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Refund Request without Receipt

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DiamondArtZ Posted messages 50 Status Membre -  
kaumune Posted messages 22589 Registration date   Status Contributeur Last intervention   -
Hello,
I recently got a Siberia 200 from SteelSeries, and unfortunately, I pulled on the cable that allows me to adjust the volume or mute the microphone, and the wire came off, so my headset is completely dead. The headset is barely 1 month old; I bought it at PGW 2016. But I don't have a receipt for the refund.
What should I do?!!

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kaumune Posted messages 22589 Registration date   Status Contributeur Last intervention   5 156
 
Hi

Why would we refund you?

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jeanbi Posted messages 15399 Registration date   Status Contributeur Last intervention   2 383
 
Hello,
he thinks it's the equipment's fault, if we pull on the wire it shouldn't break, come on!!!
see you later
ps: topic to be closed
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DiamondArtZ Posted messages 50 Status Membre
 
Not refunding, rather exchanging ^^'
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kaumune Posted messages 22589 Registration date   Status Contributeur Last intervention   5 156
 
No need for a ticket, you just have to pay again.. :-)

There's no reason for us to exchange it for free either.. lol
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