Bugs Office 2011 (Word et Excel)

Fermé
natagata Messages postés 5 Date d'inscription mercredi 21 juin 2017 Statut Membre Dernière intervention 23 juin 2017 - 21 juin 2017 à 18:01
 Utilisateur anonyme - 23 juin 2017 à 18:35
Bonjour,

Bonjour,

depuis quelques mois maintenant, Office beug énormément, principalement Word et Excel.
Je ne peux ouvrir de nouveaux fichiers, ou ouvrir des fichiers enregistrés disant que la mémoire est insuffisante.

1er message d'erreur :

Microsoft Error Reporting log version: 2.0

Error Signature:
Exception: EXC_BAD_ACCESS
Date/Time: 2017-06-21 14:56:34 +0000
Application Name: Microsoft Word
Application Bundle ID: com.microsoft.Word
Application Signature: MSWD
Application Version: 14.7.3.170325
Crashed Module Name: Microsoft Word
Crashed Module Version: 14.7.3.170325
Crashed Module Offset: 0x00939e58
Blame Module Name: Microsoft Word
Blame Module Version: 14.7.3.170325
Blame Module Offset: 0x00939e58
Application LCID: 1036
Extra app info: Reg=en Loc=0x040c
Crashed thread: 0


Thread 0 crashed:

# 1 0x009b2e58 in _wdCommandDispatch + 0x003C1BD8 (Microsoft Word + 0x00939e58)
# 2 0x009b8396 in _wdCommandDispatch + 0x003C7116 (Microsoft Word + 0x0093f396)
# 3 0x009bcb96 in _wdCommandDispatch + 0x003CB916 (Microsoft Word + 0x00943b96)
# 4 0x009caae7 in _wdCommandDispatch + 0x003D9867 (Microsoft Word + 0x00951ae7)
# 5 0x009cac4d in _wdCommandDispatch + 0x003D99CD (Microsoft Word + 0x00951c4d)
# 6 0x00f08168 in _wdGetApplicationObject + 0x0050BFA8 (Microsoft Word + 0x00e8f168)
# 7 0x01161353 in _wdGetApplicationObject + 0x00765193 (Microsoft Word + 0x010e8353)
# 8 0x0148dff8 in _wdGetApplicationObject + 0x00A91E38 (Microsoft Word + 0x01414ff8)
# 9 0x0144217d in _wdGetApplicationObject + 0x00A45FBD (Microsoft Word + 0x013c917d)
# 10 0x001140c6 in __mh_execute_header + 0x0009B0C6 (Microsoft Word + 0x0009b0c6)
# 11 0x02a7e33d in _MsoFGetPwchFromXmltka + 0x0000071D (MicrosoftOffice + 0x0004d33d)
# 12 0x02a692a2 in _MsoParseUIntWz + 0x000002CC (MicrosoftOffice + 0x000382a2)
# 13 0x027d6fd5 in _MSXCreateInstance + 0x00009ED9 (MSXML + 0x0000cfd5)
# 14 0x027d6f28 in _MSXCreateInstance + 0x00009E2C (MSXML + 0x0000cf28)
# 15 0x027d49f9 in _MSXCreateInstance + 0x000078FD (MSXML + 0x0000a9f9)
# 16 0x027d4886 in _MSXCreateInstance + 0x0000778A (MSXML + 0x0000a886)
# 17 0x027d3d72 in _MSXCreateInstance + 0x00006C76 (MSXML + 0x00009d72)
# 18 0x027d391c in _MSXCreateInstance + 0x00006820 (MSXML + 0x0000991c)
# 19 0x02a64c4b in _MetroHrCreateSAXReader + 0x0000053D (MicrosoftOffice + 0x00033c4b)
# 20 0x02a7cd32 in MetroRelatedPartParams::MetroRelatedPartParams(MetroPartType, MetroContentType) + 0x00000164 (MicrosoftOffice + 0x0004bd32)
# 21 0x000fe9a3 in __mh_execute_header + 0x000859A3 (Microsoft Word + 0x000859a3)
# 22 0x000fe4a0 in __mh_execute_header + 0x000854A0 (Microsoft Word + 0x000854a0)
# 23 0x000f9dab in __mh_execute_header + 0x00080DAB (Microsoft Word + 0x00080dab)
# 24 0x000f56be in __mh_execute_header + 0x0007C6BE (Microsoft Word + 0x0007c6be)
# 25 0x000ef0dd in __mh_execute_header + 0x000760DD (Microsoft Word + 0x000760dd)
# 26 0x000eee4d in __mh_execute_header + 0x00075E4D (Microsoft Word + 0x00075e4d)
# 27 0x000ebea9 in __mh_execute_header + 0x00072EA9 (Microsoft Word + 0x00072ea9)
# 28 0x000ea578 in __mh_execute_header + 0x00071578 (Microsoft Word + 0x00071578)
# 29 0x011f10f8 in _wdGetApplicationObject + 0x007F4F38 (Microsoft Word + 0x011780f8)
# 30 0x00795f2c in _wdCommandDispatch + 0x001A4CAC (Microsoft Word + 0x0071cf2c)
# 31 0x0091947c in _wdCommandDispatch + 0x003281FC (Microsoft Word + 0x008a047c)
# 32 0x022c5f79 in _CEAEInstallAppleEventHandler + 0x0000093C (MicrosoftComponentPlugin + 0x00028f79)
# 33 0x93ebec0c in _InvokeEventHandlerUPP(OpaqueEventHandlerCallRef*, OpaqueEventRef*, void*, long (*)(OpaqueEventHandlerCallRef*, OpaqueEventRef*, void*)) + 0x00000024 (HIToolbox + 0x0018cc0c)
# 34 0x93d3a313 in __ZL23DispatchEventToHandlersP14EventTargetRecP14OpaqueEventRefP14HandlerCallRec + 0x00000642 (HIToolbox + 0x00008313)
# 35 0x93d39790 in __ZL30SendEventToEventTargetInternalP14OpaqueEventRefP20OpaqueEventTargetRefP14HandlerCallRec + 0x000001E2 (HIToolbox + 0x00007790)
# 36 0x93d4e571 in _SendEventToEventTarget + 0x0000004C (HIToolbox + 0x0001c571)
# 37 0x022c5a12 in _CEAEInstallAppleEventHandler + 0x000003D5 (MicrosoftComponentPlugin + 0x00028a12)
# 38 0x963f7045 in aeDispatchAppleEvent(AEDesc const*, AEDesc*, unsigned long, unsigned char*) + 0x000000CA (AE + 0x0001a045)
# 39 0x963f76ba in _aeResumeTheCurrentEvent + 0x000001CA (AE + 0x0001a6ba)
# 40 0x93dc50e5 in _AEResumeTheCurrentEvent + 0x0000003C (HIToolbox + 0x000930e5)
# 41 0x001ab178 in __mh_execute_header + 0x00132178 (Microsoft Word + 0x00132178)
# 42 0x000a141d in __mh_execute_header + 0x0002841D (Microsoft Word + 0x0002841d)
# 43 0x0007baf5 in __mh_execute_header + 0x00002AF5 (Microsoft Word + 0x00002af5)
# 44 0x04d97dc5 in __WlmMain + 0x00000061 (WLMKernel + 0x00003dc5)
# 45 0x0007b215 in __mh_execute_header + 0x00002215 (Microsoft Word + 0x00002215)
# 46 0x0007b1c6 in __mh_execute_header + 0x000021C6 (Microsoft Word + 0x000021c6)

X86 Thread State:
eax: 0x80030005 ebx: 0x009b2d91 ecx: 0x006b2e00 edx:0x00000000
edi: 0xc00669d0 esi: 0xc0065d08 ebp: 0xc00661f8 esp:0xc0065ce0
ss: 0x00000023 eip: 0x009b2e58 cs: 0x0000001b ds:0x00000023
es: 0x00000023 fs: 0x00000000 gs: 0x0000000f eflags:0x00010282


Thread 1:

# 1 0x90d8f90a in _kevent + 0x0000000A (libsystem_kernel.dylib + 0x0001990a)
# 2 0x94163853 in __dispatch_mgr_wakeup + 0x00000000 (libdispatch.dylib + 0x00001853)

X86 Thread State:
eax: 0x0000016b ebx: 0xac47fc00 ecx: 0xb00805dc edx:0x90d8f90a
edi: 0xb0080720 esi: 0x94164a4c ebp: 0xb0080738 esp:0xb00805dc
ss: 0x00000023 eip: 0x90d8f90a cs: 0x0000000b ds:0x00000023
es: 0x00000023 fs: 0x00000023 gs: 0x0000000f eflags:0x00000246


Thread 2:

# 1 0x90d8f02e in ___workq_kernreturn + 0x0000000A (libsystem_kernel.dylib + 0x0001902e)
# 2 0x91aa46fe in _start_wqthread + 0x0000001E (libsystem_c.dylib + 0x000606fe)

X86 Thread State:
eax: 0x00100170 ebx: 0xb0103000 ecx: 0xb0102f9c edx:0x90d8f02e
edi: 0x7b359500 esi: 0x91aa29d8 ebp: 0xb0102fc8 esp:0xb0102f9c
ss: 0x00000023 eip: 0x90d8f02e cs: 0x0000000b ds:0x00000023
es: 0x00000023 fs: 0x00000023 gs: 0x0000000f eflags:0x00000282


Thread 3:

# 1 0x90d8f02e in ___workq_kernreturn + 0x0000000A (libsystem_kernel.dylib + 0x0001902e)
# 2 0x91aa46fe in _start_wqthread + 0x0000001E (libsystem_c.dylib + 0x000606fe)

X86 Thread State:
eax: 0x00100170 ebx: 0xb0185000 ecx: 0xb0184f9c edx:0x90d8f02e
edi: 0x7b359580 esi: 0x91aa29d8 ebp: 0xb0184fc8 esp:0xb0184f9c
ss: 0x00000023 eip: 0x90d8f02e cs: 0x0000000b ds:0x00000023
es: 0x00000023 fs: 0x00000023 gs: 0x0000000f eflags:0x00000282


Thread 4:

# 1 0x90d8ebb2 in ___semwait_signal + 0x0000000A (libsystem_kernel.dylib + 0x00018bb2)
# 2 0x91a555d7 in _sleep$UNIX2003 + 0x0000003F (libsystem_c.dylib + 0x000115d7)
# 3 0x027b5992 in _MerpCreateSession + 0x00000B3F (merp + 0x00003992)
# 4 0x027b505e in _MerpCreateSession + 0x0000020B (merp + 0x0000305e)
# 5 0x027b4fe9 in _MerpCreateSession + 0x00000196 (merp + 0x00002fe9)
# 6 0x027b6586 in _MerpCreateSession + 0x00001733 (merp + 0x00004586)
# 7 0x91aa0ed9 in __pthread_start + 0x0000014F (libsystem_c.dylib + 0x0005ced9)
# 8 0x91aa46de in _thread_start + 0x00000022 (libsystem_c.dylib + 0x000606de)

X86 Thread State:
eax: 0x0000014e ebx: 0x027b557a ecx: 0xb0206a8c edx:0x90d8ebb2
edi: 0xb0206ae8 esi: 0x91a5570b ebp: 0xb0206ac8 esp:0xb0206a8c
ss: 0x00000023 eip: 0x90d8ebb2 cs: 0x0000000b ds:0x00000023
es: 0x00000023 fs: 0x00000023 gs: 0x0000000f eflags:0x00000246


Thread 5:

# 1 0x90d8f02e in ___workq_kernreturn + 0x0000000A (libsystem_kernel.dylib + 0x0001902e)
# 2 0x91aa46fe in _start_wqthread + 0x0000001E (libsystem_c.dylib + 0x000606fe)

X86 Thread State:
eax: 0x00100170 ebx: 0xb0289000 ecx: 0xb0288f9c edx:0x90d8f02e
edi: 0x7b359580 esi: 0x91aa29d8 ebp: 0xb0288fc8 esp:0xb0288f9c
ss: 0x00000023 eip: 0x90d8f02e cs: 0x0000000b ds:0x00000023
es: 0x00000023 fs: 0x00000023 gs: 0x0000000f eflags:0x00000282


Thread 6:

