Bonjour, mon pc crash de plus en plus fréquemment en me donnant un écran bleu et le message "Votre ordinateur a rencontré un problème et doit redémarrer. Nous collectons simplement des informations relatives aux erreurs, puis nous allons redémarrer l'ordinateur"
J'ai deja essayé de réinstaller Windows de faire un "sfc /scannow, "Dism /Online /Cleanup-Image /RestoreHealth" et "chkdsk /f"
Pour sfc j'ai eu ce message :
La protection des ressources Windows à trouvé des fichiers endommagés mais n'a pas réussi à tous les réparer. Des détails sont inclus dans le journal CBS.Log windir\Logs\CBS\CBS.log
On Sun 12/02/2017 14:25:30 your computer crashed crash dump file: C:\WINDOWS\Minidump\021217-46203-01.dmp This was probably caused by the following module: dxgkrnl.sys (0xFFFFF80EBBFBBFC4) Bugcheck code: 0x50 (0xFFFFE700E77DEF6B, 0x2, 0xFFFFF80EBBFBBFC4, 0x1) Error: PAGE_FAULT_IN_NONPAGED_AREA file path: C:\WINDOWS\system32\drivers\dxgkrnl.sys product: Microsoft® Windows® Operating System company: Microsoft Corporation description: DirectX Graphics Kernel Bug check description: This indicates that invalid system memory has been referenced. This appears to be a typical software driver bug and is not likely to be caused by a hardware problem. The crash took place in a standard Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system that cannot be identified at this time.
On Sun 12/02/2017 14:25:30 your computer crashed crash dump file: C:\WINDOWS\memory.dmp This was probably caused by the following module: dxgkrnl.sys (dxgkrnl!DpiGetDxgAdapter+0x4074) Bugcheck code: 0x50 (0xFFFFE700E77DEF6B, 0x2, 0xFFFFF80EBBFBBFC4, 0x1) Error: PAGE_FAULT_IN_NONPAGED_AREA file path: C:\WINDOWS\system32\drivers\dxgkrnl.sys product: Microsoft® Windows® Operating System company: Microsoft Corporation description: DirectX Graphics Kernel Bug check description: This indicates that invalid system memory has been referenced. This appears to be a typical software driver bug and is not likely to be caused by a hardware problem. The crash took place in a standard Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system that cannot be identified at this time.
On Sun 12/02/2017 01:27:31 your computer crashed crash dump file: C:\WINDOWS\Minidump\021217-42687-01.dmp This was probably caused by the following module: win32kfull.sys (0xFFFF87949DA4BE3F) Bugcheck code: 0x50 (0xFFFFFFFFFFFFFFF8, 0x2, 0xFFFF87949DA4BE3F, 0x0) Error: PAGE_FAULT_IN_NONPAGED_AREA file path: C:\WINDOWS\system32\win32kfull.sys product: Microsoft® Windows® Operating System company: Microsoft Corporation description: Full/Desktop Win32k Kernel Driver Bug check description: This indicates that invalid system memory has been referenced. This appears to be a typical software driver bug and is not likely to be caused by a hardware problem. The crash took place in a standard Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system that cannot be identified at this time.
On Sat 11/02/2017 20:12:25 your computer crashed crash dump file: C:\WINDOWS\Minidump\021117-40843-01.dmp This was probably caused by the following module: ntoskrnl.exe (nt+0x14A6F0) Bugcheck code: 0xA (0xFFFFF5BFBBBD8587, 0x2, 0x0, 0xFFFFF8039BEB7919) Error: IRQL_NOT_LESS_OR_EQUAL file path: C:\WINDOWS\system32\ntoskrnl.exe product: Microsoft® Windows® Operating System company: Microsoft Corporation description: NT Kernel & System Bug check description: This indicates that Microsoft Windows or a kernel-mode driver accessed paged memory at DISPATCH_LEVEL or above. This appears to be a typical software driver bug and is not likely to be caused by a hardware problem. The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.
