Is the Blackcomb site reliable?
Afrikarnak Posted messages 17653 Registration date Status Contributor Last intervention -
This is the only website where I found the shoes I was looking for, but I'm wondering if the site is reliable.
I typed the name of the site on the internet and found no reviews. However, the site is https.
Could someone who has purchased from there give me their opinion?
Thank you in advance!
14 answers
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Afrikarnak Posted messages 17653 Registration date Status Contributor Last intervention Ambassadeur 14 520
Hello
Announced location in the T&Cs: Třinec / Trzynietz, Czech Republic.
Confirmation through a search in the Czech Business Register (It's a hassle to understand!!):
https://or.justice.cz/ias/ui/rejstrik-$firma?ico=26876957
The company does exist and has a physical presence.. That's a good point..
However, we can't say anything about the quality of the 'service' (Shipping, customer service, etc..). In case of a dispute, it will be a bit difficult, but we can go through the CEC, which will act locally in an 'amicable' manner.. EU laws apply here..
https://www.europe-consommateurs.eu/fr/accueil/
Purchase is significantly less risky than on anonymous sites like 'Chinese'.. It's up to you..
A+ -
Hello
Are the shoes on this website the same as the real ones? I ordered Vans but I'm afraid they won't be the same as on the official Vans site. Has anyone ordered Vans shoes, please? -
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Hello
I just ordered a pair of Vans Old Skool for my daughter and a watch. I will keep you updated.
Roxane -
Hello,
Just wanted to add some current information.
I just ordered a pair of shoes.
The payment is secure, through my bank, and I receive a notification via SMS to enter a code validating the Visa payment.
So there are no issues with giving card details, it's a one-time use only.
I'll let you know when I've received the package if everything is okay.
Have a nice day. -
Hello Carla,
I indeed ordered a pair of shoes on this site
Shoes of very good quality identical to the site (my sister had ordered the same ones on the official site before me) and no difference
I received them between 3 and 7 days after the order
No worries
Shoes ordered: vans old skool -
Afrikarnak Posted messages 17653 Registration date Status Contributor Last intervention Ambassadeur 14 520
Hello
Website URL? To do a little 'analysis'..
An https does not guarantee ANYTHING..
A+ -
Hello,
I ordered a cap on this site,
and I received it after 7 days as promised... so no problem.
Unfortunately, it is too small, and now I will see if I can exchange it quickly and easily knowing that the goods come from Slovakia. -
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No problem, it's a reliable site and even very competent, the customer service is responsive, and the shipping of goods is done quickly.
However, when you buy an item, the price is broken down at the time of payment into an item price and a shipping price. For example, I bought a parka, it was 130 EUR, which was 120 EUR for the product plus 10 EUR DPD for shipping.
So if the size doesn't fit, or if you need to return it, that's already the 10 EUR shipping from Blackcomb -> your home that you won't see again.
I had a quality issue (Roxy brand, not due to Blackcomb). The customer service was very competent, I returned the item to the Czech Republic (18.8 EUR via Colissimo). In the end, Roxy acknowledged the defect in the product (a tear at the collar), and Blackcomb refunded me the 120 EUR plus the 18.8 EUR for the return Colissimo.
In the end, this story only cost me 10 EUR.
In the end, I recommend this site if you know exactly which model fits you.
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Error when buying the bag
For the return, at my expense, I have to declare it to customs
For the Czech Republic, it's over 20 euros....
The bag costs 40 euros.
Not very communicative, the customer service...
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Afrikarnak Posted messages 17653 Registration date Status Contributor Last intervention Ambassadeur 14 520
Hello
for the return... I have to declare at customs... For the Czech Republic, it's over 20 euros...
The Czech Republic being part of the 'customs territory of the EU', there are generally NO 'customs fees' for a shipment from France to the Czech Republic...
Weird.. Check it out otherwise you'll have 20 Zorros in ze baba...
See you+
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Hello, I would like to order a backpack (Rip Curl Dome Palm Bay backpack) and I wanted to know if anyone has already ordered one? Despite the positive reviews, it would reassure me even more!
Thank you