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Printer Epson WP-4525 series connection issue over Ethernet.

hermea Posted messages 3 Status Member -  
georges97 Posted messages 14555 Registration date   Status Contributor Last intervention   -
Hello everyone,
I’m really pleased to share my question on this forum in the hope of being helped by an Einstein of tinkering.
I have an issue with an Epson WP 4525 printer connected via Ethernet (switch) for the needs of a small business, and it started at power-on to spit out pages of symbols without being able to stop it. I no longer have the installation CD, but I think I managed to find the drivers at Epson. So uninstall and reinstall without success.
Thanks in advance for your help and especially for your patience with an old-timer who doesn’t master computer language very well.
Thanks, friends.

1 answer

Answer 1 / 1
georges97 Posted messages 14555 Registration date   Status Contributor Last intervention   2 911
 
Hello,

A few questions if you don’t mind:

1) What version of Windows do you have? e.g.: Windows 7 32-bit

2) Has the printer ever worked in this configuration?

3) Have you recently upgraded your system, for example moving from W7 to W8 or 10.

4) How did you install the driver, locally or over the network connection?

Looking forward to hearing from you. Best regards
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hermea Posted messages 3 Status Member
 
Hello Georges97 and thank you for the speed of your response.

1) Windows 7 without being able to say immediately whether it is 32 or 64
2) The printer has already worked in this configuration
3) Still on Windows 7
4) Network connection

Thank you for your help
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georges97 Posted messages 14555 Registration date   Status Contributor Last intervention   2 911
 
1) the accuracy was only valid if you had upgraded and therefore did not have the correct driver
4) the installation was done properly

You should check if the printer appears in the network devices but I assume you have done so.

From what I understand, it is not by performing a print test that you got this output, but on startup. You can leave the printer off for a little while before turning it back on (also remove the stack of paper, which should block the startup of the parasite print).

This probably means that the memory was still full of an old document, in the waiting area, which you can also check, in the printer properties I think (right-click).

If one or more files appear in the window, select them and request cancellation.

Looking forward to hearing from you
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hermea Posted messages 3 Status Member
 
All the manipulations you describe have already been done, and the problem is that I can't even reinstall because as soon as I connect the Ethernet cable it starts printing symbol pages. I have removed it from all computers where it is visible and nothing works.
Best regards.
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georges97 Posted messages 14555 Registration date   Status Contributor Last intervention   2 911
 
I therefore propose that you look in the manual, paper manual, or PDF for the reset mode (I assume there is one). In addition, there should be an error message on the printer screen.

I did not specify that I do not know your printer and have not yet encountered this type of incident. I have simply handled a few dozen and am trying to offer you some advice. Perhaps other subscribers will have more fruitful suggestions to propose.

But I remain at your disposal if you wish. Have a good evening.
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georges97 Posted messages 14555 Registration date   Status Contributor Last intervention   2 911
 
I did not find in the manual 'instructions allowing reset from the printer, but on p.183 it talks about resetting from the management software.
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