WiFi Internet Connection Issue Solved

Question

Hello,

Currently, my PC can no longer connect to the internet, let me explain...
It is connected to a router via Wi-Fi, but it cannot connect to the internet (there's a little yellow warning icon on the network bars) and it also shows "Limited" under the name of the router in the network connection settings.
However, I can still post this topic via another computer, which is also connected to the same router via Wi-Fi.
The second computer has no problems.
What can I do to resolve this issue?
Thank you in advance for your help.

Swordiix · Accepted Answer

Windows IP Configuration

Host Name . . . . . . . . . . : Swordiix
Primary DNS Suffix . . . . . . :
Node Type . . . . . . . . . . : Hybrid
IP Routing Enabled . . . . . . . : No
WINS Proxy Enabled . . . . . . . : No
DNS Suffix Search List . . . . : lan

Wireless Interface Connection to Local Network* 20:

Media State . . . . . . . . . . : Media disconnected
DNS Suffix . . . . . . . . . . . :
Description . . . . . . . . . . . . : Microsoft Virtual Wi-Fi Direct Adapter
Physical Address . . . . . . . . . : 6C-FD-B9-E3-83-60
DHCP Enabled . . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . : Yes

Wireless Network Card Wi-Fi:

DNS Suffix . . . . . . . . . . . : lan
Description . . . . . . . . . . . . : AC600 Wireless Dual Band USB Adapter
Physical Address . . . . . . . . . : 6C-FD-B9-E3-83-66
DHCP Enabled . . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . : Yes
Link-local IPv6 Address . . . . . : fe80::7cc7:e125:57fa:e874%24(Preferred)
IPv4 Address . . . . . . . . . . . : 192.168.1.23(Preferred)
Subnet Mask . . . . . . . . . . . . : 255.255.255.0
Lease Obtained . . . . . . . . . . : Monday, August 28, 2017 4:56:11 PM
Lease Expires . . . . . . . . . . . : Tuesday, August 29, 2017 4:56:28 PM
Default Gateway . . . . . . . . . . : 192.168.1.254
DHCP Server . . . . . . . . . . . . : 192.168.1.254
IAID DHCPv6 . . . . . . . . . . . : 460127673
DHCPv6 Client DUID . . . . . . . . : 00-01-00-01-1D-9D-56-2D-14-DD-A9-DB-03-9D
DNS Servers . . . . . . . . . . . . : 192.168.1.254
NetBIOS over Tcpip . . . . . . . . : Enabled

Ethernet Card Ethernet:

Media State . . . . . . . . . . : Media disconnected
DNS Suffix . . . . . . . . . . . :
Description . . . . . . . . . . . . : Realtek PCIe GBE Family Controller
Physical Address . . . . . . . . . : 14-DD-A9-DB-03-9D
DHCP Enabled . . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . : Yes

Tunnel Interface isatap.lan:

Media State . . . . . . . . . . : Media disconnected
DNS Suffix . . . . . . . . . . . : lan
Description . . . . . . . . . . . . : Microsoft ISATAP Adapter
Physical Address . . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled . . . . . . . . . . . : No
Autoconfiguration Enabled . . . : Yes

C:\Windows\system32>
C:\Windows\system32>

Redbart · Answer

Hello  is the PC in question a laptop?

Swordiix · Answer

No, the PC in question is a tower. I would also like to add that I don't have a network card, which is why I'm using the AC600 Wireless Dual Band USB Adapter.
I also add that before, everything was working fine, I went on vacation and now that I'm back, nothing is working.

Redbart · Answer

Does the connection improve when you turn off the working PC?

Swordiix · Answer

No, whether other devices are connected to the box or not does not change anything regarding the limited connection of the PC in question.

Swordiix · Answer

Is there no one who can help me?

billmaxime · Answer

Hello

Start the command prompt as an administrator (right-click)

Type these commands one by one and press ENTER after each command

netsh winsock reset
netsh winhttp reset proxy
netsh winhttp reset tracing
netsh winsock reset catalog
netsh int ipv4 reset catalog
netsh int ipv6 reset catalog

Restart the PC and let me know what happens

See you

--
The radiation level is higher at the unemployment office than in Chernobyl.