# 1 0x90d8ebb2 in ___semwait_signal + 0x0000000A (libsystem_kernel.dylib + 0x00018bb2)
# 2 0x93a1c02b in +[NSThread sleepForTimeInterval:] + 0x000000AA (Foundation + 0x000a002b)
# 3 0x022a94b8 in _RegisterWindowForMouseMoveEvents + 0x000003F3 (MicrosoftComponentPlugin + 0x0000c4b8)
# 4 0x939dbe25 in -[NSThread main] + 0x0000002D (Foundation + 0x0005fe25)
# 5 0x939dbdd5 in ___NSThread__main__ + 0x0000062E (Foundation + 0x0005fdd5)
# 6 0x91aa0ed9 in __pthread_start + 0x0000014F (libsystem_c.dylib + 0x0005ced9)
# 7 0x91aa46de in _thread_start + 0x00000022 (libsystem_c.dylib + 0x000606de)

X86 Thread State:
eax: 0x0000014e ebx: 0x022a9458 ecx: 0xb030a49c edx:0x90d8ebb2
edi: 0xb030a528 esi: 0x91a5570b ebp: 0xb030a4d8 esp:0xb030a49c
ss: 0x00000023 eip: 0x90d8ebb2 cs: 0x0000000b ds:0x00000023
es: 0x00000023 fs: 0x00000023 gs: 0x0000000f eflags:0x00000246


Loaded modules:

