Unable to recover a gmail password
curtisss
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Hello,
after some time away, I logged into my Gmail account (it's bookmarked so I don't have to type the password) but the account no longer recognizes me and asks for the password, which it invalidates.
not being very sure of the exact password anymore, I try to log in and follow the recovery procedure, but the final message from Google is: "we could not verify your identity"
it's annoying because it's my work account and I'm concerned about a potential hack of my email (I still have access to my YouTube account associated with it)
thank you for your help.
after some time away, I logged into my Gmail account (it's bookmarked so I don't have to type the password) but the account no longer recognizes me and asks for the password, which it invalidates.
not being very sure of the exact password anymore, I try to log in and follow the recovery procedure, but the final message from Google is: "we could not verify your identity"
it's annoying because it's my work account and I'm concerned about a potential hack of my email (I still have access to my YouTube account associated with it)
thank you for your help.
3 réponses
Hello,
The only possible procedure is as follows:
https://support.google.com/mail/answer/41078?hl=fr
If you have already tried it, then there is nothing to be done.
--
“Artificial intelligence is defined as the opposite of natural stupidity.”
The only possible procedure is as follows:
https://support.google.com/mail/answer/41078?hl=fr
If you have already tried it, then there is nothing to be done.
--
“Artificial intelligence is defined as the opposite of natural stupidity.”