Swordiix · Answer

It hasn't changed anything, however, I notice that from time to time the "limited" connection switches to "connected" but without any change (I still can't access the internet) and sometimes the box completely disappears. (It disappears from the Wi-Fi, leaving only the other boxes near my PC visible and reappears occasionally.)
(This means that on the Windows interface at the bottom of the screen, the little network bars go from "empty with a star," "filled with a yellow triangle," to "filled.")
And also, when I am "connected," and I launch any web page;
Initially, there is a page that says:
"This site is unreachable
The DNS address of <the name of the site> cannot be found."
Then a second page displays replacing the first and says:
"No internet connection
Try the suggestions below:
- Check network cables, the modem, and the router" (completely useless since I have internet on a second PC)
" - Reconnect to the Wi-Fi network" (done and redone x times)
" - Run Windows network diagnostics" (already done too)
and finally
"DNS_PROBE_FINISHED_NO_INTERNET"

Thank you again for your participation.

billmaxime · Answer

turn off your PC normally

unplug your box "electrically"

wait 20 seconds

plug your box back in

restart your PC and let me know what happens

@+

--
the radiation level is higher at the unemployment office than at Chernobyl

Swordiix · Answer

Impossible,
I share the box with another apartment which is currently on vacation, so it’s impossible to access the box...
But there’s still one thing I don’t understand, which is why I have internet on my second PC and my phone, but not on my desktop... (even though I had it a few days ago).

Thanks again for your quick responses.

billmaxime · Answer

re  DNS_PROBE_FINISHED_NO_INTERNET   this is what is causing the problem  do this:  start the command prompt as an administrator (right click)  in the window, type ipconfig /flushdns and hit ENTER  restart the pc and let me know what happens  @+  -- the radiation level is higher at the employment center than at Chernobyl

Swordiix · Answer

Unfortunately, there are no changes; the problem persists.

billmaxime · Answer

re  ok, how does the Ethernet connection perform?  @+  -- the radiation level is higher at the employment center than at Chernobyl

billmaxime · Answer

re  As I wrote above, I have no access to the box, whether physically, electrically, or even via the internet.  Yes, that's correct  Do this and copy/paste the result in your response  Start the command prompt as an administrator (right click)  In the window, type/copy/paste this command >> cmd /k ipconfig/all > int.txt & notepad int.txt  Talk to you later  -- The radiation level is higher at the job center than at Chernobyl.

billmaxime · Answer

re

right-click on the wifi connection

choose "open network and sharing center"

in the window that opens, click on "change adapter settings" (in the left column)

in the window that opens, right-click on your wifi connection and choose "properties"

in the window that opens, double-click on IPV4

check if you have the same thing as this:

see you later

--
the radiation level is higher at the job center than at Chernobyl

Swordiix · Answer

Yes, I have exactly this.  Thanks again for your help.

billmaxime · Answer

re  ok, do this:  check the boxes as shown in the image and type the numbers  when done, click OK  restart the PC    @+  -- the radiation level is higher at the employment office than in Chernobyl

Swordiix · Answer

It has been done, but unfortunately without success.  Thank you again for your help.

billmaxime · Answer

try this:    @+  -- the level of radiation is higher at the unemployment office than in Chernobyl

Swordiix · Answer

Now when I do "troubleshoot", it says: "DHCP is not enabled on ." Otherwise, no changes, it's still not resolved.  Thanks again for your help.

billmaxime · Answer

re  Now when I run "troubleshoot problems", it says: "DHCP is not enabled on ."   The problem is that the DHCP can only be activated on the box...  Since you have another working PC, run "ipconfig /all" on it and check the differences compared to your desktop (tower)  Let me know what you see, or post the result of the command via copy/paste  PS: the command >> cmd /k ipconfig/all > int.txt & notepad int.txt  @+  -- The radiation level is higher at the employment office than in Chernobyl.

