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Employment agency

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clo -  
 Leeith -
Hello
I've been trying to log into my personal space since Sunday, March 18, 2018, and it's impossible. I contacted 3949, and they told me to wait 48 hours and call the maintenance service.
I have a Windows Vista computer; I wonder if that might be the problem????
Thank you.

5 réponses

Réponse 1 / 5
regcal Posted messages 13011 Registration date   Status Contributeur Last intervention   4 658
 
Hello, which browser are you using? Are other sites working? Error message?
4
clo
 
Good evening regcal
I use Google Chrome but it's still not working, thank you and sincere thanks.
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Réponse 2 / 5
marina035
 
Good evening, I too have been unable to log into my account since yesterday afternoon. There are no error messages, nor is the site under maintenance. I am on Windows 10.
Have a good evening.
1
regcal Posted messages 13011 Registration date   Status Contributeur Last intervention   4 658
 
Have you tried with another browser?

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0
tumtum88
 
hello marina 035, I am also experiencing the same issue as you with a computer running Vista and regardless of the browser (chrome, firefox...), but apparently Pôle Emploi planned to make changes to the homepage of their site for the month of March, which I think is causing problems for many people who want to access their personal space.
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regcal Posted messages 13011 Registration date   Status Contributeur Last intervention   4 658
 
In this case, clear the cache and cookies and try again using the following link: https://candidat.pole-emploi.fr/espacepersonnel/
0
tumtum88
 
It's not necessary, I just spoke to Pôle Emploi who informed me that the problem has been general since Sunday evening and that it concerns all browsers on computers, regardless of their operating systems.
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regcal Posted messages 13011 Registration date   Status Contributeur Last intervention   4 658
 
weird, it's working for me ^^
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Réponse 3 / 5
Flix
 
Hello,

I haven't been able to access my personal account since June 18, 2018; it says the page is not available.

Thank you.
1
Réponse 4 / 5
marina035
 
Thank you for your responses and your help. Indeed, Pôle emploi updated its website this weekend and is experiencing issues (thanks for letting us know!!) and I tried several browsers and it works with Chrome.
Have a good evening
Thank you
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Réponse 5 / 5
Leeith
 
Hello,

Last month I encountered this issue, but it was by connecting through another computer that I was able to update. But now, there’s nothing I can do; I've tried using Firefox, IE, or another computer, but I still have an identification issue and can't access Pôle Emploi..

Thank you.
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