Black Screen - hp dv6 Pavilion the shift key blinks 3 times

papis6 Posted messages 52 Status Membre -  
EnObliO Posted messages 42 Status Membre -
Hello,

I have an HP dv6 Pavilion. I left my laptop on while I cleaned my room. For about thirty minutes. When I returned, the screen was off, the Wi-Fi light was on in orange, and another light next to the shift key was blinking three times.

First, I turned it off before removing everything that was connected to the computer: USB drive, wireless mouse, battery, and the power supply.

Then, I pressed the power button for 1 minute. After that, I plugged in the charger and turned it on. But I still have the same issue.

I went to the HP website. I saw that the three blinks indicated a memory error. I followed the instructions to remove and properly reseat the RAM.

But I still have these three blinks.

Has anyone ever faced a similar situation?

And most importantly, how can I fix it?

Configuration: Samsung Galaxy / Opera 30.0

1 réponse

TikTak92 Posted messages 3334 Status Membre 867
 
Hello,

Try doing the operation again but leave only one stick and test them one by one.
If you can, test with another stick.

My best friend is called Google. My worst enemy is called Apple.
If you're not happy, give yourself a thumbs up.
10
EnObliO Posted messages 42 Status Membre
 
Good evening,

This solution seems to be one of the best to implement

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