Swordiix · Answer

AND here is the second one (working PC)  Host Name . . . . . . . . . . : DESKTOP-IOJ5QM2  Primary DNS Suffix . . . . . . :  Node Type. . . . . . . . . . : Hybrid  IP Routing Enabled. . . . . . . : No  WINS Proxy Enabled. . . . . . . : No  DNS Suffix Search List.: lan   Wireless Network Card Local Area Connection* 2 :   Media State. . . . . . . . . . . . : Media disconnected  DNS Suffix specific to the connection. . . :  Description. . . . . . . . . . . . . . : Microsoft Wi-Fi Direct Virtual Adapter  Physical Address . . . . . . . . . . . : BE-83-85-C9-61-2E  DHCP Enabled. . . . . . . . . . . . . . : Yes  Autoconfiguration Enabled. . . : Yes   Wireless Network Card Wi-Fi :   DNS Suffix specific to the connection. . . : lan  Description. . . . . . . . . . . . . . : Marvell AVASTAR Wireless-AC Network Controller  Physical Address . . . . . . . . . . . : BC-83-85-C9-60-2F  DHCP Enabled. . . . . . . . . . . . . . : Yes  Autoconfiguration Enabled. . . : Yes  IPv6 Link-local Address. . . . .: fe80::dc5b:15c5:d16b:a70%10(preferred)  IPv4 Address. . . . . . . . . . . . . .: 192.168.1.44(preferred)  Subnet Mask. . . . . . . . . . . . . . : 255.255.255.0  Lease Obtained. . . . . . . . . . . . : Monday, August 28, 2017 3:31:35 PM  Lease Expires. . . . . . . . . . . . : Tuesday, August 29, 2017 3:31:36 PM  Default Gateway. . . . . . . . . . . . : 192.168.1.254  DHCP Server . . . . . . . . . . . . . : 192.168.1.254  DHCPv6 IAID . . . . . . . . . . . : 96240517  DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-20-65-DD-1F-3C-18-A0-E0-0A-C6  DNS Servers. . . . . . . . . . . . . : 192.168.1.254  NetBIOS over Tcpip. . . . . . . . . . . : Enabled   Tunnel Adapter Local Area Connection* 12 :   DNS Suffix specific to the connection. . . :  Description. . . . . . . . . . . . . . : Microsoft Teredo Tunneling Adapter  Physical Address . . . . . . . . . . . : 00-00-00-00-00-00-00-E0  DHCP Enabled. . . . . . . . . . . . . . : No  Autoconfiguration Enabled. . . : Yes  IPv6 Address. . . . . . . . . . . . . .: 2001:0:9d38:6abd:2c42:2065:2ad3:c656(preferred)  IPv6 Link-local Address. . . . .: fe80::2c42:2065:2ad3:c656%14(preferred)  Default Gateway. . . . . . . . . . . . : ::  DHCPv6 IAID . . . . . . . . . . . : 234881024  DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-20-65-DD-1F-3C-18-A0-E0-0A-C6  NetBIOS over TCPIP. . . . . . . . . . . : Disabled   Tunnel Adapter isatap.lan :   Media State. . . . . . . . . . . . : Media disconnected  DNS Suffix specific to the connection. . . : lan  Description. . . . . . . . . . . . . . : Microsoft ISATAP Adapter #2  Physical Address . . . . . . . . . . . : 00-00-00-00-00-00-00-E0  DHCP Enabled. . . . . . . . . . . . . . : No  Autoconfiguration Enabled. . . : Yes  C:\windows\system32>int.txt 'int.txt' is not recognized as an internal or external command, operable program or batch file.  C:\windows\system32>    Thanks again for your help

billmaxime · Answer

re  on the problematic PC, do this:    then, right-click on your network card and choose "disable"  restart the PC and let me know what happens  @+  the radiation level is higher at the job center than at Chernobyl

Swordiix · Answer

Everything has been done as requested. Everything is "connected", the box doesn't disappear anymore, the PC remains connected to the network but I still get the same message on any web pages I open... It tells me every time that I don't have an internet connection. (with DNS_PROBE_FINISHED_NO_INTERNET at the end) The problem is not completely resolved.  Thanks again for your help.

Swordiix · Answer

Whatever, I didn’t say anything, she just switched back to "Limited" :(

billmaxime · Answer

re  after disabling your network card and restarting the PC, did you check in the device manager if you have any ? or /! yellow?  @+  the radiation level is higher at the employment center than at Chernobyl

Swordiix · Answer

If indeed I have one /!\ What should I do?

billmaxime · Answer

re  If I indeed have one /!\   on which device? (the network card)?  @+  -- the radiation level is higher at the employment office than at Chernobyl

Swordiix · Answer

How to know if it's the network card? I have 3 devices in the network adapter tab: - AC600 Wireless Dual Band USB Adapter - Microsoft Hyper-V Network Switch Default Miniport - Realtek PCle GBE Family Controller  The panel is on the second one of the 3 that I just mentioned.

billmaxime · Answer

re  Microsoft Hyper-V Network Switch Default Miniport   give me the identifier of this driver (the first line is sufficient)  https://www.commentcamarche.net/faq/35597-trouver-le-numero-d-identification-d-un-peripherique  also give me the brand and model of your PC  tell me what OS the PC is running (W7/W8.1 etc... in 32 or 64 bits)  https://www.commentcamarche.net/informatique/windows/169-32-bits-ou-64-bits-comment-savoir/  @+  -- the radiation level is higher at the employment center than at Chernobyl

Swordiix · Answer

Ok, so the identifier is vms_mp  For the brand and model of the PC, it's not possible because I made it myself.  The OS is a 64-bit Windows 8.1

Swordiix · Answer

It's all good, some friends of mine helped me, I am finally saved after all these hours of searching, but thanks to you @billmaxile q+

billmaxime · Answer

re  That's good, some friends of mine helped me, I'm finally saved after all these hours of searching,   okay, but what manipulations did you do to solve the problem?  thank you  @+  -- the radiation level is higher at the unemployment office than at Chernobyl

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