0: Microsoft Word (14.7.3.170325 Reg=en Loc=0x040c: /Applications/Microsoft Office 2011/Microsoft Word.app/Contents/MacOS/Microsoft Word
1: mbukernel (14.7.3.170325 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Microsoft Word.app/Contents/MacOS/../../../Office/mbukernel.framework/Versions/14/mbukernel
2: MicrosoftSetupUI (14.7.3.170325 Reg=en Loc=0x0000: /Applications/Microsoft Office 2011/Microsoft Word.app/Contents/MacOS/../../../Office/MicrosoftSetupUI.framework/Versions/14/MicrosoftSetupUI
3: MicrosoftComponentPlugin (14.7.3.170325 Reg=en Loc=0x0000: /Applications/Microsoft Office 2011/Microsoft Word.app/Contents/MacOS/../../../Office/MicrosoftComponentPlugin.framework/Versions/14/MicrosoftComponentPlugin
4: Netlib (14.7.3.170325 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Microsoft Word.app/Contents/MacOS/../../../Office/Netlib.framework/Versions/14/Netlib
5: MicrosoftOLE (14.7.3.170325 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Microsoft Word.app/Contents/MacOS/../../../Office/MicrosoftOLE.framework/Versions/14/MicrosoftOLE
6: MicrosoftOLEAutomation (14.7.3.170325 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Microsoft Word.app/Contents/MacOS/../../../Office/MicrosoftOLEAutomation.framework/Versions/14/MicrosoftOLEAutomation
7: merp (2.2.4.170325 Reg=en Loc=0x0000: /Applications/Microsoft Office 2011/Microsoft Word.app/Contents/MacOS/../../../Office/merp.framework/Versions/14/merp
8: MSXML (14.7.3.170325 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Microsoft Word.app/Contents/MacOS/../../../Office/MSXML.framework/Versions/14/MSXML
9: MicrosoftOffice (14.7.3.170325 Reg=en Loc=0x0000: /Applications/Microsoft Office 2011/Microsoft Word.app/Contents/MacOS/../../../Office/MicrosoftOffice.framework/Versions/14/MicrosoftOffice
10: OfficeArt (14.7.3.170325 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Microsoft Word.app/Contents/MacOS/../../../Office/OfficeArt.framework/Versions/14/OfficeArt
11: MicrosoftOleo (14.7.3.170325 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Microsoft Word.app/Contents/MacOS/../../../Office/MicrosoftOleo.framework/Versions/14/MicrosoftOleo
12: MicrosoftMathFont (14.7.3.170325 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Microsoft Word.app/Contents/MacOS/../../../Office/MicrosoftMathFont.framework/Versions/14/MicrosoftMathFont
13: MicrosoftChartPlugin (14.7.3.170325 Reg=en Loc=0x0000: /Applications/Microsoft Office 2011/Microsoft Word.app/Contents/MacOS/../../../Office/MicrosoftChartPlugin.framework/Versions/14/MicrosoftChartPlugin
14: MicrosoftPTLS (14.7.3.170325 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Microsoft Word.app/Contents/MacOS/../../../Office/MicrosoftPTLS.framework/Versions/14/MicrosoftPTLS
15: MsgrLibClient (8.0.0.170325 Reg=en Loc=0x0000: /Applications/Microsoft Office 2011/Microsoft Word.app/Contents/MacOS/../../../Office/MsgrLibClient.framework/Versions/14/MsgrLibClient
16: MBURibbon (14.7.3.170325 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Microsoft Word.app/Contents/MacOS/../../../Office/MBURibbon.framework/Versions/14/MBURibbon
17: MViewLib (14.7.3.170325 Reg=en Loc=0x0000: /Applications/Microsoft Office 2011/Microsoft Word.app/Contents/MacOS/../../../Office/MViewLib.framework/Versions/14/MViewLib
18: WLMUser (14.7.3.170325 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Microsoft Word.app/Contents/MacOS/../../../Office/WLMUser.framework/Versions/14/WLMUser
19: WLMGraphicsDevice (14.7.3.170325 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Microsoft Word.app/Contents/MacOS/../../../Office/WLMGraphicsDevice.framework/Versions/14/WLMGraphicsDevice
20: WLMKernel (14.7.3.170325 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Microsoft Word.app/Contents/MacOS/../../../Office/WLMKernel.framework/Versions/14/WLMKernel
21: Gfx (14.7.3.170325 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Microsoft Word.app/Contents/MacOS/../../../Office/Gfx.framework/Versions/14/Gfx
22: SmartArt (14.7.3.170325 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Microsoft Word.app/Contents/MacOS/../../../Office/SmartArt.framework/Versions/14/SmartArt
23: MicrosoftCloudServices (14.7.3.170325 Reg=en Loc=0x0000: /Applications/Microsoft Office 2011/Microsoft Word.app/Contents/MacOS/../../../Office/MicrosoftCloudServices.framework/Versions/14/MicrosoftCloudServices
24: mbustrings (14.7.3.170325 Reg=en Loc=0x0000: /Applications/Microsoft Office 2011/Microsoft Word.app/Contents/MacOS/../../../Office/mbustrings.framework/Versions/14/mbustrings
25: mbulocale (14.7.3.170325 Reg=en Loc=0x0000: /Applications/Microsoft Office 2011/Microsoft Word.app/Contents/MacOS/../../../Office/mbulocale.framework/Versions/14/mbulocale
26: wlmstrings (14.7.3.170325 Reg=en Loc=0x0000: /Applications/Microsoft Office 2011/Microsoft Word.app/Contents/MacOS/../../../Office/wlmstrings.framework/Versions/14/wlmstrings
27: CocoaUI (14.7.3.170325 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Microsoft Word.app/Contents/MacOS/../../../Office/CocoaUI.framework/Versions/14/CocoaUI
28: MicrosoftOfficeDRM (14.7.3.170325 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Microsoft Word.app/Contents/MacOS/../../../Office/MicrosoftOfficeDRM.framework/Versions/14/MicrosoftOfficeDRM
29: ThreadPool (14.7.3.170325 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Microsoft Word.app/Contents/MacOS/../../../Office/ThreadPool.framework/Versions/14/ThreadPool
30: MicrosoftMenuLibrary (14.7.3.170325 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Microsoft Word.app/Contents/MacOS/../../../Office/MicrosoftMenuLibrary.framework/Versions/14/MicrosoftMenuLibrary
31: StdUrlMoniker (14.7.3.170325 Reg=en Loc=0x0000: /Applications/Microsoft Office 2011/Microsoft Word.app/Contents/MacOS/../../../Office/StdUrlMoniker.framework/Versions/14/StdUrlMoniker
32: Uniscribe (14.7.3.170325 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Microsoft Word.app/Contents/MacOS/../../../Office/Uniscribe.framework/Versions/14/Uniscribe
33: mbuinstrument (14.7.3.170325 Reg=en Loc=0x0000: /Applications/Microsoft Office 2011/Microsoft Word.app/Contents/MacOS/../../../Office/mbuinstrument.framework/Versions/14/mbuinstrument
34: WinCrypto (14.7.3.170325 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Office/MicrosoftSetupUI.framework/Versions/14/../../../WinCrypto.framework/Versions/14/WinCrypto
35: mbupgx.dylib: /Applications/Microsoft Office 2011/Office/MicrosoftSetupUI.framework/Versions/14/../../Libraries/mbupgx.dylib
36: libcrypto.0.9.7.dylib: /usr/lib/libcrypto.0.9.7.dylib
37: molc (14.7.3.170325 Reg=en Loc=0x0000: /Applications/Microsoft Office 2011/Office/MicrosoftSetupUI.framework/Versions/14/../../../molc.framework/Versions/14/molc
38: mbunamedstrings (14.7.3.170325 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Office/CocoaUI.framework/Versions/14/../../../mbunamedstrings.framework/Versions/14/mbunamedstrings
39: CocoaTooltipParser (14.7.3.170325 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Office/CocoaUI.framework/Versions/14/../../../CocoaTooltipParser.framework/Versions/14/CocoaTooltipParser
40: DocEx (14.7.3.170325 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Office/MicrosoftOffice.framework/Versions/14/../../../DocEx.framework/Versions/14/DocEx
41: WinHttp (14.7.3.170325 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Office/MicrosoftOffice.framework/Versions/14/../../../WinHttp.framework/Versions/14/WinHttp
42: MicrosoftCredui (14.7.3.170325 Reg=en Loc=0x0000: /Applications/Microsoft Office 2011/Office/MicrosoftOffice.framework/Versions/14/../../../MicrosoftCredui.framework/Versions/14/MicrosoftCredui
43: MicrosoftDDCS (14.7.3.170325 Reg=en Loc=0x0000: /Applications/Microsoft Office 2011/Office/MicrosoftOffice.framework/Versions/14/../../../MicrosoftDDCS.framework/Versions/14/MicrosoftDDCS
44: WinAPIUI (14.7.3.170325 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Office/MicrosoftOffice.framework/Versions/14/../../../WinAPIUI.framework/Versions/14/WinAPIUI
45: MicrosoftCSI (14.7.3.170325 Reg=en Loc=0x0000: /Applications/Microsoft Office 2011/Office/MicrosoftOffice.framework/Versions/14/../../../MicrosoftCSI.framework/Versions/14/MicrosoftCSI
46: MetEx (14.7.3.170325 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Office/MicrosoftOffice.framework/Versions/14/../../../MetEx.framework/Versions/14/MetEx
47: MicrosoftFBA (14.7.3.170325 Reg=(null) Loc=0x0000: /Applications/Microsoft Office 2011/Office/MicrosoftOffice.framework/Versions/14/../../../MicrosoftFBA.framework/Versions/14/MicrosoftFBA
48: XPG (14.7.3.170325 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Office/DocEx.framework/Versions/14/../../../XPG.framework/Versions/14/XPG
49: MicrosoftFS (14.7.3.170325 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Office/MicrosoftCloudServices.framework/Versions/14/../../../MicrosoftFS.framework/Versions/14/MicrosoftFS
50: MicrosoftWlmFile (14.7.3.170325 Reg=en-US Loc=0x0000: /Applications/Microsoft Office 2011/Office/MicrosoftCSI.framework/Versions/14/../../../MicrosoftWlmFile.framework/Versions/14/MicrosoftWlmFile
51: MicrosoftWebServices (14.7.3.170325 Reg=en-US Loc=0x0000: /Applications/Microsoft Office 2011/Office/MicrosoftCSI.framework/Versions/14/../../../MicrosoftWebServices.framework/Versions/14/MicrosoftWebServices
52: Oimg (14.7.3.170325 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Office/OfficeArt.framework/Versions/14/../../../Oimg.framework/Versions/14/Oimg
53: ATSHI.dylib: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ATS.framework/Versions/A/Resources/ATSHI.dylib
54: libTraditionalChineseConverter.dylib: /System/Library/CoreServices/Encodings/libTraditionalChineseConverter.dylib
55: libSimplifiedChineseConverter.dylib: /System/Library/CoreServices/Encodings/libSimplifiedChineseConverter.dylib
56: vImage (5.1 Reg=English Loc=0x0000: /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vImage.framework/Versions/A/vImage
57: libGLImage.dylib: /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLImage.dylib
58: DirectoryService (146 Reg=English Loc=0x0000: /System/Library/Frameworks/DirectoryService.framework/Versions/A/DirectoryService
59: RemoteViewServices (44.2 Reg=English Loc=0x0000: /System/Library/PrivateFrameworks/RemoteViewServices.framework/Versions/A/RemoteViewServices
60: OpenGL (1.8.1 Reg=English Loc=0x0000: /System/Library/Frameworks/OpenGL.framework/Versions/A/OpenGL
61: ScalableUserInterface (1 Reg=English Loc=0x0000: /System/Library/Frameworks/QuartzCore.framework/Versions/A/Frameworks/ScalableUserInterface.framework/Versions/A/ScalableUserInterface
62: Security (55148.6 Reg=English Loc=0x0000: /System/Library/Frameworks/Security.framework/Versions/A/Security
63: SecurityInterface (55022.6 Reg=English Loc=0x0000: /System/Library/Frameworks/SecurityInterface.framework/Versions/A/SecurityInterface
64: Help (42 Reg=English Loc=0x0000: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Help.framework/Versions/A/Help
65: CommonPanels (94 Reg=English Loc=0x0000: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CommonPanels.framework/Versions/A/CommonPanels
66: PrintCore (366.3 Reg=English Loc=0x0000: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/PrintCore.framework/Versions/A/PrintCore
67: ImageCapture (7.1.0 Reg=English Loc=0x0000: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/ImageCapture.framework/Versions/A/ImageCapture
68: AddressBook (1091 Reg=English Loc=0x0000: /System/Library/Frameworks/AddressBook.framework/Versions/A/AddressBook
69: libdnsinfo.dylib: /usr/lib/system/libdnsinfo.dylib
70: libstdc++.6.dylib: /usr/lib/libstdc++.6.dylib
71: libsystem_kernel.dylib: /usr/lib/system/libsystem_kernel.dylib
72: libxslt.1.dylib: /usr/lib/libxslt.1.dylib
73: libJP2.dylib: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ImageIO.framework/Versions/A/Resources/libJP2.dylib
74: libcrypto.0.9.8.dylib: /usr/lib/libcrypto.0.9.8.dylib
75: libvMisc.dylib (vecLib 3.7 Reg=English Loc=0x0000: /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Versions/A/libvMisc.dylib
76: LangAnalysis (1.7.0 Reg=English Loc=0x0000: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/LangAnalysis.framework/Versions/A/LangAnalysis
77: PhoneNumbers (47 Reg=English Loc=0x0000: /System/Library/PrivateFrameworks/PhoneNumbers.framework/Versions/A/PhoneNumbers
78: libobjc.A.dylib: /usr/lib/libobjc.A.dylib
79: CommonAuth (2.0 Reg=English Loc=0x0000: /System/Library/PrivateFrameworks/CommonAuth.framework/Versions/A/CommonAuth
80: CoreUI (165.11 Reg=English Loc=0x0000: /System/Library/PrivateFrameworks/CoreUI.framework/Versions/A/CoreUI
81: Kerberos (1 Reg=English Loc=0x0000: /System/Library/Frameworks/Kerberos.framework/Versions/A/Kerberos
82: CoreSymbolication (73.2 Reg=English Loc=0x0000: /System/Library/PrivateFrameworks/CoreSymbolication.framework/Versions/A/CoreSymbolication
83: QD: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/QD.framework/Versions/A/QD
84: ISSupport (56 Reg=English Loc=0x0000: /System/Library/PrivateFrameworks/ISSupport.framework/Versions/A/ISSupport
85: libsystem_c.dylib: /usr/lib/system/libsystem_c.dylib
86: DictionaryServices (158.3 Reg=English Loc=0x0000: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/DictionaryServices.framework/Versions/A/DictionaryServices
87: Print (247.3 Reg=English Loc=0x0000: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Print.framework/Versions/A/Print
88: HTMLRendering (1.1.4 Reg=English Loc=0x0000: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HTMLRendering.framework/Versions/A/HTMLRendering
89: AppKit (1138.51 Reg=English Loc=0x0000: /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit
90: libDiagnosticMessagesClient.dylib: /usr/lib/libDiagnosticMessagesClient.dylib
91: libunc.dylib: /usr/lib/system/libunc.dylib
92: libssl.0.9.8.dylib: /usr/lib/libssl.0.9.8.dylib
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107: libxpc.dylib: /usr/lib/system/libxpc.dylib
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117: libsasl2.2.dylib: /usr/lib/libsasl2.2.dylib
118: libdispatch.dylib: /usr/lib/system/libdispatch.dylib
119: libremovefile.dylib: /usr/lib/system/libremovefile.dylib
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123: libunwind.dylib: /usr/lib/system/libunwind.dylib
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127: libkeymgr.dylib: /usr/lib/system/libkeymgr.dylib
128: DebugSymbols (87 Reg=English Loc=0x0000: /System/Library/PrivateFrameworks/DebugSymbols.framework/Versions/A/DebugSymbols
129: Quartz (1.5 Reg=English Loc=0x0000: /System/Library/Frameworks/Quartz.framework/Versions/A/Quartz
130: LDAP (120.2 Reg=English Loc=0x0000: /System/Library/Frameworks/LDAP.framework/Versions/A/LDAP
131: liblaunch.dylib: /usr/lib/system/liblaunch.dylib
132: OpenDirectory (146 Reg=English Loc=0x0000: /System/Library/Frameworks/OpenDirectory.framework/Versions/A/OpenDirectory
133: libsystem_blocks.dylib: /usr/lib/system/libsystem_blocks.dylib
134: liblangid.dylib: /usr/lib/liblangid.dylib
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139: libGFXShared.dylib: /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGFXShared.dylib
140: libicucore.A.dylib: /usr/lib/libicucore.A.dylib
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143: libJPEG.dylib: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ImageIO.framework/Versions/A/Resources/libJPEG.dylib
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145: libOpenScriptingUtil.dylib: /usr/lib/libOpenScriptingUtil.dylib
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147: libc++.1.dylib: /usr/lib/libc++.1.dylib
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155: CoreData (358.14 Reg=English Loc=0x0000: /System/Library/Frameworks/CoreData.framework/Versions/A/CoreData
156: libbsm.0.dylib: /usr/lib/libbsm.0.dylib
157: Metadata (627.37 Reg=English Loc=0x0000: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Metadata.framework/Versions/A/Metadata
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167: TrustEvaluationAgent (1 Reg=English Loc=0x0000: /System/Library/PrivateFrameworks/TrustEvaluationAgent.framework/Versions/A/TrustEvaluationAgent
168: libsystem_network.dylib: /usr/lib/system/libsystem_network.dylib
169: CoreImage (1.0.1 Reg=English Loc=0x0000: /System/Library/Frameworks/QuartzCore.framework/Versions/A/Frameworks/CoreImage.framework/Versions/A/CoreImage
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171: SceneKit (125.8 Reg=English Loc=0x0000: /System/Library/PrivateFrameworks/SceneKit.framework/Versions/A/SceneKit
172: libFontParser.dylib: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ATS.framework/Versions/A/Resources/libFontParser.dylib
173: WebKit (7534.57.7 Reg=English Loc=0x0000: /System/Library/Frameworks/WebKit.framework/Versions/A/WebKit
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175: libSystem.B.dylib: /usr/lib/libSystem.B.dylib
176: libcopyfile.dylib: /usr/lib/system/libcopyfile.dylib
177: libGL.dylib: /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGL.dylib
178: OpenScripting: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/OpenScripting.framework/Versions/A/OpenScripting
179: Carbon (153 Reg=English Loc=0x0000: /System/Library/Frameworks/Carbon.framework/Versions/A/Carbon
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182: libcompiler_rt.dylib: /usr/lib/system/libcompiler_rt.dylib
183: OSServices (478.50 Reg=English Loc=0x0000: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/OSServices.framework/Versions/A/OSServices
184: InternetAccounts (3 Reg=English Loc=0x0000: /System/Library/PrivateFrameworks/InternetAccounts.framework/Versions/A/InternetAccounts
185: SpeechRecognition (4.0.21 Reg=English Loc=0x0000: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SpeechRecognition.framework/Versions/A/SpeechRecognition
186: libc++abi.dylib: /usr/lib/libc++abi.dylib
187: CoreAUC (6.16.12 Reg=English Loc=0x0000: /System/Library/PrivateFrameworks/CoreAUC.framework/Versions/A/CoreAUC
188: libiconv.2.dylib: /usr/lib/libiconv.2.dylib
189: VideoToolbox (705.94 Reg=English Loc=0x0000: /System/Library/PrivateFrameworks/VideoToolbox.framework/Versions/A/VideoToolbox
190: QuickLook (500.18 Reg=English Loc=0x0000: /System/Library/Frameworks/QuickLook.framework/Versions/A/QuickLook
191: FamilyControls (300 Reg=English Loc=0x0000: /System/Library/PrivateFrameworks/FamilyControls.framework/Versions/A/FamilyControls
192: AppleSystemInfo (1 Reg=English Loc=0x0000: /System/Library/PrivateFrameworks/AppleSystemInfo.framework/Versions/A/AppleSystemInfo
193: libsqlite3.dylib: /usr/lib/libsqlite3.dylib
194: GSS (2.0 Reg=English Loc=0x0000: /System/Library/Frameworks/GSS.framework/Versions/A/GSS
195: ApplicationServices (41 Reg=English Loc=0x0000: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/ApplicationServices
196: libPng.dylib: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ImageIO.framework/Versions/A/Resources/libPng.dylib
197: DiskArbitration (2.4.1 Reg=English Loc=0x0000: /System/Library/Frameworks/DiskArbitration.framework/Versions/A/DiskArbitration
198: Cocoa: /System/Library/Frameworks/Cocoa.framework/Versions/A/Cocoa
199: CFNetwork (520.5.3 Reg=English Loc=0x0000: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CFNetwork.framework/Versions/A/CFNetwork
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201: libauto.dylib: /usr/lib/libauto.dylib
202: JavaScriptCore (7534.57.3 Reg=English Loc=0x0000: /System/Library/Frameworks/JavaScriptCore.framework/Versions/A/JavaScriptCore
203: libGLU.dylib: /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLU.dylib
204: libsystem_info.dylib: /usr/lib/system/libsystem_info.dylib
205: QuartzFilters (1.7.0 Reg=English Loc=0x0000: /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/QuartzFilters.framework/Versions/A/QuartzFilters
206: ATS: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ATS.framework/Versions/A/ATS
207: libRIP.A.dylib: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/CoreGraphics.framework/Versions/A/Resources/libRIP.A.dylib
208: libxml2.2.dylib: /usr/lib/libxml2.2.dylib
209: AudioUnit (1.7.3 Reg=English Loc=0x0000: /System/Library/Frameworks/AudioUnit.framework/Versions/A/AudioUnit
210: HIServices: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/HIServices.framework/Versions/A/HIServices
211: Ink (113 Reg=English Loc=0x0000: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Ink.framework/Versions/A/Ink
212: libLAPACK.dylib (vecLib 3.7 Reg=English Loc=0x0000: /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Versions/A/libLAPACK.dylib
213: libCoreVMClient.dylib: /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libCoreVMClient.dylib
214: CarbonSound (3.9.4.1 Reg=English Loc=0x0000: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CarbonSound.framework/Versions/A/CarbonSound
215: AppleVA (5.0.16 Reg=English Loc=0x0000: /System/Library/PrivateFrameworks/AppleVA.framework/Versions/A/AppleVA
216: CommerceCore (17.1 Reg=English Loc=0x0000: /System/Library/PrivateFrameworks/CommerceKit.framework/Versions/A/Frameworks/CommerceCore.framework/Versions/A/CommerceCore
217: MultitouchSupport (231.4 Reg=English Loc=0x0000: /System/Library/PrivateFrameworks/MultitouchSupport.framework/Versions/A/MultitouchSupport
218: vecLib (vecLib 3.7 Reg=English Loc=0x0000: /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Versions/A/vecLib
219: LaunchServices (480.42 Reg=English Loc=0x0000: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/LaunchServices.framework/Versions/A/LaunchServices
220: QuickTime (2353 Reg=English Loc=0x0000: /System/Library/Frameworks/QuickTime.framework/Versions/A/QuickTime
221: libz.1.dylib: /usr/lib/libz.1.dylib
222: libmacho.dylib: /usr/lib/system/libmacho.dylib
223: libxar-nossl.dylib: /usr/lib/libxar-nossl.dylib
224: libpcre.0.dylib: /usr/lib/libpcre.0.dylib
225: Backup (1.3.5 Reg=English Loc=0x0000: /System/Library/PrivateFrameworks/Backup.framework/Versions/A/Backup
226: SearchKit (1.4.0 Reg=English Loc=0x0000: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/SearchKit.framework/Versions/A/SearchKit
227: libmathCommon.A.dylib: /usr/lib/system/libmathCommon.A.dylib
228: CoreServices (53 Reg=English Loc=0x0000: /System/Library/Frameworks/CoreServices.framework/Versions/A/CoreServices
229: OpenCL (2.0.19 Reg=English Loc=0x0000: /System/Library/Frameworks/OpenCL.framework/Versions/A/OpenCL
230: CoreAudio (4.0.3 Reg=English Loc=0x0000: /System/Library/Frameworks/CoreAudio.framework/Versions/A/CoreAudio
231: libGIF.dylib: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ImageIO.framework/Versions/A/Resources/libGIF.dylib
232: NetFS (4.0 Reg=English Loc=0x0000: /System/Library/Frameworks/NetFS.framework/Versions/A/NetFS
233: libpam.2.dylib: /usr/lib/libpam.2.dylib
234: Symbolication (91 Reg=English Loc=0x0000: /System/Library/PrivateFrameworks/Symbolication.framework/Versions/A/Symbolication
235: libresolv.9.dylib: /usr/lib/libresolv.9.dylib
236: libdyld.dylib: /usr/lib/system/libdyld.dylib
237: ImageCaptureCore (3.1.0 Reg=English Loc=0x0000: /System/Library/Frameworks/ImageCaptureCore.framework/Versions/A/ImageCaptureCore
238: libFontRegistry.dylib: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ATS.framework/Versions/A/Resources/libFontRegistry.dylib
239: CoreText: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/CoreText.framework/Versions/A/CoreText
240: libCSync.A.dylib: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/CoreGraphics.framework/Versions/A/Resources/libCSync.A.dylib
241: PerformanceAnalysis (11 Reg=English Loc=0x0000: /System/Library/PrivateFrameworks/PerformanceAnalysis.framework/Versions/A/PerformanceAnalysis
242: SystemConfiguration (1.11 Reg=English Loc=0x0000: /System/Library/Frameworks/SystemConfiguration.framework/Versions/A/SystemConfiguration
243: libCyrillicConverter.dylib: /System/Library/CoreServices/Encodings/libCyrillicConverter.dylib
244: libJapaneseConverter.dylib: /System/Library/CoreServices/Encodings/libJapaneseConverter.dylib
245: libKoreanConverter.dylib: /System/Library/CoreServices/Encodings/libKoreanConverter.dylib
246: libLatin2Converter.dylib: /System/Library/CoreServices/Encodings/libLatin2Converter.dylib

