Unlicensed product
Mathilde_44
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PatriciaG Posted messages 1083 Status Membre -
PatriciaG Posted messages 1083 Status Membre -
Good evening,
I renewed my Microsoft Office subscription with a prepaid card purchased in 2016.
The software is installed correctly, but when I try to open Excel, Word, or PowerPoint, a message says "unlicensed product" and I cannot use them.
What does this mean??
Thank you very much for your help.
Mathilde
I renewed my Microsoft Office subscription with a prepaid card purchased in 2016.
The software is installed correctly, but when I try to open Excel, Word, or PowerPoint, a message says "unlicensed product" and I cannot use them.
What does this mean??
Thank you very much for your help.
Mathilde
1 réponse
Hello,
Check out these topics
https://support.microsoft.com/fr-fr/office/erreurs-produit-sans-licence-et-d-activation-dans-office-0d23d3c0-c19c-4b2f-9845-5344fedc4380?ui=fr-fr&rs=fr-fr&ad=fr
https://support.microsoft.com/fr-fr/office/code-d-erreur-office-0x8004fc12-lors-de-l-activation-d-office-f32c97d5-11f7-4e56-925c-94959b222bd3?omkt=fr-fr&ui=fr-fr&rs=fr-fr&ad=fr
https://answers.microsoft.com/fr-fr/msoffice/forum/msoffice_install-mso_win10-mso_365hp/produit-sans-licence/be95b423-b688-40ed-a512-26d2e19945ad
See you later
Patricia
Check out these topics
https://support.microsoft.com/fr-fr/office/erreurs-produit-sans-licence-et-d-activation-dans-office-0d23d3c0-c19c-4b2f-9845-5344fedc4380?ui=fr-fr&rs=fr-fr&ad=fr
https://support.microsoft.com/fr-fr/office/code-d-erreur-office-0x8004fc12-lors-de-l-activation-d-office-f32c97d5-11f7-4e56-925c-94959b222bd3?omkt=fr-fr&ui=fr-fr&rs=fr-fr&ad=fr
https://answers.microsoft.com/fr-fr/msoffice/forum/msoffice_install-mso_win10-mso_365hp/produit-sans-licence/be95b423-b688-40ed-a512-26d2e19945ad
See you later
Patricia