SFR Box Updates

titus -  
jeannets Posted messages 28397 Registration date   Status Contributor Last intervention   -
Hello,

Are there people like me who see their SFR box reset every time an update is made? It’s becoming frustrating and disrespectful to the customer.

Have you found a solution to avoid this "abuse on the part of SFR"?
Do other ISPs do the same?

Thank you for your replies.

3 answers

  1. jeannets Posted messages 28397 Registration date   Status Contributor Last intervention   Ambassadeur 6 603
     
    Hello,

    As for me, I haven't noticed anything like that on the two types of BOX, the NB4 and the NB6... I have many settings in there and they always stay in place...

    You're talking about the BOX and not the TV decoder, right?

    -- You can save the configuration of your BOX in a file and if you lose everything, restore it... it's a temporary solution...
    2
    1. titus
       
      Hi,

      Yes, I'm talking about the box.

      At my place, everything resets, and I find the box as if I had done a hardware reset.
      0