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Help my CD won't eject

bolide25 -  
letotof Posted messages 2149 Status Member -
Hello,
I am and I need to reprogram it, but I don't see how to do it in the manual... could you help me? I own an Alpine INE-W970BT and I wanted to insert a burned CD.
Everything works except that when I tried to eject it, it says that my car radio is not programmed for this function and it refuses to eject it...
When I go to the manual, it doesn't explain it...
Could you help me?
A

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2 answers

  1.
    docnono974 Posted messages 1189 Registration date   Status Member Last intervention   339
     
    Hello, there is a bug in your question. Please rephrase it.
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    1. bolide25
       
      Hello
      I bought a car 9 months ago.
      The previous owner had purchased an Alpine INE-W970BT, great with navigation and everything.
      But one day, when I tried to remove the CD, it tells me that this action is not possible and that I need to reprogram my radio.
      When I try to do that, it says that to reprogram the radio, the disc needs to be removed... the snake biting its own tail...
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    2. letotof Posted messages 2149 Status Member 482
       
      Normally, behind the panel, there is a small button to reset the car radio, which resets all the settings to zero.
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    3. letotof Posted messages 2149 Status Member 482
       
      What car do you have?
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  2. letotof Posted messages 2149 Status Member 482
     
    Hello

    it needs to be reset, you remove the faceplate and with a small screwdriver you press the little hollow button and the car radio will return to factory settings.
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    1. letotof Posted messages 2149 Status Member 482
       
      I didn't see what kind of double din car radio it was instead of often doing single din,

      1 Press the [Restore factory settings] button.
      2 After the confirmation message appears,
      press [OK].
      The confirmation screen will appear again.
      3 Press [OK].
      The system starts the reset process.

      But I don’t know if doing this operation will eject the DVD or the CD since the manual says on page 33 that you need to remove the CD or DVD before rebooting the system, which will restore the system to factory settings.
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      1. bolide25 > letotof Posted messages 2149 Status Member
         
        Hello Letotof.
        Thank you for the response.
        However, I had already done all that and unfortunately at the moment it tells me that the disk should no longer be in the car radio, mine is still there.
        I will try to remove the faceplate but I am always afraid of making more damage than good with the electronics.
        Do you know of a company that could help me? I bought the car six months ago and the radio is new.
        But I don't know the place of purchase.
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