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External sound card issue with LED TV screen

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darktraxx Posted messages 6 Status Membre -  
darktraxx Posted messages 6 Status Membre -
Hello,
I am on Windows 10 (64 bit), Intel(R) Core(TM) i5-6600 CPU @ 3.30GHz, Radeon (TM) RX 470 Graphics.
(I hope I have provided all the PC info for better assistance ^^)
So, I will explain my little issue, my PC screen broke down, so I took the opportunity to buy a new LED TV screen (I need a big screen for sound, it's easier for production), so I connected the screen to the computer via HDMI but the problem arises at this stage!!
Basically, my TV (Saba) took over the sound as the priority; let me explain, my external sound card Audiobox iTwo from PreSonus has disappeared from the devices, and in its place, the TV has taken over, but what I am interested in is having the external sound card take over... I reinstalled the driver for the sound card, but nothing changes... what to do? (I specify that the sound card was working perfectly before)
Thank you in advance for your responses.

6 réponses

Réponse 1 / 6
Judge_DT Posted messages 644 Registration date   Status Modérateur Last intervention   10 013
 
Hello,

On Windows 10: go to the bottom right on the volume icon -> right click ->
Playback devices -> right click -> Check both options, what do you have in the list?
~ Knowing how to listen is to possess, in addition to one's own, the minds of others... said Leonardo da Vinci.
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Réponse 2 / 6
darktraxx Posted messages 6 Status Membre
 
Hi, thanks for your quick response,
so I actually have 3 options on my list:
1: LED TV (AMD High Definition Audio Device)
2: Realtek Audio Output
3: Speaker (Hercules Console MK4)

but my external sound card has disappeared and yet I reinstalled the driver just in case the TV removed the sound card!
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Réponse 3 / 6
darktraxx Posted messages 6 Status Membre
 
ah désolé, je n'avais pas coché les 2 options : en plus de la liste et c'est là que ça devient étrange : j'ai 5 mêmes noms, digital display audio (amd high definition audio device) (not connected)
et 1 speaker (realtek high definition audio) (not connected)
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Judge_DT Posted messages 644 Registration date   Status Modérateur Last intervention   10 013
 
Strange.

What do the "5 same names" refer to?
What sound card do you have exactly? How is it connected?
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Réponse 4 / 6
darktraxx Posted messages 6 Status Membre
 
So my sound card is a Presonus Audiobox iTwo!!
But if I can't find a solution, I'll switch to VGA, but it's a shame I won't have an HDMI definition!!
What I don't understand is the fact that the TV removed the sound card from the control panel even though it's properly connected and powered on?!!
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Judge_DT Posted messages 644 Registration date   Status Modérateur Last intervention   10 013
 
It's strange that the TV doesn't support her.

You didn't tell me what the 5 names corresponded to, nor how your sound card was connected to the computer.
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Réponse 5 / 6
darktraxx Posted messages 6 Status Membre
 
Oh yes, sorry then: apparently when I go to properties of the 5 names it tells me that it's connected via HDMI so I suppose it's the TV (in connector information)...
then for the external sound card I'm using USB.
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Réponse 6 / 6
darktraxx Posted messages 6 Status Membre
 
So, a piece of advice: always check if the USB cable is properly connected, lol... while moving the tower to plug in the HDMI, I probably disconnected the USB cable just a little... I unplugged it and plugged it back in, and it works!!
Thanks to Judge for the advice :) and sorry again for my foolishness on this one ^^
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