Issue with Glaries utilities

Solved
mimi5610 Posted messages 20 Registration date   Status Membre Last intervention   -  
Malekal_morte- Posted messages 178136 Registration date   Status Modérateur, Contributeur sécurité Last intervention   -
Hello;
I regularly use Glaries utilities to clean my PC. Until now, I’ve never had any issues, but this morning I wanted to update it as it prompted me to. My antivirus (Avira Pro version) blocked the file and since then, my computer has been slow. I ran a scan with the antivirus, and it didn’t put any files in quarantine. Have you ever had this problem?
Thank you for your responses
Michel

5 réponses

Malekal_morte- Posted messages 178136 Registration date   Status Modérateur, Contributeur sécurité Last intervention   24 711
 
Hello,

You put the file in exception: https://www.malekal.com/ajouter-exception-avast/
or better yet, uninstall Glary Utilities.
These cleaning programs do nothing but cause damage.

--
Please press any key to continue the disinfection...
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Anonymous user
 
Hello,

Glary utilities is a bad software; it deletes useful items. To be honest, cleaning software generally does what can be done manually and takes up a lot of space. I strongly recommend uninstalling it.

Best regards,

-Kragenskul
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mimi5610 Posted messages 20 Registration date   Status Membre Last intervention  
 
Hello,
Glaries utilities has been uninstalled but my computer is frozen. Upon startup, I have a blue screen with a message in English. I restart it and there I have 2 options, either start normally, but in that case it returns to the blue screen. With the other option, it makes a repair attempt. Yesterday, it was working, but this morning, I keep returning to the blue screen: A problem has been detected and Windows has been shut down to prevent damage to your computer.
If this is the first time you have seen this stop error restart your computer. If this screen appears again, follow these steps:
Check for viruses on your computer. Remove any newly installed hard drives or hard drive controllers. Check all hard drives to make sure they are properly configured and terminated.
Run CHKDSK /F to check for hard drive corruption, and then restart your computer.
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Malekal_morte- Posted messages 178136 Registration date   Status Modérateur, Contributeur sécurité Last intervention   24 711
 
What is the version of Windows?
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mimi5610 Posted messages 20 Registration date   Status Membre Last intervention  
 
Windows 7
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Malekal_morte- Posted messages 178136 Registration date   Status Modérateur, Contributeur sécurité Last intervention   24 711
 
Press F8 when the computer starts right after the first screen changes.
=> https://www.malekal.com/options-recuperation-windows7/

If you handle it well, you should see a menu with "Repair your computer."
Try a system restore.
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mimi5610 Posted messages 20 Registration date   Status Membre Last intervention  
 
Good evening
After many ups and downs, my problem is resolved. As you told me, I did a system restore, but every time I restarted, I got the blue screen again, and despite uninstalling Glaries utilities, it still indicated an issue with a file related to that software. In the end, after several restorations and scans with the antivirus, the issue disappeared. I'm keeping my fingers crossed that it lasts.
How do we indicate that the problem is resolved?
Thanks again for your help.
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mimi5610 Posted messages 20 Registration date   Status Membre Last intervention  
 
I finally found out how to mark the problem as resolved.
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Malekal_morte- Posted messages 178136 Registration date   Status Modérateur, Contributeur sécurité Last intervention   24 711 > mimi5610 Posted messages 20 Registration date   Status Membre Last intervention  
 
It would be nice if you could explain how you solved the problem, in case it might help others in the same situation as you.
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mimi5610 Posted messages 20 Registration date   Status Membre Last intervention  
 
Hello
Actually, I don't exactly know how I solved the problem.
As I explained, I did a system restore, the computer had started up, but after I turned it off, the problem reappeared. I did another system restore, and since then it has been working.
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Malekal_morte- Posted messages 178136 Registration date   Status Modérateur, Contributeur sécurité Last intervention   24 711 > mimi5610 Posted messages 20 Registration date   Status Membre Last intervention  
 
Alright, thanks for the feedback =)
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