Operating System Information
Operating System: Mac OS X 10.7.5 (Build 11G63)
CPU: Intel Core Duo, Number: 2, Speed: 2147 MHz
gestaltPhysicalRAMSizeInMegabytes err = 0, result = 4096 MB
gestaltSystemVersion err = 0, result = 0x1075
Screen: 1280 x 800, depth = 32, ltbr = 0, 0, 800, 1280

Microsoft Application Information:
Error Reporting UUID: 0D7D282A-D592-4E49-BE70-4194165A0F1E
Time from launch: 0 hours, 0 minutes, 2 seconds
Total errors on this client: 45

2ème message d'erreur :

Date/Time: 2017-06-21 11:22:05 -0400
OS Version: 10.7.5 (Build 11G63)
Architecture: x86_64
Report Version: 9

Command: Word
Path: /Users/USER/*/Microsoft Word.app/Contents/MacOS/Microsoft Word
Version: 14.7.3 (14.7.3)
Build Version: 0
Project Name: (null)
Source Version: 170325
Parent: launchd [152]

PID: 3783
Event: hang
Duration: 1.55s
Steps: 17 (100ms sampling interval)

Pageins: 0
Pageouts: 0


Process: Microsoft Word [3783] (zombie)
Path: /Users/USER/*/Microsoft Word.app/Contents/MacOS/Microsoft Word
Architecture: i386
UID: 502

Thread 0xdfc7
User stack:
16 ??? (in Microsoft Word) [0x751c6]
16 ??? (in Microsoft Word) [0x75215]
16 _WlmMain + 97 (in WLMKernel) [0x4d8fdc5]
16 ??? (in Microsoft Word) [0x75ea1]
16 McpRunApplicationEventLoop + 1172 (in MicrosoftComponentPlugin) [0x22d96cc]
16 McpRunApplicationEventLoop + 11813 (in MicrosoftComponentPlugin) [0x22dc05d]
16 SendEventToEventTarget + 76 (in HIToolbox) [0x93d4e571]
16 _ZL30SendEventToEventTargetInternalP14OpaqueEventRefP20OpaqueEventTargetRefP14HandlerCallRec + 482 (in HIToolbox) [0x93d39790]
16 _ZL23DispatchEventToHandlersP14EventTargetRecP14OpaqueEventRefP14HandlerCallRec + 2813 (in HIToolbox) [0x93d3a7ce]
16 _ZL29ToolboxEventDispatcherHandlerP25OpaqueEventHandlerCallRefP14OpaqueEventRefPv + 2249 (in HIToolbox) [0x93d4ee3f]
16 SendEventToEventTargetWithOptions + 75 (in HIToolbox) [0x93d395a8]
16 _ZL30SendEventToEventTargetInternalP14OpaqueEventRefP20OpaqueEventTargetRefP14HandlerCallRec + 482 (in HIToolbox) [0x93d39790]
16 _ZL23DispatchEventToHandlersP14EventTargetRecP14OpaqueEventRefP14HandlerCallRec + 1602 (in HIToolbox) [0x93d3a313]
16 _InvokeEventHandlerUPP(OpaqueEventHandlerCallRef*, OpaqueEventRef*, void*, long (*)(OpaqueEventHandlerCallRef*, OpaqueEventRef*, void*)) + 36 (in HIToolbox) [0x93ebec0c]
16 HIObject::EventHook(OpaqueEventHandlerCallRef*, OpaqueEventRef*, void*) + 163 (in HIToolbox) [0x93d3a95f]
16 HIMenuBar::HandleEvent(OpaqueEventHandlerCallRef*, OpaqueEventRef*) + 144 (in HIToolbox) [0x93ec2be4]
16 HIMenuBar::HandleKeyboardEvent(OpaqueEventRef*) + 296 (in HIToolbox) [0x93ec2da8]
16 _HIMenuSendItemSelectedEvent + 63 (in HIToolbox) [0x93f2aa71]
16 _HIMenuSendItemSelectedEventToTarget + 142 (in HIToolbox) [0x93f2aa2a]
16 SendMenuItemSelectedEvent + 275 (in HIToolbox) [0x93f2a98d]
16 SendMenuCommandWithContextAndModifiers + 70 (in HIToolbox) [0x93ebf13a]
16 _ZL18SendHICommandEventmPK9HICommandmmhPKvP20OpaqueEventTargetRefS5_PP14OpaqueEventRef + 482 (in HIToolbox) [0x93ebf0d0]
16 SendEventToEventTarget + 76 (in HIToolbox) [0x93d4e571]
16 _ZL30SendEventToEventTargetInternalP14OpaqueEventRefP20OpaqueEventTargetRefP14HandlerCallRec + 482 (in HIToolbox) [0x93d39790]
16 _ZL23DispatchEventToHandlersP14EventTargetRecP14OpaqueEventRefP14HandlerCallRec + 1602 (in HIToolbox) [0x93d3a313]
16 _InvokeEventHandlerUPP(OpaqueEventHandlerCallRef*, OpaqueEventRef*, void*, long (*)(OpaqueEventHandlerCallRef*, OpaqueEventRef*, void*)) + 36 (in HIToolbox) [0x93ebec0c]
16 MenuLib::CreateAppMenu(MenuLib::MMLMenuType) + 3995 (in MicrosoftMenuLibrary) [0x615a517]
16 MenuLib::Terminate() + 6693 (in MicrosoftMenuLibrary) [0x617107b]
16 MenuLib::TMenuItem::CallSelectionProcs(unsigned long) + 139 (in MicrosoftMenuLibrary) [0x616e329]
16 MenuLib::TMenuItem::CallSelectionProcs(unsigned long) + 1117 (in MicrosoftMenuLibrary) [0x616e6fb]
16 MsoFClonePxCore + 411 (in MicrosoftComponentPlugin) [0x2300f6d]
16 MsoFClonePxCore + 465 (in MicrosoftComponentPlugin) [0x2300fa3]
16 MsoFClonePxCore + 578 (in MicrosoftComponentPlugin) [0x2301014]
16 MsoOSTypeDefaultMailClient + 136 (in MicrosoftOffice) [0x2a91a65]
16 ??? (in Microsoft Word) [0x36bdaa]
16 ??? (in Microsoft Word) [0x36c0d1]
16 ??? (in Microsoft Word) [0x30745d]
16 ??? (in Microsoft Word) [0x2e83b7]
16 wdCommandDispatch + 543762 (in Microsoft Word) [0x66fe92]
16 wdCommandDispatch + 606885 (in Microsoft Word) [0x67f525]
16 wdCommandDispatch + 604775 (in Microsoft Word) [0x67ece7]
16 wdCommandDispatch + 592891 (in Microsoft Word) [0x67be7b]
16 ??? (in Microsoft Word) [0x13e64d]
16 ??? (in Microsoft Word) [0x13ee43]
16 ??? (in Microsoft Word) [0x1409f3]
16 ??? (in Microsoft Word) [0xe3b28]
16 ??? (in Microsoft Word) [0xe1dc5]
16 ??? (in Microsoft Word) [0x114d5f]
12 ??? (in Microsoft Word) [0x114ee4]
5 wdGetApplicationObject + 9065843 (in Microsoft Word) [0x129b733]
4 InitializeCriticalSection + 73 (in WLMKernel) [0x4d8cd09]
4 MBULock::MBULock(char const*, bool) + 45 (in mbukernel) [0x21e5dd3]
2 MBULock::MBULock(char const*, bool) + 172 (in mbukernel) [0x21e5e52]
2 MBULock::MBULock(char const*, bool) + 333 (in mbukernel) [0x21e5ef3]
2 nl_malloc_stub + 74 (in mbukernel) [0x21e5f54]
2 malloc + 50 (in libsystem_c.dylib) [0x91af6882]
1 malloc_zone_malloc + 77 (in libsystem_c.dylib) [0x91af5962]
1 szone_malloc + 24 (in libsystem_c.dylib) [0x91abf66b]
1 szone_malloc_should_clear + 62 (in libsystem_c.dylib) [0x91abe5be]
1 szone_malloc + 0 (in libsystem_c.dylib) [0x91abf653]
1 MBULock::MBULock(char const*, bool) + 255 (in mbukernel) [0x21e5ea5]
1 pthread_mutex_init + 39 (in libsystem_c.dylib) [0x91a9ee9f]
1 _pthread_mutex_init + 95 (in libsystem_c.dylib) [0x91a9ed79]
1 MBULock::MBULock(char const*, bool) + 143 (in mbukernel) [0x21e5e35]
1 InitializeCriticalSection + 43 (in WLMKernel) [0x4d8cceb]
1 InitializeCriticalSection + 244 (in WLMKernel) [0x4d8cdb4]
5 wdGetApplicationObject + 9065953 (in Microsoft Word) [0x129b7a1]
3 RegQueryValueExW + 1452 (in WLMKernel) [0x4d912b1]
3 free + 232 (in libsystem_c.dylib) [0x91af5d89]
1 szone_free_definite_size + 1589 (in libsystem_c.dylib) [0x91abb4bf]
1 tiny_free_list_add_ptr + 4 (in libsystem_c.dylib) [0x91ab4b37]
1 szone_free_definite_size + 1013 (in libsystem_c.dylib) [0x91abb27f]
1 _spin_lock$VARIANT$mp + 4 (in libsystem_c.dylib) [0x91af7c14]
2 DeleteCriticalSection + 25 (in WLMKernel) [0x4d947ae]
2 McpFileObjRelease + 90 (in mbukernel) [0x21e6627]
2 free + 232 (in libsystem_c.dylib) [0x91af5d89]
1 OSSpinLockUnlock + 0 (in libsystem_c.dylib) [0x91af7c44]
1 szone_free_definite_size + 22 (in libsystem_c.dylib) [0x91abaea0]
2 wdGetApplicationObject + 9065857 (in Microsoft Word) [0x129b741]
1 pthread_mutex_lock + 715 (in libsystem_c.dylib) [0x91a9f701]
1 pthread_mutex_lock + 729 (in libsystem_c.dylib) [0x91a9f70f]
4 ??? (in Microsoft Word) [0x114ee9]
1 ??? (in Microsoft Word) [0x1150ce]
1 ??? (in Microsoft Word) [0x115172]
1 ??? (in Microsoft Word) [0x11514b]
1 ??? (in Microsoft Word) [0x11515b]
Kernel stack:
14 hndl_allintrs + 290 (in mach_kernel) [0xffffff80002da712]
14 interrupt + 192 (in mach_kernel) [0xffffff80002c48d0]
14 lapic_interrupt + 121 (in mach_kernel) [0xffffff80002c9ab9]
14 cpu_signal_handler + 172 (in mach_kernel) [0xffffff80002cb9ac]
14 sync_iss_to_iks + 118 (in mach_kernel) [0xffffff80002c3c76]
2 thread_exception_return + 0 (in mach_kernel) [0xffffff80002b9a8b]
1 return_from_trap + 156 (in mach_kernel) [0xffffff80002da52c]
1 i386_astintr + 42 (in mach_kernel) [0xffffff80002c3d3a]
1 ast_taken + 211 (in mach_kernel) [0xffffff800021e143]
1 bsd_ast + 837 (in mach_kernel) [0xffffff8000553755]
1 postsig + 632 (in mach_kernel) [0xffffff8000551d18]
1 exit1 + 425 (in mach_kernel) [0xffffff8000544d49]
1 task_terminate_internal + 441 (in mach_kernel) [0xffffff8000237919]
1 vm_map_remove + 74 (in mach_kernel) [0xffffff8000274a3a]
1 vm_map_destroy + 1590 (in mach_kernel) [0xffffff8000273c46]
1 pmap_remove + 586 (in mach_kernel) [0xffffff80002abeca]
1 pmap_remove_range + 114 (in mach_kernel) [0xffffff80002ab622]

