuces72 Posted messages 2146 Registration date   Status Member Last intervention   1 669
       
      it doesn't change anything, if it was new you have a minimum 1-year warranty :)
      0
    3. Ilob Posted messages 3 Status Member
       
      Merci beaucoup.
      0