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Thomson THT504 Decoder

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eauceane13 Posted messages 58 Status Member -  
Andy31200 Posted messages 26918 Registration date   Status Moderator Last intervention   -
Hello,
I just bought a Thomson tht504 decoder, I installed it but I have channels except for TF1, I can't change the channels using the remote control, I reset my television and I don’t know what to do anymore, it's impossible to reach Thomson's customer service.
Thank you for helping me.

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2 answers

  1.
    Andy31200 Posted messages 26918 Registration date   Status Moderator Last intervention   12 202
     
    Hello,
    Try unplugging the power adapter, wait for fifteen minutes, and then plug it back in.
    If that doesn't work and if you have access to the menu, do a reset (factory settings), but you will have to redo the entire setup.
    Section 7.4.2 factory settings in the manual page 18
    And if it's new => return it to the store

    I call a spade a spade *
    *in French in the text
    0