Thread 0xdfd6 DispatchQueue 1701273966
User stack:
16 _dispatch_mgr_thread + 53 (in libdispatch.dylib) [0x94163853]
16 kevent + 10 (in libsystem_kernel.dylib) [0x90d8f90a]
Kernel stack:
16 kqueue_scan + 416 (in mach_kernel) [0xffffff800053b4d0]

Thread 0xdfdb
User stack:
16 thread_start + 34 (in libsystem_c.dylib) [0x91aa46de]
16 _pthread_start + 335 (in libsystem_c.dylib) [0x91aa0ed9]
16 MerpCreateSession + 5819 (in merp) [0x27ad50e]
16 mach_msg_trap + 10 (in libsystem_kernel.dylib) [0x90d8cc22]
Kernel stack:
16 ipc_mqueue_receive_continue + 0 (in mach_kernel) [0xffffff8000215930]

Thread 0xe00f
User stack:
16 thread_start + 34 (in libsystem_c.dylib) [0x91aa46de]
16 _pthread_start + 335 (in libsystem_c.dylib) [0x91aa0ed9]
16 NLWriteToConsolef + 2542 (in mbuinstrument) [0x6277b92]
16 mach_msg_trap + 10 (in libsystem_kernel.dylib) [0x90d8cc22]
Kernel stack:
16 ipc_mqueue_receive_continue + 0 (in mach_kernel) [0xffffff8000215930]

Binary Images:
0x73000 - 0x1defff3 com.microsoft.Word 14.7.3 (14.7.3) <68B6036D-58E4-3DCA-D241-26C899544543> /Users/USER/*/Microsoft Word.app/Contents/MacOS/Microsoft Word
0x21e5000 - 0x21feff3 com.microsoft.mbukernel 14.7.3 (14.7.3) <77D2BC52-0541-76B0-032F-2C208C25F50C> /Users/USER/*/mbukernel.framework/Versions/14/mbukernel
0x2294000 - 0x24cbfe7 com.microsoft.mcp 14.7.3 (14.7.3) <38955F65-CA24-808C-4057-A6E89D66FCCF> /Users/USER/*/MicrosoftComponentPlugin.framework/Versions/14/MicrosoftComponentPlugin
0x27a9000 - 0x27b6fff com.microsoft.merp 2.2.4 (2.2.4) <AD91C1F6-FA50-3B87-0E2B-7C4D7DD2DAD0> /Users/USER/*/merp.framework/Versions/14/merp
0x2a27000 - 0x319dff3 com.microsoft.office 14.7.3 (14.7.3) <E82625BF-9F26-4CAA-CAE3-5CA9A215A4F7> /Users/USER/*/MicrosoftOffice.framework/Versions/14/MicrosoftOffice
0x4d8c000 - 0x4db8fe3 com.microsoft.wlmkernel 14.7.3 (14.7.3) <72A0CF99-9D96-0370-9844-4E4B24581D21> /Users/USER/*/WLMKernel.framework/Versions/14/WLMKernel
0x6154000 - 0x619eff7 com.microsoft.menulib 14.7.3 (14.7.3) <5C78A22A-6ABB-D064-E9D2-E39378D1DB47> /Users/USER/*/MicrosoftMenuLibrary.framework/Versions/14/MicrosoftMenuLibrary
0x6275000 - 0x6283fff com.microsoft.mbuinstrument 14.7.3 (14.7.3) <F492A8CC-6091-EDB5-0E0C-94954EF6284B> /Users/USER/*/mbuinstrument.framework/Versions/14/mbuinstrument
0x90d76000 - 0x90d94ff7 libsystem_kernel.dylib ??? (???) <79179F83-457A-3539-A76B-E960D2108109> /Users/USER/*/libsystem_kernel.dylib
0x91a44000 - 0x91b0ffff libsystem_c.dylib ??? (???) <52421B00-79C8-3727-94DE-62F6820B9C31> /Users/USER/*/libsystem_c.dylib
0x93d32000 - 0x94078ff3 com.apple.HIToolbox 1.9 (???) <E5EA9EEF-3CCA-36A0-8688-DA2E64E2256C> /Users/USER/*/Carbon.framework/Versions/A/Frameworks/HIToolbox.framework/Versions/A/HIToolbox
0x94162000 - 0x94170fff libdispatch.dylib ??? (???) <1B857064-288D-3919-B81A-38E9F4D19B54> /Users/USER/*/libdispatch.dylib


Process: Android File Transfer Agent [216]
Path: /Users/USER/*/Android File Transfer Agent.app/Contents/MacOS/Android File Transfer Agent
Architecture: i386
UID: 502


Process: AppleSpell [236]
Path: /Users/USER/*/AppleSpell
Architecture: x86_64
UID: 502

Thread 0x7a3 DispatchQueue 1
User stack:
17 ??? (in AppleSpell) [0x106a71a7c]
17 ??? (in AppleSpell) [0x106a71d2e]
17 -[NSSpellServer run] + 74 (in Foundation) [0x7fff868afc76]
17 CFRunLoopRun + 95 (in CoreFoundation) [0x7fff8580a19f]
17 CFRunLoopRunSpecific + 230 (in CoreFoundation) [0x7fff857fa486]
17 __CFRunLoopRun + 1204 (in CoreFoundation) [0x7fff857fac74]
17 __CFRunLoopServiceMachPort + 188 (in CoreFoundation) [0x7fff857f250c]
17 mach_msg_trap + 10 (in libsystem_kernel.dylib) [0x7fff8a40067a]
Kernel stack:
17 ipc_mqueue_receive_continue + 0 (in mach_kernel) [0xffffff8000215930]

Thread 0x7ae DispatchQueue 2
User stack:
17 _dispatch_mgr_thread + 54 (in libdispatch.dylib) [0x7fff8cbc0316]
17 kevent + 10 (in libsystem_kernel.dylib) [0x7fff8a4027e6]
Kernel stack:
17 kqueue_scan + 416 (in mach_kernel) [0xffffff800053b4d0]

Binary Images:
0x106a70000 - 0x106b2cff7 com.apple.AppleSpell 1.7.1 (131.1) <A994D9F1-C4D8-3361-B0F4-112A7BAED8BD> /Users/USER/*/AppleSpell
0x7fff857c2000 - 0x7fff85996ff7 com.apple.CoreFoundation 6.7.2 (635.21) <62A3402E-A4E7-391F-AD20-1EF20236CE1B> /Users/USER/*/CoreFoundation.framework/Versions/A/CoreFoundation
0x7fff86753000 - 0x7fff86a6cfff com.apple.Foundation 6.7.2 (833.25) <22AAC369-B63C-3C55-8AC6-C3ECBA44DA7B> /Users/USER/*/Foundation.framework/Versions/C/Foundation
0x7fff8a3eb000 - 0x7fff8a40bfff libsystem_kernel.dylib ??? (???) <66C9F9BD-C7B3-30D4-B1A0-03C8A6392351> /Users/USER/*/libsystem_kernel.dylib
0x7fff8cbbe000 - 0x7fff8cbccfff libdispatch.dylib ??? (???) <8E03C652-922A-3399-93DE-9EA0CBFA0039> /Users/USER/*/libdispatch.dylib


Process: AppRC [3228]
Path: /Users/USER/*/Worthut.app/Contents/MacOS/AppRC
Architecture: x86_64
UID: 502


Process: autofsd [67]
Path: /Users/USER/*/autofsd
Architecture: x86_64
UID: 0

Thread 0x1b8 DispatchQueue 2
User stack:
17 _dispatch_mgr_thread + 54 (in libdispatch.dylib) [0x7fff8cbc0316]
17 kevent + 10 (in libsystem_kernel.dylib) [0x7fff8a4027e6]
Kernel stack:
17 kqueue_scan + 416 (in mach_kernel) [0xffffff800053b4d0]

Thread 0x1b9 DispatchQueue 6
User stack:
17 _dispatch_sig_thread + 45 (in libdispatch.dylib) [0x7fff8cbc2b1c]
17 __sigsuspend_nocancel + 10 (in libsystem_kernel.dylib) [0x7fff8a402022]
Kernel stack:
17 wakeup + 992 (in mach_kernel) [0xffffff8000555e90]

Binary Images:
0x1018f5000 - 0x1018f6fff autofsd ??? (???) <A02D5E70-1BB1-30ED-A699-375CB0CCE901> /Users/USER/*/autofsd
0x7fff8a3eb000 - 0x7fff8a40bfff libsystem_kernel.dylib ??? (???) <66C9F9BD-C7B3-30D4-B1A0-03C8A6392351> /Users/USER/*/libsystem_kernel.dylib
0x7fff8cbbe000 - 0x7fff8cbccfff libdispatch.dylib ??? (???) <8E03C652-922A-3399-93DE-9EA0CBFA0039> /Users/USER/*/libdispatch.dylib


Process: com.apple.dock.extra [177]
Path: /Users/USER/*/Dock.app/Contents/XPCServices/com.apple.dock.extra.xpc/Contents/MacOS/com.apple.dock.extra
Architecture: x86_64
UID: 502

Thread 0x4f9 DispatchQueue 1
User stack:
17 ??? (in com.apple.dock.extra) [0x10059d474]
17 xpc_service_main + 448 (in XPCService) [0x7fff860f75ed]
17 NSApplicationMain + 867 (in AppKit) [0x7fff8748deac]
17 -[NSApplication run] + 470 (in AppKit) [0x7fff872119b9]
17 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 135 (in AppKit) [0x7fff8721507d]
17 _DPSNextEvent + 659 (in AppKit) [0x7fff87215779]
17 BlockUntilNextEventMatchingListInMode + 62 (in HIToolbox) [0x7fff836893fa]
17 ReceiveNextEventCommon + 355 (in HIToolbox) [0x7fff8368956d]
17 RunCurrentEventLoopInMode + 277 (in HIToolbox) [0x7fff836822bf]
17 CFRunLoopRunSpecific + 230 (in CoreFoundation) [0x7fff857fa486]
17 __CFRunLoopRun + 1204 (in CoreFoundation) [0x7fff857fac74]
17 __CFRunLoopServiceMachPort + 188 (in CoreFoundation) [0x7fff857f250c]
17 mach_msg_trap + 10 (in libsystem_kernel.dylib) [0x7fff8a40067a]
Kernel stack:
17 ipc_mqueue_receive_continue + 0 (in mach_kernel) [0xffffff8000215930]

Thread 0x505 DispatchQueue 2
User stack:
17 _dispatch_mgr_thread + 54 (in libdispatch.dylib) [0x7fff8cbc0316]
17 kevent + 10 (in libsystem_kernel.dylib) [0x7fff8a4027e6]
Kernel stack:
17 kqueue_scan + 416 (in mach_kernel) [0xffffff800053b4d0]

