Connect the network cable from the Freebox player

Marie -  
 Frezdesboas -
Hello,

Everything was working fine this morning, TV and internet
And tonight it's impossible to get the TV to work. The TV is stuck on this message: Plug in the network cable of the Freebox player
Internet, on the other hand, works perfectly!
What can I do??? Thanks!

Configuration: iPad / Safari 8.0

1 answer

  1. tyranausor Posted messages 3501 Registration date   Status Member Last intervention   2 060
     
    Hello, this problem comes solely from the TV box and does not affect the Internet connection. The TV box should no longer be connected with an RJ45 cable glued to the power cord. Two possible things: either it is poorly connected, so it needs to be unplugged and reconnected by pushing it in a bit more (but gently, it's fragile). Or it is defective and therefore needs to be replaced with another cable.
    143
    1. Sandra
       
      Thank you
      0
    2. Frezdesboas
       
      Thank you, so I will ask for another one. This problem occurs frequently for me.
      0