Invalid drive X:/

Hello,

Send a screenshot of your "Disk Management"

(Windows key + R) and type in the box diskmgmt.msc, make sure to show the entire size of the image so we can see everything, and capture the screen to paste it here.

The "Snipping Tool" in the Accessories folder does that very well.

Yes, so things are not quite as described at the beginning...

-- What you call your drive X is actually the SSD and it's drive C: that contains Windows.... It's the second drive that's number 1

-- Drive Z: is your old 500GB drive which is not empty, it's 60% occupied... It's drive number Zero.

-- I don't know your program, but it seems to have requirements https://help.sketchup.com/fr/sketchup/system-requirements

Moreover, your disk organization seems odd to me... and this could lead to disorders of this kind...

1° -- The names assigned to your drives should be more classic, no apostrophes, no spaces, and no single letters like X...

2° -- The main SSD drive would be better in first position (Drive Zero) and the HDD in position number 1

3° -- The HDD drive would be better with the letter D: rather than Z: let's say that usually X Y Z are rather reserved for network drives... which Windows doesn't like for software installation.. While your CD/DVDs have the letters D: and E: there is room for dispute here..

4° -- Your HDD is also a Primary partition, normally there is no drawback to that... But it all depends on the files on this drive... What are the 60%..??
Does this drive have any bad sectors...? that would be a good reason for non-validity. So test with "HDtune" https://www.commentcamarche.net/telecharger/utilitaires/11625-hd-tune/
mainly the "Error Scan" attach the screenshot.

5° -- You have Windows 7 on the SSD... how did you install it, was it a clone from another drive..?? Or a completely new installation..?
Because I don't see how it can figure out that it was on drive X: before... Where is the link..?
I think your current Windows 7 registry contains data from the old installation..

it tells me "drive X:/ invalid"

it cannot find drive X: it does not exist. or your description is incomplete.

OK, everyone has unknown areas...!

The links you attached are not bad... but you did the Benchmark test, it’s the one for "Error Scan" that shows the defective sectors.. It’s the tab on the right... be careful, this test is very long, I recommend starting it in the evening so it can work overnight.

-- Given the age of the installation on your SSD, that’s probably the problem...

Ideally, you should replace the X: drive and uninstall the infamous software... If this drive is completely dead, that won’t be possible... at that point, you would need to clean the registry to remove any traces of this installation.

-- I advise you to check this out https://www.commentcamarche.net/faq/2666-nettoyer-la-base-de-registre-sous-windows-10-8-7#gras-telechargement-gras

With this, you should be able to clean everything related to your SketchupMake application in particular
And then perform a general clean-up of the registry... and restart the PC.
Then, try installing SketchupMake again but first, I advise you to organize your drives... With caution.

This operation should save you from having to reinstall your Windows.

Here you go, I have my SSD with Windows 7 64-bit installed on it and the "Z" drive which is an old hard drive I retrieved from my old PC (500GB), I have of course reformatted it before reusing it.
My dead hard drive (2TB) is no longer connected, and even when connected, it is not detected. I no longer need it due to the problems I had with it before its "death" as I had planned to back up my important files.

https://img-19.ccm2.net/P6JhtUAb5Hup6n9T_HNidRJaAhM=/7a15be7f1c744907bbb80c740f12b396/ccm-ugc/dqsdqsdqsd.PNG

My old hard drive, the one that died, was assigned to X:/ and before it gave up the ghost, Sketchup was installed on it.

The Z:/ drive, the one I reformatted, I use for installing my software, games, documents so it makes sense that it's being used at 70%.

I didn't know that the drive letter as well as the name were that important. I will make sure to fix this to avoid further problems.

I installed and used HD Tune, no errors detected and here are the screenshots of the benchmark for the SSD and HDD: https://img-19.ccm2.net/VXHn7F6oFA1UOp0bbNtvjjSS2NU=/ae432dfac2e34bba8a0bfe6791edba14/ccm-ugc/DTune_Benchmark_KINGSTON_SH103S3120G.png
https://img-19.ccm2.net/SGjUxyx2iyMa7VE3rANUJwLYmxQ=/88c8ebf224374088a8bc1edcee10676a/ccm-ugc/Tune_Benchmark_WDC_WD5000AADS-00L4B1.png

The installation of Windows 7 on my SSD dates back a long time to be honest, about 5 years ago when I bought it. I did it with an original/official CD.

As you say, I think the problem must come from the registry which still has keys registered under the old HDD X:/

The best would be to format my SSD and reinstall Windows 7 or to directly modify the key that's causing the problem in the registry if I'm not mistaken?

Sorry for some missing details, I'm not too bad at computers but there are still some areas that are unknown to me.

Oh yes, sorry I forgot to mention that I also ran an Error Scan on the SSD and the HDD, no errors detected.

Yes, indeed the drive X:/ is completely dead, not detected by my computer when I plug it in.

Okay, I'll check that out and clean my registry; there’s probably much more to clean than just Sketchup haha.

Since this is very likely the solution to my problem, I will therefore close the subject and mark it as resolved.

A huge thank you for your help; that's very kind of you! :)

OK,

But when it works again, a little feedback on the solution you applied would be appreciated.