Binary Images:
0x10059c000 - 0x1005a0ff7 com.apple.dock.extra 1.0 (1) <681AAFB2-BA8C-31CD-AF2E-7423A349615A> /Users/USER/*/Dock.app/Contents/XPCServices/com.apple.dock.extra.xpc/Contents/MacOS/com.apple.dock.extra
0x7fff83680000 - 0x7fff839acfff com.apple.HIToolbox 1.9 (???) <CCB32DEA-D0CA-35D1-8019-E599C8007AB6> /Users/USER/*/Carbon.framework/Versions/A/Frameworks/HIToolbox.framework/Versions/A/HIToolbox
0x7fff857c2000 - 0x7fff85996ff7 com.apple.CoreFoundation 6.7.2 (635.21) <62A3402E-A4E7-391F-AD20-1EF20236CE1B> /Users/USER/*/CoreFoundation.framework/Versions/A/CoreFoundation
0x7fff860f5000 - 0x7fff860fcff7 com.apple.XPCService 1.3 (1) <68C4DBC9-18C3-3053-96D5-1858B905EAE0> /Users/USER/*/XPCService.framework/Versions/A/XPCService
0x7fff8720d000 - 0x7fff87e13fff com.apple.AppKit 6.7.5 (1138.51) <44417D02-6123-3FC3-A119-CE51BB4C3006> /Users/USER/*/AppKit.framework/Versions/C/AppKit
0x7fff8a3eb000 - 0x7fff8a40bfff libsystem_kernel.dylib ??? (???) <66C9F9BD-C7B3-30D4-B1A0-03C8A6392351> /Users/USER/*/libsystem_kernel.dylib
0x7fff8cbbe000 - 0x7fff8cbccfff libdispatch.dylib ??? (???) <8E03C652-922A-3399-93DE-9EA0CBFA0039> /Users/USER/*/libdispatch.dylib


Process: configd [20]
Path: /Users/USER/*/configd
Architecture: x86_64
UID: 0

Threa

7 réponses

Aliboron Martin Messages postés 3487 Date d'inscription samedi 1 janvier 2011 Statut Contributeur Dernière intervention 21 novembre 2024 945
22 juin 2017 à 13:42
Bon, la version d'Office 2011 semble relativement à jour, c'est toujours ça. Mais qu'observes-tu si tu fais un test dans une session avec un nouveau compte utilisateur Mac OS X, créé pour l'occasion ou le compte "Invité", par exemple, pour voir si les choses se passent différemment dans un contexte "propre" ?

1
dede74000 Messages postés 26979 Date d'inscription jeudi 5 avril 2007 Statut Contributeur Dernière intervention 26 août 2024 5 351
Modifié le 21 juin 2017 à 19:45
Bonsoir,

Sachant que nous ne sommes ni robots, ni devins.

Ces rapports d'erreur, pour spécialistes, c'est bien mais, quelques renseignements, concernant le Mac (modèle, OS, mémoire) et la version, actuellement installée de Office 2011, complèteraient, avantageusement, afin qu'un spécialiste (Maître Aliboron Martin, par exemple) puisse répondre, si son temps libre, le lui permet.

Et, en complément, quelques conseils
Cordialement
Quand c'est urgent, il est déjà trop tard (Talleyrand)
Quand tout a échoué, lire le manuel ;)
0
Utilisateur anonyme
Modifié le 23 juin 2017 à 18:15
Bonjour,

dede,

selon le rapport ce Mac tourne sous Mac OS X 10.7 avec 4 Go de mémoire

On peut donc déjà suggéré une réparation selon cette procédure, valable également pour Lion :

https://www.commentcamarche.net/faq/36405-entretenir-et-reparer-mac-os-x-10-7-os-x-10-8-os-x-10-9-os-x-10-10-lion-mountain-lion-mavericks-et-yosemite#topedit

Ensuite, si les applis. Microsoft continuent à poser un souci, on verra

Indiquez toujours votre configuration système de manière complète - modèle exact d'ordinateur, version d'OS exacte. 
0
natagata Messages postés 5 Date d'inscription mercredi 21 juin 2017 Statut Membre Dernière intervention 23 juin 2017
22 juin 2017 à 18:08
Bonjour,

je vous remercie pour votre aide.
Oui je vous confirme le modèle de mon Mac OS X 10.7 avec 4 Go de mémoire, seulement c'est OS X 10.7.5.
Concernant Word, j'ai la version à jour 14.7.3 (170325)

Dans le contexte "propre" autre session, tout a bien fonctionné. Il n'y pas l'air d'avoir de beug, j'ai même pu ouvrir certains fichiers modèles Excel que je n'arrive normalement pas ouvrir dans ma session.

Que dois-je faire ? Désinstaller OFFICE et copier/installer la version de l'autre session ?

En vous remerciant,
0

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natagata Messages postés 5 Date d'inscription mercredi 21 juin 2017 Statut Membre Dernière intervention 23 juin 2017
22 juin 2017 à 18:12
Je viens à l'instant d'essayer d'ouvrir le même fichier Excel dans ma session et ça m'a d'abord demandé de réparer puis d'ouvrir le fichier. Là beug
puis message : LE CLASSEUR NE PEUT ETRE OUVERT NI REPARE PAR MICROSOFT EXCEL CAR IL EST CORROMPU.

Dans l'autre session, le fichier s'est ouvert sans soucis.

J'attends vos indications.
0
Aliboron Martin Messages postés 3487 Date d'inscription samedi 1 janvier 2011 Statut Contributeur Dernière intervention 21 novembre 2024 945
22 juin 2017 à 19:03
Alors il faut peut-être t'attaquer aux fichiers de préférences concernant Excel et Word (et aussi Office) dans ton compte utilisateur habituel...
0
natagata Messages postés 5 Date d'inscription mercredi 21 juin 2017 Statut Membre Dernière intervention 23 juin 2017
22 juin 2017 à 19:37
oui je veux bien mais comment ? que dois-je faire ?
Réparation ne fonctionne pas...
0
dede74000 Messages postés 26979 Date d'inscription jeudi 5 avril 2007 Statut Contributeur Dernière intervention 26 août 2024 5 351
22 juin 2017 à 19:57
Depuis ton compte utilisateur/Bibliothèque/Préférences et tes applis Microsoft Office, fermées (quittées) tu mets à la corbeille les fichiers "com.microsoft.word.plist" "com.microsoft.excel.plist" et le dossier "Microsoft"
Attention, il y a plusieurs fichiers préférence Word, tu ne supprimes que celui cité, tu vides la corbeille, tu ouvres un de tes fichiers pour faire un essai, si tout va bien, tu laisses comme ça, les fichiers préférence se recréent automatiquement.
Pour accéder à ta bibliothèque utilisateur, depuis le Finder/menu "Aller" en tenant la touche option enfoncée, la fera apparaître dans le menu déroulant, un clic dessus l'ouvrira.
Tu viens donner le résultat.
0
natagata Messages postés 5 Date d'inscription mercredi 21 juin 2017 Statut Membre Dernière intervention 23 juin 2017 > dede74000 Messages postés 26979 Date d'inscription jeudi 5 avril 2007 Statut Contributeur Dernière intervention 26 août 2024
23 juin 2017 à 16:55
J'ai fait exactement tout ce que vous m'avez dit et cela ne fonctionne toujours pas.

En revanche, comme avant, je remarque que je peux ouvrir certains fichiers Word et d'autres non, les types et versions de fichiers sont pourtant les mêmes !

Que puis-je essayer d'autre maintenant ?

Pourquoi ne pas tout désinstaller de ma session et réinstaller celle qui fonctionne ?
Vais-je perdre tous mes documents ?

Voici le dernier message d'erreur que je viens d'avoir :

Microsoft Error Reporting log version: 2.0

Error Signature:
Exception: EXC_BAD_ACCESS
Date/Time: 2017-06-23 14:48:09 +0000
Application Name: Microsoft Word
Application Bundle ID: com.microsoft.Word
Application Signature: MSWD
Application Version: 14.7.3.170325
Crashed Module Name: Microsoft Word
Crashed Module Version: 14.7.3.170325
Crashed Module Offset: 0x00939e58
Blame Module Name: Microsoft Word
Blame Module Version: 14.7.3.170325
Blame Module Offset: 0x00939e58
Application LCID: 1036
Extra app info: Reg=en Loc=0x040c
Crashed thread: 0


Thread 0 crashed:

# 1 0x0098de58 in _wdCommandDispatch + 0x003C1BD8 (Microsoft Word + 0x00939e58)
# 2 0x00993396 in _wdCommandDispatch + 0x003C7116 (Microsoft Word + 0x0093f396)
# 3 0x00997b96 in _wdCommandDispatch + 0x003CB916 (Microsoft Word + 0x00943b96)
# 4 0x009a5ae7 in _wdCommandDispatch + 0x003D9867 (Microsoft Word + 0x00951ae7)
# 5 0x009a5c4d in _wdCommandDispatch + 0x003D99CD (Microsoft Word + 0x00951c4d)
# 6 0x00ee3168 in _wdGetApplicationObject + 0x0050BFA8 (Microsoft Word + 0x00e8f168)
# 7 0x0113c353 in _wdGetApplicationObject + 0x00765193 (Microsoft Word + 0x010e8353)
# 8 0x01468ff8 in _wdGetApplicationObject + 0x00A91E38 (Microsoft Word + 0x01414ff8)
# 9 0x0141d17d in _wdGetApplicationObject + 0x00A45FBD (Microsoft Word + 0x013c917d)
# 10 0x000ef0c6 in __mh_execute_header + 0x0009B0C6 (Microsoft Word + 0x0009b0c6)
# 11 0x02a5633d in _MsoFGetPwchFromXmltka + 0x0000071D (MicrosoftOffice + 0x0004d33d)
# 12 0x02a412a2 in _MsoParseUIntWz + 0x000002CC (MicrosoftOffice + 0x000382a2)
# 13 0x027aefd5 in _MSXCreateInstance + 0x00009ED9 (MSXML + 0x0000cfd5)
# 14 0x027aef28 in _MSXCreateInstance + 0x00009E2C (MSXML + 0x0000cf28)
# 15 0x027ac9f9 in _MSXCreateInstance + 0x000078FD (MSXML + 0x0000a9f9)
# 16 0x027ac886 in _MSXCreateInstance + 0x0000778A (MSXML + 0x0000a886)
# 17 0x027abd72 in _MSXCreateInstance + 0x00006C76 (MSXML + 0x00009d72)
# 18 0x027ab91c in _MSXCreateInstance + 0x00006820 (MSXML + 0x0000991c)
# 19 0x02a3cc4b in _MetroHrCreateSAXReader + 0x0000053D (MicrosoftOffice + 0x00033c4b)
# 20 0x02a54d32 in MetroRelatedPartParams::MetroRelatedPartParams(MetroPartType, MetroContentType) + 0x00000164 (MicrosoftOffice + 0x0004bd32)
# 21 0x000d99a3 in __mh_execute_header + 0x000859A3 (Microsoft Word + 0x000859a3)
# 22 0x000d94a0 in __mh_execute_header + 0x000854A0 (Microsoft Word + 0x000854a0)
# 23 0x000d4dab in __mh_execute_header + 0x00080DAB (Microsoft Word + 0x00080dab)
# 24 0x000d06be in __mh_execute_header + 0x0007C6BE (Microsoft Word + 0x0007c6be)
# 25 0x000ca0dd in __mh_execute_header + 0x000760DD (Microsoft Word + 0x000760dd)
# 26 0x000c9e4d in __mh_execute_header + 0x00075E4D (Microsoft Word + 0x00075e4d)
# 27 0x000c6ea9 in __mh_execute_header + 0x00072EA9 (Microsoft Word + 0x00072ea9)
# 28 0x000c5578 in __mh_execute_header + 0x00071578 (Microsoft Word + 0x00071578)
# 29 0x011cc0f8 in _wdGetApplicationObject + 0x007F4F38 (Microsoft Word + 0x011780f8)
# 30 0x00770f2c in _wdCommandDispatch + 0x001A4CAC (Microsoft Word + 0x0071cf2c)
# 31 0x008f447c in _wdCommandDispatch + 0x003281FC (Microsoft Word + 0x008a047c)
# 32 0x0229bf79 in _CEAEInstallAppleEventHandler + 0x0000093C (MicrosoftComponentPlugin + 0x00028f79)
# 33 0x93ebec0c in _InvokeEventHandlerUPP(OpaqueEventHandlerCallRef*, OpaqueEventRef*, void*, long (*)(OpaqueEventHandlerCallRef*, OpaqueEventRef*, void*)) + 0x00000024 (HIToolbox + 0x0018cc0c)
# 34 0x93d3a313 in __ZL23DispatchEventToHandlersP14EventTargetRecP14OpaqueEventRefP14HandlerCallRec + 0x00000642 (HIToolbox + 0x00008313)
# 35 0x93d39790 in __ZL30SendEventToEventTargetInternalP14OpaqueEventRefP20OpaqueEventTargetRefP14HandlerCallRec + 0x000001E2 (HIToolbox + 0x00007790)
# 36 0x93d4e571 in _SendEventToEventTarget + 0x0000004C (HIToolbox + 0x0001c571)
# 37 0x0229ba12 in _CEAEInstallAppleEventHandler + 0x000003D5 (MicrosoftComponentPlugin + 0x00028a12)
# 38 0x963f7045 in aeDispatchAppleEvent(AEDesc const*, AEDesc*, unsigned long, unsigned char*) + 0x000000CA (AE + 0x0001a045)
# 39 0x963f76ba in _aeResumeTheCurrentEvent + 0x000001CA (AE + 0x0001a6ba)
# 40 0x93dc50e5 in _AEResumeTheCurrentEvent + 0x0000003C (HIToolbox + 0x000930e5)
# 41 0x00186178 in __mh_execute_header + 0x00132178 (Microsoft Word + 0x00132178)
# 42 0x0007c41d in __mh_execute_header + 0x0002841D (Microsoft Word + 0x0002841d)
# 43 0x00056af5 in __mh_execute_header + 0x00002AF5 (Microsoft Word + 0x00002af5)
# 44 0x04d69dc5 in __WlmMain + 0x00000061 (WLMKernel + 0x00003dc5)
# 45 0x00056215 in __mh_execute_header + 0x00002215 (Microsoft Word + 0x00002215)
# 46 0x000561c6 in __mh_execute_header + 0x000021C6 (Microsoft Word + 0x000021c6)

