Depuis quelques jours, mon PC plante après avoir affiché le message suivant (ceci quand je navigue sur Google chrome):
chrome.exe - Application Error
The instruction at 0x0000000073958A2C referenced memory at 0x0000000073958A2C. The required data was not placed into memory because of an I/O error status of 0xc00000c0.
Cliquez sur OK pour terminer le programme.
Ensuite mon pc s'éteint et une page bleue apparaît.
Après avoir vu "chrome.exe", j'ai désinstallé Google chrome et j'ai lancé une analyse malwaresbyte. J'ai également changé d'antivirus (Avast au lieu de MS Essentiel).
J'étais sur internet explorer quand il s'est produit la même chose, j'ai eu le même message, avec un seul changement. Il était écrit "iexplorer.exe" au lieu de "chrome.exe".
Et cette fois, il était écrit autre chose sur la page bleue :
Je m'excuse car je n'y connais pas grand chose. Je ne sais même pas si ce problème peut être dû à un virus ou une mauvaise mise à jour...
J'ai installé Whocrashed et j'ai lancé une analyse.
Voilà l'analyse:
On Thu 17/12/2015 18:06:04 GMT your computer crashed
crash dump file: C:\Windows\Minidump\121715-13821-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x73C40)
Bugcheck code: 0xF4 (0x3, 0xFFFFFA800576F170, 0xFFFFFA800576F450, 0xFFFFF80002D976D0)
Error: CRITICAL_OBJECT_TERMINATION
file path: C:\Windows\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This indicates that a process or thread crucial to system operation has unexpectedly exited or been terminated.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem. This problem might be caused by a thermal issue.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.
On Thu 17/12/2015 18:06:04 GMT your computer crashed
crash dump file: C:\Windows\memory.dmp
This was probably caused by the following module: ntkrnlmp.exe (nt!KeBugCheckEx+0x0)
Bugcheck code: 0xF4 (0x3, 0xFFFFFA800576F170, 0xFFFFFA800576F450, 0xFFFFF80002D976D0)
Error: CRITICAL_OBJECT_TERMINATION
Bug check description: This indicates that a process or thread crucial to system operation has unexpectedly exited or been terminated.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem. This problem might be caused by a thermal issue.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.
On Tue 15/12/2015 22:13:16 GMT your computer crashed
crash dump file: C:\Windows\Minidump\121615-14726-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x73C40)
Bugcheck code: 0xF4 (0x3, 0xFFFFFA80056B8060, 0xFFFFFA80056B8340, 0xFFFFF80002D946D0)
Error: CRITICAL_OBJECT_TERMINATION
file path: C:\Windows\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This indicates that a process or thread crucial to system operation has unexpectedly exited or been terminated.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem. This problem might be caused by a thermal issue.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.
On Tue 15/12/2015 09:55:10 GMT your computer crashed
crash dump file: C:\Windows\Minidump\121515-14851-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x73C40)
Bugcheck code: 0xF4 (0x3, 0xFFFFFA80058E56F0, 0xFFFFFA80058E59D0, 0xFFFFF80002DE16D0)
Error: CRITICAL_OBJECT_TERMINATION
file path: C:\Windows\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This indicates that a process or thread crucial to system operation has unexpectedly exited or been terminated.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem. This problem might be caused by a thermal issue.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.
On Sat 05/12/2015 22:28:42 GMT your computer crashed
crash dump file: C:\Windows\Minidump\120515-13852-01.dmp
This was probably caused by the following module: ntfs.sys (Ntfs+0xF2748)
Bugcheck code: 0x7A (0xFFFFF6FC40009860, 0xFFFFFFFFC000000E, 0x56541860, 0xFFFFF8800130C748)
Error: KERNEL_DATA_INPAGE_ERROR
file path: C:\Windows\system32\drivers\ntfs.sys
product: Système d’exploitation Microsoft® Windows®
company: Microsoft Corporation
description: Pilote du système de fichiers NT
Bug check description: This bug check indicates that the requested page of kernel data from the paging file could not be read into memory.
The crash took place in a standard Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system that cannot be identified at this time.
J'ai changé de disque dur en octobre, il est tout neuf. J'ai d'ailleurs amené mon pc chez l'informaticien qui me l'a changé, au cas où ça pouvait être dû à ce changement.
Il a analysé mon disque dur et n'a détecté aucun problème. Mais bon ce crash date du 5 décembre, je ne m'en souviens même pas. Ceux que je décris sont dû aux modules ntoskrnl.exe et ntkrnlmp.exe.
J'ai souvent mon pc sur ma couette, donc il est possible qu'il surchauffe effectivement. Je vais faire plus attention à ça. Merci
Je relance mon sujet car mon pc a encore crashé. Et je ne crois pas que ça puisse être un problème de surchauffe étant donné que je venais à peine de l'allumer.
On Sun 20/12/2015 08:56:07 GMT your computer crashed
crash dump file: C:\Windows\memory.dmp
This was probably caused by the following module: ntkrnlmp.exe (nt!KeBugCheckEx+0x0)
Bugcheck code: 0xF4 (0x3, 0xFFFFFA8005BE7B10, 0xFFFFFA8005BE7DF0, 0xFFFFF80002DD06D0)
Error: CRITICAL_OBJECT_TERMINATION
Bug check description: This indicates that a process or thread crucial to system operation has unexpectedly exited or been terminated.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem. This problem might be caused by a thermal issue.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.
Comment vérifier quelles ont été les mises à jours faîtes le 15/12 ou juste avant (jour où mon ordi a planté la 1ère fois) ?
Vous n’avez pas trouvé la réponse que vous recherchez ?
Mais il est possible qu'il s'éteigne subitement tout seul.