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The scanner doesn't recognize numbers.

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Lise -  
 lamaisonpara -
Hello,
I bought a barcode scanner but it only recognizes letters and not numbers. I have barcode codes of the type: D DOC 45
The strangest thing is that it worked once, but I feel like I haven’t changed anything.

Thank you for your help

Configuration: Windows 7 / Firefox 37.0

1 answer

  1.
    kodatrololo Posted messages 455 Registration date   Status Member Last intervention   131
     
    Hello,

    If your keyboard is set to AZERTY on your PC, try switching it to QWERTY and retry.
    If it's already in QWERTY, do the opposite and switch it to AZERTY.

    Test it and let us know if it works!

    Regards,
    0
    1. Lise
       
      So I found the solution by searching on another forum, I just had to have the Caps Lock key activated but thanks for the reply.
      0
    2. kodatrololo Posted messages 455 Registration date   Status Member Last intervention   131
       
      It's often something very simple like that indeed. For me, it was just that the showerhead was in QWERTY while my keyboard was not.

      Have a nice day :)
      0
      1. lamaisonpara > kodatrololo Posted messages 455 Registration date   Status Member Last intervention  
         

        I had the same problem with my Parapharmacy https://lamaisonpara.ma and I solved it with a technician

        0
    3. lamaisonpara
       

      I had the same problem with my Parapharmacy https://lamaisonpara.ma and I solved it with a technician.

      0