X86 Thread State:
eax: 0x80030005 ebx: 0x0098dd91 ecx: 0x005fba00 edx:0x00000000
edi: 0xc00419d0 esi: 0xc0040d08 ebp: 0xc00411f8 esp:0xc0040ce0
ss: 0x00000023 eip: 0x0098de58 cs: 0x0000001b ds:0x00000023
es: 0x00000023 fs: 0x00000000 gs: 0x0000000f eflags:0x00010282


Thread 1:

# 1 0x90d8f90a in _kevent + 0x0000000A (libsystem_kernel.dylib + 0x0001990a)
# 2 0x94163853 in __dispatch_mgr_wakeup + 0x00000000 (libdispatch.dylib + 0x00001853)

X86 Thread State:
eax: 0x0000016b ebx: 0xac47fc00 ecx: 0xb00805dc edx:0x90d8f90a
edi: 0xb0080720 esi: 0x94164a4c ebp: 0xb0080738 esp:0xb00805dc
ss: 0x00000023 eip: 0x90d8f90a cs: 0x0000000b ds:0x00000023
es: 0x00000023 fs: 0x00000023 gs: 0x0000000f eflags:0x00000246


Thread 2:

# 1 0x90d8f02e in ___workq_kernreturn + 0x0000000A (libsystem_kernel.dylib + 0x0001902e)
# 2 0x91aa46fe in _start_wqthread + 0x0000001E (libsystem_c.dylib + 0x000606fe)

X86 Thread State:
eax: 0x00100170 ebx: 0xb0103000 ecx: 0xb0102f9c edx:0x90d8f02e
edi: 0x7b30a900 esi: 0x91aa29d8 ebp: 0xb0102fc8 esp:0xb0102f9c
ss: 0x00000023 eip: 0x90d8f02e cs: 0x0000000b ds:0x00000023
es: 0x00000023 fs: 0x00000023 gs: 0x0000000f eflags:0x00000282


Thread 3:

# 1 0x90d8f02e in ___workq_kernreturn + 0x0000000A (libsystem_kernel.dylib + 0x0001902e)
# 2 0x91aa46fe in _start_wqthread + 0x0000001E (libsystem_c.dylib + 0x000606fe)

X86 Thread State:
eax: 0x00100170 ebx: 0xb0185000 ecx: 0xb0184f9c edx:0x90d8f02e
edi: 0x7b30a980 esi: 0x91aa29d8 ebp: 0xb0184fc8 esp:0xb0184f9c
ss: 0x00000023 eip: 0x90d8f02e cs: 0x0000000b ds:0x00000023
es: 0x00000023 fs: 0x00000023 gs: 0x0000000f eflags:0x00000282


Thread 4:

# 1 0x90d8ebb2 in ___semwait_signal + 0x0000000A (libsystem_kernel.dylib + 0x00018bb2)
# 2 0x91a555d7 in _sleep$UNIX2003 + 0x0000003F (libsystem_c.dylib + 0x000115d7)
# 3 0x0278d992 in _MerpCreateSession + 0x00000B3F (merp + 0x00003992)
# 4 0x0278d05e in _MerpCreateSession + 0x0000020B (merp + 0x0000305e)
# 5 0x0278cfe9 in _MerpCreateSession + 0x00000196 (merp + 0x00002fe9)
# 6 0x0278e586 in _MerpCreateSession + 0x00001733 (merp + 0x00004586)
# 7 0x91aa0ed9 in __pthread_start + 0x0000014F (libsystem_c.dylib + 0x0005ced9)
# 8 0x91aa46de in _thread_start + 0x00000022 (libsystem_c.dylib + 0x000606de)

X86 Thread State:
eax: 0x0000014e ebx: 0x0278d57a ecx: 0xb0206a8c edx:0x90d8ebb2
edi: 0xb0206ae8 esi: 0x91a5570b ebp: 0xb0206ac8 esp:0xb0206a8c
ss: 0x00000023 eip: 0x90d8ebb2 cs: 0x0000000b ds:0x00000023
es: 0x00000023 fs: 0x00000023 gs: 0x0000000f eflags:0x00000246


Thread 5:

# 1 0x90d8ebb2 in ___semwait_signal + 0x0000000A (libsystem_kernel.dylib + 0x00018bb2)
# 2 0x93a1c02b in +[NSThread sleepForTimeInterval:] + 0x000000AA (Foundation + 0x000a002b)
# 3 0x0227f4b8 in _RegisterWindowForMouseMoveEvents + 0x000003F3 (MicrosoftComponentPlugin + 0x0000c4b8)
# 4 0x939dbe25 in -[NSThread main] + 0x0000002D (Foundation + 0x0005fe25)
# 5 0x939dbdd5 in ___NSThread__main__ + 0x0000062E (Foundation + 0x0005fdd5)
# 6 0x91aa0ed9 in __pthread_start + 0x0000014F (libsystem_c.dylib + 0x0005ced9)
# 7 0x91aa46de in _thread_start + 0x00000022 (libsystem_c.dylib + 0x000606de)

X86 Thread State:
eax: 0x0000014e ebx: 0x0227f458 ecx: 0xb028849c edx:0x90d8ebb2
edi: 0xb0288528 esi: 0x91a5570b ebp: 0xb02884d8 esp:0xb028849c
ss: 0x00000023 eip: 0x90d8ebb2 cs: 0x0000000b ds:0x00000023
es: 0x00000023 fs: 0x00000023 gs: 0x0000000f eflags:0x00000246


Loaded modules:

