Retrieve my master collection CS6 serial number
badna77
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badna77 Posted messages 33 Status Member -
badna77 Posted messages 33 Status Member -
Hello,
I would need your help if you don’t mind...
I’m looking for software like "belarc advisor" but for Mac.
I purchased a MacBook Pro a year ago with the Master Collection CS6 at quite a hefty price....
The person who sold it to me specified that he had uninstalled CS6 from his other computer and that it now belonged to me, and he even made a backup on the Mac.
He told me there was no product key...
The problem is that I just bought a brand new MacBook Pro Retina and intended to sell the old one, but to my surprise, I saw that it was asking for a product key at the time of installation.
You can imagine that the person is unreachable...
So I would like to find the key on the CS6 already installed on the old Mac.
I saw that Belarc Advisor retrieves keys for Windows, but despite my research, I found nothing similar for Mac.
Thank you for your help...
I would need your help if you don’t mind...
I’m looking for software like "belarc advisor" but for Mac.
I purchased a MacBook Pro a year ago with the Master Collection CS6 at quite a hefty price....
The person who sold it to me specified that he had uninstalled CS6 from his other computer and that it now belonged to me, and he even made a backup on the Mac.
He told me there was no product key...
The problem is that I just bought a brand new MacBook Pro Retina and intended to sell the old one, but to my surprise, I saw that it was asking for a product key at the time of installation.
You can imagine that the person is unreachable...
So I would like to find the key on the CS6 already installed on the old Mac.
I saw that Belarc Advisor retrieves keys for Windows, but despite my research, I found nothing similar for Mac.
Thank you for your help...
1 answer
In order for your installation to be legal, you should have carried out a license transfer:
https://helpx.adobe.com/fr/x-productkb/policy-pricing/transfer-product-license.html
At Adobe, there is a product key in addition to user registration and online activation.
https://helpx.adobe.com/fr/x-productkb/policy-pricing/transfer-product-license.html
At Adobe, there is a product key in addition to user registration and online activation.
it seemed strange to me that there was no product key but I was assured at the time of purchase that there wasn't one...
since the person is not responding to my emails I can't do anything on adobe because I assume I need their username and password which I unfortunately don't have.
that's why I wanted to find the key on my mac but I don't know where to look...
because in the end here I am with two macs and software that cost me a lot, that I can't even transfer to the other mac.
in any case thank you, that way I'll know for next time... it's disheartening how people have no restraint in taking advantage of others' ignorance