Unable to enable location services
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beber67470 Posted messages 5123 Registration date Status Member Last intervention -
beber67470 Posted messages 5123 Registration date Status Member Last intervention -
Hello, good evening;
It has been a week now that it is impossible to enable location.
On "https://login.live.com/login.srf?wa=wsignin1.0&rpsnv=13&ct=1581137552&rver=7.0.6738.0&wp=SAPI&wreply=https%3A%2F%2Faccount.microsoft.com%2Fauth%2Fcomplete-signin%3Fru%3Dhttps%253A%252F%252Faccount.microsoft.com%252Fdevices&lc=1033&id=292666&lw=1&fl=easi2" my computer is dear to my girlfriend, while I am currently at home.
I have read several posts regarding this issue, but none have solved the problem. I have also read that the antivirus could be the cause of all this trouble (In one post I read that it was Avast, but I use Norton).
- In the notification bar, the "Location" feature is greyed out
- In Settings -> Privacy -> Location, when I click on "Change", nothing happens.
- In Settings -> Update and Security -> Find my device, when I click on change the settings window closes.
- When I want to allow Cortana to access location, nothing happens either; it stays on the same page.
I want to point out that it was working just a week ago! I must have made a wrong manipulation, but I couldn’t tell you which one as I never go into the PC settings; I only use it to go on Facebook, Skype and to play some games.
Thank you in advance for your future responses.
It has been a week now that it is impossible to enable location.
On "https://login.live.com/login.srf?wa=wsignin1.0&rpsnv=13&ct=1581137552&rver=7.0.6738.0&wp=SAPI&wreply=https%3A%2F%2Faccount.microsoft.com%2Fauth%2Fcomplete-signin%3Fru%3Dhttps%253A%252F%252Faccount.microsoft.com%252Fdevices&lc=1033&id=292666&lw=1&fl=easi2" my computer is dear to my girlfriend, while I am currently at home.
I have read several posts regarding this issue, but none have solved the problem. I have also read that the antivirus could be the cause of all this trouble (In one post I read that it was Avast, but I use Norton).
- In the notification bar, the "Location" feature is greyed out
- In Settings -> Privacy -> Location, when I click on "Change", nothing happens.
- In Settings -> Update and Security -> Find my device, when I click on change the settings window closes.
- When I want to allow Cortana to access location, nothing happens either; it stays on the same page.
I want to point out that it was working just a week ago! I must have made a wrong manipulation, but I couldn’t tell you which one as I never go into the PC settings; I only use it to go on Facebook, Skype and to play some games.
Thank you in advance for your future responses.
1 answer
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Hello
You are using Windows 10
Completely disable your Norton antivirus with a firewall or antivirus? (Free or licensed)? Once this task is completed, you need to restart your PC to activate Defender by default and update it.
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Computing is only a tool, like a paintbrush or a pencil.
Avoid these so-called free repair software, etc... they have no major utility. The best companions are DOS and PowerShell..