0: Microsoft Word (14.7.3.170325 Reg=en Loc=0x040c: /Applications/Microsoft Office 2011/Microsoft Word.app/Contents/MacOS/Microsoft Word
1: mbukernel (14.7.3.170325 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Microsoft Word.app/Contents/MacOS/../../../Office/mbukernel.framework/Versions/14/mbukernel
2: MicrosoftSetupUI (14.7.3.170325 Reg=en Loc=0x0000: /Applications/Microsoft Office 2011/Microsoft Word.app/Contents/MacOS/../../../Office/MicrosoftSetupUI.framework/Versions/14/MicrosoftSetupUI
3: MicrosoftComponentPlugin (14.7.3.170325 Reg=en Loc=0x0000: /Applications/Microsoft Office 2011/Microsoft Word.app/Contents/MacOS/../../../Office/MicrosoftComponentPlugin.framework/Versions/14/MicrosoftComponentPlugin
4: Netlib (14.7.3.170325 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Microsoft Word.app/Contents/MacOS/../../../Office/Netlib.framework/Versions/14/Netlib
5: MicrosoftOLE (14.7.3.170325 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Microsoft Word.app/Contents/MacOS/../../../Office/MicrosoftOLE.framework/Versions/14/MicrosoftOLE
6: MicrosoftOLEAutomation (14.7.3.170325 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Microsoft Word.app/Contents/MacOS/../../../Office/MicrosoftOLEAutomation.framework/Versions/14/MicrosoftOLEAutomation
7: merp (2.2.4.170325 Reg=en Loc=0x0000: /Applications/Microsoft Office 2011/Microsoft Word.app/Contents/MacOS/../../../Office/merp.framework/Versions/14/merp
8: MSXML (14.7.3.170325 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Microsoft Word.app/Contents/MacOS/../../../Office/MSXML.framework/Versions/14/MSXML
9: MicrosoftOffice (14.7.3.170325 Reg=en Loc=0x0000: /Applications/Microsoft Office 2011/Microsoft Word.app/Contents/MacOS/../../../Office/MicrosoftOffice.framework/Versions/14/MicrosoftOffice
10: OfficeArt (14.7.3.170325 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Microsoft Word.app/Contents/MacOS/../../../Office/OfficeArt.framework/Versions/14/OfficeArt
11: MicrosoftOleo (14.7.3.170325 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Microsoft Word.app/Contents/MacOS/../../../Office/MicrosoftOleo.framework/Versions/14/MicrosoftOleo
12: MicrosoftMathFont (14.7.3.170325 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Microsoft Word.app/Contents/MacOS/../../../Office/MicrosoftMathFont.framework/Versions/14/MicrosoftMathFont
13: MicrosoftChartPlugin (14.7.3.170325 Reg=en Loc=0x0000: /Applications/Microsoft Office 2011/Microsoft Word.app/Contents/MacOS/../../../Office/MicrosoftChartPlugin.framework/Versions/14/MicrosoftChartPlugin
14: MicrosoftPTLS (14.7.3.170325 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Microsoft Word.app/Contents/MacOS/../../../Office/MicrosoftPTLS.framework/Versions/14/MicrosoftPTLS
15: MsgrLibClient (8.0.0.170325 Reg=en Loc=0x0000: /Applications/Microsoft Office 2011/Microsoft Word.app/Contents/MacOS/../../../Office/MsgrLibClient.framework/Versions/14/MsgrLibClient
16: MBURibbon (14.7.3.170325 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Microsoft Word.app/Contents/MacOS/../../../Office/MBURibbon.framework/Versions/14/MBURibbon
17: MViewLib (14.7.3.170325 Reg=en Loc=0x0000: /Applications/Microsoft Office 2011/Microsoft Word.app/Contents/MacOS/../../../Office/MViewLib.framework/Versions/14/MViewLib
18: WLMUser (14.7.3.170325 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Microsoft Word.app/Contents/MacOS/../../../Office/WLMUser.framework/Versions/14/WLMUser
19: WLMGraphicsDevice (14.7.3.170325 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Microsoft Word.app/Contents/MacOS/../../../Office/WLMGraphicsDevice.framework/Versions/14/WLMGraphicsDevice
20: WLMKernel (14.7.3.170325 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Microsoft Word.app/Contents/MacOS/../../../Office/WLMKernel.framework/Versions/14/WLMKernel
21: Gfx (14.7.3.170325 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Microsoft Word.app/Contents/MacOS/../../../Office/Gfx.framework/Versions/14/Gfx
22: SmartArt (14.7.3.170325 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Microsoft Word.app/Contents/MacOS/../../../Office/SmartArt.framework/Versions/14/SmartArt
23: MicrosoftCloudServices (14.7.3.170325 Reg=en Loc=0x0000: /Applications/Microsoft Office 2011/Microsoft Word.app/Contents/MacOS/../../../Office/MicrosoftCloudServices.framework/Versions/14/MicrosoftCloudServices
24: mbustrings (14.7.3.170325 Reg=en Loc=0x0000: /Applications/Microsoft Office 2011/Microsoft Word.app/Contents/MacOS/../../../Office/mbustrings.framework/Versions/14/mbustrings
25: mbulocale (14.7.3.170325 Reg=en Loc=0x0000: /Applications/Microsoft Office 2011/Microsoft Word.app/Contents/MacOS/../../../Office/mbulocale.framework/Versions/14/mbulocale
26: wlmstrings (14.7.3.170325 Reg=en Loc=0x0000: /Applications/Microsoft Office 2011/Microsoft Word.app/Contents/MacOS/../../../Office/wlmstrings.framework/Versions/14/wlmstrings
27: CocoaUI (14.7.3.170325 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Microsoft Word.app/Contents/MacOS/../../../Office/CocoaUI.framework/Versions/14/CocoaUI
28: MicrosoftOfficeDRM (14.7.3.170325 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Microsoft Word.app/Contents/MacOS/../../../Office/MicrosoftOfficeDRM.framework/Versions/14/MicrosoftOfficeDRM
29: ThreadPool (14.7.3.170325 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Microsoft Word.app/Contents/MacOS/../../../Office/ThreadPool.framework/Versions/14/ThreadPool
30: MicrosoftMenuLibrary (14.7.3.170325 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Microsoft Word.app/Contents/MacOS/../../../Office/MicrosoftMenuLibrary.framework/Versions/14/MicrosoftMenuLibrary
31: StdUrlMoniker (14.7.3.170325 Reg=en Loc=0x0000: /Applications/Microsoft Office 2011/Microsoft Word.app/Contents/MacOS/../../../Office/StdUrlMoniker.framework/Versions/14/StdUrlMoniker
32: Uniscribe (14.7.3.170325 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Microsoft Word.app/Contents/MacOS/../../../Office/Uniscribe.framework/Versions/14/Uniscribe
33: mbuinstrument (14.7.3.170325 Reg=en Loc=0x0000: /Applications/Microsoft Office 2011/Microsoft Word.app/Contents/MacOS/../../../Office/mbuinstrument.framework/Versions/14/mbuinstrument
34: WinCrypto (14.7.3.170325 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Office/MicrosoftSetupUI.framework/Versions/14/../../../WinCrypto.framework/Versions/14/WinCrypto
35: mbupgx.dylib: /Applications/Microsoft Office 2011/Office/MicrosoftSetupUI.framework/Versions/14/../../Libraries/mbupgx.dylib
36: libcrypto.0.9.7.dylib: /usr/lib/libcrypto.0.9.7.dylib
37: molc (14.7.3.170325 Reg=en Loc=0x0000: /Applications/Microsoft Office 2011/Office/MicrosoftSetupUI.framework/Versions/14/../../../molc.framework/Versions/14/molc
38: mbunamedstrings (14.7.3.170325 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Office/CocoaUI.framework/Versions/14/../../../mbunamedstrings.framework/Versions/14/mbunamedstrings
39: CocoaTooltipParser (14.7.3.170325 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Office/CocoaUI.framework/Versions/14/../../../CocoaTooltipParser.framework/Versions/14/CocoaTooltipParser
40: DocEx (14.7.3.170325 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Office/MicrosoftOffice.framework/Versions/14/../../../DocEx.framework/Versions/14/DocEx
41: WinHttp (14.7.3.170325 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Office/MicrosoftOffice.framework/Versions/14/../../../WinHttp.framework/Versions/14/WinHttp
42: MicrosoftCredui (14.7.3.170325 Reg=en Loc=0x0000: /Applications/Microsoft Office 2011/Office/MicrosoftOffice.framework/Versions/14/../../../MicrosoftCredui.framework/Versions/14/MicrosoftCredui
43: MicrosoftDDCS (14.7.3.170325 Reg=en Loc=0x0000: /Applications/Microsoft Office 2011/Office/MicrosoftOffice.framework/Versions/14/../../../MicrosoftDDCS.framework/Versions/14/MicrosoftDDCS
44: WinAPIUI (14.7.3.170325 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Office/MicrosoftOffice.framework/Versions/14/../../../WinAPIUI.framework/Versions/14/WinAPIUI
45: MicrosoftCSI (14.7.3.170325 Reg=en Loc=0x0000: /Applications/Microsoft Office 2011/Office/MicrosoftOffice.framework/Versions/14/../../../MicrosoftCSI.framework/Versions/14/MicrosoftCSI
46: MetEx (14.7.3.170325 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Office/MicrosoftOffice.framework/Versions/14/../../../MetEx.framework/Versions/14/MetEx
47: MicrosoftFBA (14.7.3.170325 Reg=(null) Loc=0x0000: /Applications/Microsoft Office 2011/Office/MicrosoftOffice.framework/Versions/14/../../../MicrosoftFBA.framework/Versions/14/MicrosoftFBA
48: XPG (14.7.3.170325 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Office/DocEx.framework/Versions/14/../../../XPG.framework/Versions/14/XPG
49: MicrosoftFS (14.7.3.170325 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Office/MicrosoftCloudServices.framework/Versions/14/../../../MicrosoftFS.framework/Versions/14/MicrosoftFS
50: MicrosoftWlmFile (14.7.3.170325 Reg=en-US Loc=0x0000: /Applications/Microsoft Office 2011/Office/MicrosoftCSI.framework/Versions/14/../../../MicrosoftWlmFile.framework/Versions/14/MicrosoftWlmFile
51: MicrosoftWebServices (14.7.3.170325 Reg=en-US Loc=0x0000: /Applications/Microsoft Office 2011/Office/MicrosoftCSI.framework/Versions/14/../../../MicrosoftWebServices.framework/Versions/14/MicrosoftWebServices
52: Oimg (14.7.3.170325 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Office/OfficeArt.framework/Versions/14/../../../Oimg.framework/Versions/14/Oimg
53: ATSHI.dylib: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ATS.framework/Versions/A/Resources/ATSHI.dylib
54: libTraditionalChineseConverter.dylib: /System/Library/CoreServices/Encodings/libTraditionalChineseConverter.dylib
55: libSimplifiedChineseConverter.dylib: /System/Library/CoreServices/Encodings/libSimplifiedChineseConverter.dylib
56: vImage (5.1 Reg=English Loc=0x0000: /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vImage.framework/Versions/A/vImage
57: libGLImage.dylib: /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLImage.dylib
58: DirectoryService (146 Reg=English Loc=0x0000: /System/Library/Frameworks/DirectoryService.framework/Versions/A/DirectoryService
59: RemoteViewServices (44.2 Reg=English Loc=0x0000: /System/Library/PrivateFrameworks/RemoteViewServices.framework/Versions/A/RemoteViewServices
60: OpenGL (1.8.1 Reg=English Loc=0x0000: /System/Library/Frameworks/OpenGL.framework/Versions/A/OpenGL
61: ScalableUserInterface (1 Reg=English Loc=0x0000: /System/Library/Frameworks/QuartzCore.framework/Versions/A/Frameworks/ScalableUserInterface.framework/Versions/A/ScalableUserInterface
62: Security (55148.6 Reg=English Loc=0x0000: /System/Library/Frameworks/Security.framework/Versions/A/Security
63: SecurityInterface (55022.6 Reg=English Loc=0x0000: /System/Library/Frameworks/SecurityInterface.framework/Versions/A/SecurityInterface
64: Help (42 Reg=English Loc=0x0000: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Help.framework/Versions/A/Help
65: CommonPanels (94 Reg=English Loc=0x0000: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CommonPanels.framework/Versions/A/CommonPanels
66: PrintCore (366.3 Reg=English Loc=0x0000: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/PrintCore.framework/Versions/A/PrintCore
67: ImageCapture (7.1.0 Reg=English Loc=0x0000: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/ImageCapture.framework/Versions/A/ImageCapture
68: AddressBook (1091 Reg=English Loc=0x0000: /System/Library/Frameworks/AddressBook.framework/Versions/A/AddressBook
69: libdnsinfo.dylib: /usr/lib/system/libdnsinfo.dylib
70: libstdc++.6.dylib: /usr/lib/libstdc++.6.dylib
71: libsystem_kernel.dylib: /usr/lib/system/libsystem_kernel.dylib
72: libxslt.1.dylib: /usr/lib/libxslt.1.dylib
73: libJP2.dylib: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ImageIO.framework/Versions/A/Resources/libJP2.dylib
74: libcrypto.0.9.8.dylib: /usr/lib/libcrypto.0.9.8.dylib
75: libvMisc.dylib (vecLib 3.7 Reg=English Loc=0x0000: /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Versions/A/libvMisc.dylib
76: LangAnalysis (1.7.0 Reg=English Loc=0x0000: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/LangAnalysis.framework/Versions/A/LangAnalysis
77: PhoneNumbers (47 Reg=English Loc=0x0000: /System/Library/PrivateFrameworks/PhoneNumbers.framework/Versions/A/PhoneNumbers
78: libobjc.A.dylib: /usr/lib/libobjc.A.dylib
79: CommonAuth (2.0 Reg=English Loc=0x0000: /System/Library/PrivateFrameworks/CommonAuth.framework/Versions/A/CommonAuth
80: CoreUI (165.11 Reg=English Loc=0x0000: /System/Library/PrivateFrameworks/CoreUI.framework/Versions/A/CoreUI
81: Kerberos (1 Reg=English Loc=0x0000: /System/Library/Frameworks/Kerberos.framework/Versions/A/Kerberos
82: CoreSymbolication (73.2 Reg=English Loc=0x0000: /System/Library/PrivateFrameworks/CoreSymbolication.framework/Versions/A/CoreSymbolication
83: QD: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/QD.framework/Versions/A/QD
84: ISSupport (56 Reg=English Loc=0x0000: /System/Library/PrivateFrameworks/ISSupport.framework/Versions/A/ISSupport
85: libsystem_c.dylib: /usr/lib/system/libsystem_c.dylib
86: DictionaryServices (158.3 Reg=English Loc=0x0000: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/DictionaryServices.framework/Versions/A/DictionaryServices
87: Print (247.3 Reg=English Loc=0x0000: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Print.framework/Versions/A/Print
88: HTMLRendering (1.1.4 Reg=English Loc=0x0000: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HTMLRendering.framework/Versions/A/HTMLRendering
89: AppKit (1138.51 Reg=English Loc=0x0000: /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit
90: libDiagnosticMessagesClient.dylib: /usr/lib/libDiagnosticMessagesClient.dylib
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Operating System Information
Operating System: Mac OS X 10.7.5 (Build 11G63)
CPU: Intel Core Duo, Number: 2, Speed: 2147 MHz
gestaltPhysicalRAMSizeInMegabytes err = 0, result = 4096 MB
gestaltSystemVersion err = 0, result = 0x1075
Screen: 1280 x 800, depth = 32, ltbr = 0, 0, 800, 1280

Microsoft Application Information:
Error Reporting UUID: 0D7D282A-D592-4E49-BE70-4194165A0F1E
Time from launch: 0 hours, 0 minutes, 4 seconds
Total errors on this client: 49
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Aliboron Martin Messages postés 3487 Date d'inscription samedi 1 janvier 2011 Statut Contributeur Dernière intervention 21 novembre 2024 945 > natagata Messages postés 5 Date d'inscription mercredi 21 juin 2017 Statut Membre Dernière intervention 23 juin 2017
Modifié le 23 juin 2017 à 17:34
Il te faut continuer à chercher les différences entre la session "qui fonctionne" et la session habituelle. D'une part tu peux élargir la suppression des fichiers de préférences (ainsi que le document "Normal.dotm", d'ailleurs). D'autre part, vérifie s'il ne peut pas y avoir des installations d'extensions qui viendraient parasiter le fonctionnement (on a eu des cas avec le correcteur Antidote ou le générateur de PDF d'Adobe).

PS : merci de ne pas nous imposer des logs d'erreur en intégralité, ça perturbe la lecture et si quelqu'un a le talent et l'envie de les interpréter, tu pourras toujours les lui envoyer par message privé. ;)
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Utilisateur anonyme
23 juin 2017 à 18:35
Bonjour,


depuis la session qui pose problème, va dans le menu Aller du Finder en gardant la touche Alt enfoncée pour voir la ligne Bibliothèque.

Tu vas dans ta Bibliothèque
De ta Bibliothèque tu vas dans le dossier Preferences...

dans le dossier Preferences tu localises ces fichiers

com.microsoft.office.plist
com.microsoft.Word.plist


tu les mets à la corbeille et tu la vides

Puis tu remontes dans ta bibliothèque,
et là tu vas dans

Application Support / Microsoft / Office /Modèles utilisateur...
Ici tu trouves ce fichier

Normal.dotm

même traitement => corbeille => vider la corbeille.

Puis,

tu fais une réparation du système après démarrage depuis la partition de secours, en suivant cette procédure

https://www.commentcamarche.net/faq/36405-entretenir-et-reparer-mac-os-x-10-7-os-x-10-8-os-x-10-9-os-x-10-10-lion-mountain-lion-mavericks-et-yosemite#topedit

Ensuite tu testes...


0