"filter failed" epson mac
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Simwam24
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Simwam24 Posted messages 2 Status Member -
Simwam24 Posted messages 2 Status Member -
Hello,
I am using a MacBook Pro with OS X El Capitan 10.11.13.
Here is my problem:
My Epson Aculaser CX17NF printer displays an error message: "filter failed" and then a problem report appears: "sehk3ap has unexpectedly quit".
This happens whether I try to print via Wi-Fi or via USB. I have tried deleting my printer in System Preferences and reinstalling it, but nothing works.
Thank you for your help!
Configuration: Mac OS X (10.11.3) / Safari 9.0.3
I am using a MacBook Pro with OS X El Capitan 10.11.13.
Here is my problem:
My Epson Aculaser CX17NF printer displays an error message: "filter failed" and then a problem report appears: "sehk3ap has unexpectedly quit".
This happens whether I try to print via Wi-Fi or via USB. I have tried deleting my printer in System Preferences and reinstalling it, but nothing works.
Thank you for your help!
Configuration: Mac OS X (10.11.3) / Safari 9.0.3
2 answers
I found a discussion that suggests the current driver is incompatible with El Capitan, and that this will be resolved with the driver update:
https://discussions.apple.com/thread/7309939
Epson's response dated November 8, 2015
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Have a nice day :-) - Francis
Always indicate your exact system configuration and read the entire response given
https://discussions.apple.com/thread/7309939
Epson's response dated November 8, 2015
--
Have a nice day :-) - Francis
Always indicate your exact system configuration and read the entire response given
Thank you very much Francis! The driver update solved my problem. I hadn't connected the El Capitan update with the inability to print! A big THANK YOU!!