On Wed 08/02/2017 18:49:44 your computer crashed crash dump file: C:\WINDOWS\Minidump\020817-49250-01.dmp This was probably caused by the following module: ntoskrnl.exe (nt+0x14A6F0) Bugcheck code: 0xA (0xFFFF800FDF952120, 0x2, 0x0, 0xFFFFF803EF4ECF6A) Error: IRQL_NOT_LESS_OR_EQUAL file path: C:\WINDOWS\system32\ntoskrnl.exe product: Microsoft® Windows® Operating System company: Microsoft Corporation description: NT Kernel & System Bug check description: This indicates that Microsoft Windows or a kernel-mode driver accessed paged memory at DISPATCH_LEVEL or above. This appears to be a typical software driver bug and is not likely to be caused by a hardware problem. The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.
8 crash dumps have been found and analyzed. Only 5 are included in this report. A third party driver has been identified to be causing system crashes on your computer. It is strongly suggested that you check for updates for these drivers on their company websites. Click on the links below to search with Google for updates for these drivers:
nvlddmkm.sys (NVIDIA Windows Kernel Mode Driver, Version 378.49 , NVIDIA Corporation)
If no updates for these drivers are available, try searching with Google on the names of these drivers in combination with the errors that have been reported for these drivers. Include the brand and model name of your computer as well in the query. This often yields interesting results from discussions on the web by users who have been experiencing similar problems.
Read the topic general suggestions for troubleshooting system crashes for more information.
Note that it's not always possible to state with certainty whether a reported driver is responsible for crashing your system or that the root cause is in another module. Nonetheless it's suggested you look for updates for the products that these drivers belong to and regularly visit Windows update or enable automatic updates for Windows. In case a piece of malfunctioning hardware is causing trouble, a search with Google on the bug check errors together with the model name and brand of your computer may help you investigate this further.
Non je n'ai pas le cd, j'ai acheté une version digital que j'ai installé via l'iso. C'est Windows 10 professionnel.
J'ai deux disque dur, une ssd avec seulement Windows dessus (Et quelques logiciels qui s'installe tout seul comme Geforce Experience) et un disque dur classique avec mes logiciels, jeux, ...
J'ai déjà essayé de réinstaller windows sur mon ssd mais les crashs reviennent apres quelques semaines.
Je pense donc c'est un probleme de drivers mais j'ai verifier plusieurs fois sur plusieurs sites mais tout est à jour :/
Tu as conservé la clé d'activation ?
Si oui, télécharge Windows 10 à cette adresse (à partir d'un autre PC, tu vas pouvoir créer une clé USB bootable direct (prends une clé de 8 ou 16 Ga.. ils disent 4 Ga mais des fois ça ne passe pas.. là au moins tu auras un Windows 10 version originale.
https://www.microsoft.com/fr-fr/software-download/windows10
Aie.. là tu as peut être (sûrement) un composant défaillant dans le PC... il chauffe/à un problème et évidemment ça plante.. là, pas évident de trouver lequel cause ton soucis. je te sens mal sur ce coup là.. très mal!
J'ai deja testé ma ram avec memtest, fait des stress test sur mon processeur et carte graphique et je n'ai eu aucune erreur ou crash donc ca m’entonnerait que ce soit un problème de matériels
Pour ceux qui ont le même problème c'est juste un probleme avec GeForce Experience
Quelle carte graphique possèdes-tu ?
Si c'est une Nvidia, je te conseille de désinstaller tout ce qui est Nvidia, pilote graphique, PhysX, Nvidia GeForce Experience par Revo Uninstaller.
Ensuite, télécharge le pilote de ta carte graphique sur le site NVIDIA. Dans le programme d'installation NVIDIA, sélectionne "Installation personnalisée (Avancé)", coche "Pilote graphique" et "PhysX" (pour les jeux vidéo) et ne coche pas "NVIDIA GeForce Experience". Coche "Nouvelle installation" pour effectuer une installation propre après suppression de l’ancien profil. Je te suggère de ne pas réinstaller Nvidia GeForce Experience le cas échéant, source de bugs multiples.
J'ai deux disque dur, une ssd avec seulement Windows dessus (Et quelques logiciels qui s'installe tout seul comme Geforce Experience) et un disque dur classique avec mes logiciels, jeux, ...
J'ai déjà essayé de réinstaller windows sur mon ssd mais les crashs reviennent apres quelques semaines.
Je pense donc c'est un probleme de drivers mais j'ai verifier plusieurs fois sur plusieurs sites mais tout est à jour :/