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Startup issue with my HP ProLiant DL380 G6 server

Djamal -  
ryko1820 Posted messages 1633 Registration date   Status Member Last intervention   -
Hello,

My name is Dimitri, I am a computer scientist and I work in a higher education management institution.
This morning, after a power outage, my server turns on (green light) but neither the screen nor the keyboard is detected. This server hosts an application (Zimbra) that manages users on the network, and since this morning, no one has access.
I'm not very familiar with forums, so please excuse me if I'm not doing this correctly by posting my problem.
I need help, please.

I look forward to hearing from you,

Configuration: Windows 7 / Chrome 54.0.2840.99

3 answers

  1.
    ryko1820 Posted messages 1633 Registration date   Status Member Last intervention   310
     
    Hello,

    Are you the admin? Have you ever opened this type of machine, installed it?
    Generally, on a PC, when there’s no video or keyboard response, it seems like a bad sign and it's likely hardware that has failed...

    Fortunately, it’s a server and the causes of boot-blocking errors can be multiple and not necessarily fatal. I saw that some advised, for a similar problem on the same type of machine, to turn it off, unplug it, switch the power supplies, and turn it back on. (At least you don’t have to open it for that). It seems a bit light to me but, well, lacking better options... Is it out of warranty? Did anyone pay for the extension?

    Everything in there is redundant, precisely to avoid shutting the thing down and to be able to continue running in degraded mode. There are several video ports as well, try the others, but it probably crashes before the video initialization...

    I like these machines, I have several at home, unfortunately from older generations...

    - Make me a sandwich.
    - What? Make it yourself.
    - Sudo make me a sandwich.
    - Okay
    1
  2. Flachy Joe Posted messages 2303 Status Member 261
     
    Have you tried connecting to the iLO console?

    --
    ;-) Flachy Joe ;-)
    "Those who never make mistakes have no chance of growing!" Anonymous Graf
    0
    1. Djamal
       
      Non
      0
    2. Djamal
       
      When you talk about ILO, are you referring to the web console?
      0
    3. Djamal
       
      If that's the case, then yes, I have tried.
      0
  3. Flachy Joe Posted messages 2303 Status Member 261
     
    If the console is not accessible, it's a hardware issue since iLO operates directly on the network card firmware.
    Check the power supply.

    --
    ;-) Flachy Joe ;-)
    "Those who never mess up have no chance of growing!" Anonymous quote
    0