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Ambilight issues

Rone -  
Support Philips Posted messages 2396 Status Member -
Hello,
Since yesterday, I have noticed that the Ambilight lights on my Philips smart TV are not turning on anymore, and I do not know the reason or reasons. I am asking for help please.
Thank you in advance

Configuration: Windows / Chrome 51.0.2704.103

2 answers

  1.
    Support Philips Posted messages 2396 Status Member 554
     
    Dear Customer,

    We are sorry to hear about your experience.

    In order to assist you, could you please provide us with the model number of your TV?

    Best regards,

    PP
    Philips France Advisor
    @PhilipsCare_FR
    0