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Flashing phone

gilcat66 -  
baladur13 Posted messages 47318 Registration date   Status Moderator Last intervention   -
Hello,

Hello, my landline phone, which is a GIGASET C355 (3 handsets), is flashing. I have tried the troubleshooting steps I found on the forum but to no avail. Can you help me, please? Thank you!!

1 answer

  1.
    baladur13 Posted messages 47318 Registration date   Status Moderator Last intervention   14 386
     
    Hello
    Could you please clarify what is flashing? The screen, an icon, a message, a key (on the handset/base)?
    -- 
     It's very difficult to catch a black cat in a dark room.
     Especially when it's not there...
    4
    1. gilcat66 Posted messages 6 Status Member
       
      Hello, the Base 1 screen is flashing, that's all; the wires are properly connected, I haven't done anything for this to happen, what should I do?
      0
      1. baladur13 Posted messages 47318 Registration date   Status Moderator Last intervention   14 386 > gilcat66 Posted messages 6 Status Member
         
        The handset in question has lost contact with the base
        either the handset is too far from the base and it needs to be brought closer
        or it has been unregistered
        Therefore, it needs to be re-registered
        see the "Manual Registration" procedure on page 37 of the manual (40 of the pdf below)
        http://gse.gigaset.com/fileadmin/legacy-assets/A31008-M1632-N161-1-7719_body_NET.pdf
        0
    2. gilcat66 Posted messages 6 Status Member
       
      Thank you, I have tried several times to re-register the combinations, but the database is not responding, maybe it's down. Do you think I should change it?
      0
      1. baladur13 Posted messages 47318 Registration date   Status Moderator Last intervention   14 386 > gilcat66 Posted messages 6 Status Member
         
        Is the base well powered???
        Before retrying an association/re-registration
        Try
        • removing the batteries from the handset and putting them back
        • disconnecting the power supply from the base for about ten seconds and then reconnecting it...
        0