PC loading issue during gaming
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maxslayer44
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maxslayer44 Posted messages 2 Status Member -
maxslayer44 Posted messages 2 Status Member -
Hello,
For the past two days, I’ve noticed a problem with my laptop (Asus Vivobook S550CB-CJ182H): indeed, when I play a game that uses the graphics processor (Nvidia GT740M), the computer alternates between "charging" and "on battery" status.
When I play while plugged in without the battery, this causes the computer to shut down as soon as the GPU is stressed. I can currently play only when plugged in and with the battery connected to the laptop.
Besides being visually unpleasant (changing brightness every second and intermittent lag), I’m worried this might wear out the battery more than anything else, but I'm also afraid that a component might be defective.
Have you encountered similar cases?
Another piece of information, but I doubt that the problem comes from there: a part of the power supply has already broken (at the transformer directly leading to a socket as shown below), but only the plastic was affected and was repaired with strong glue. I also have the impression that there are contact issues between the transformer and the cable, as when it is nudged a bit, the charging stops.
I’m writing this message after a short gaming session (15 minutes on Remember Me). I unplugged the transformer to take the photo above, and it was burning hot; I don’t know if that’s the cause. (I know much more about programming than hardware, to be honest)
EDIT: I replaced the hard drive with an SSD, swapped the CD drive for a rack to install the old hard drive, and added 4GB of RAM. I’m not sure if this could have an impact in this regard, as I haven’t launched any games requiring the GPU since I put in the SSD and the rack.
Thank you in advance for your replies, and I wish you a good day/evening!
Maxime
For the past two days, I’ve noticed a problem with my laptop (Asus Vivobook S550CB-CJ182H): indeed, when I play a game that uses the graphics processor (Nvidia GT740M), the computer alternates between "charging" and "on battery" status.
When I play while plugged in without the battery, this causes the computer to shut down as soon as the GPU is stressed. I can currently play only when plugged in and with the battery connected to the laptop.
Besides being visually unpleasant (changing brightness every second and intermittent lag), I’m worried this might wear out the battery more than anything else, but I'm also afraid that a component might be defective.
Have you encountered similar cases?
Another piece of information, but I doubt that the problem comes from there: a part of the power supply has already broken (at the transformer directly leading to a socket as shown below), but only the plastic was affected and was repaired with strong glue. I also have the impression that there are contact issues between the transformer and the cable, as when it is nudged a bit, the charging stops.
I’m writing this message after a short gaming session (15 minutes on Remember Me). I unplugged the transformer to take the photo above, and it was burning hot; I don’t know if that’s the cause. (I know much more about programming than hardware, to be honest)
EDIT: I replaced the hard drive with an SSD, swapped the CD drive for a rack to install the old hard drive, and added 4GB of RAM. I’m not sure if this could have an impact in this regard, as I haven’t launched any games requiring the GPU since I put in the SSD and the rack.
Thank you in advance for your replies, and I wish you a good day/evening!
Maxime
2 answers
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Hi,
If it alternates between charging state and battery... It's probably the power source that's having trouble.
If it has already been damaged, it is likely causing issues, especially if it has been heating up much more since then.
The best option is to go to a local computer specialist, so they can test it with another power supply that is sufficient for your model, in order to confirm or rule out the power supply as the problem.
If it's not the power supply, it could be due to a power surge on the power pin... Or an underpowered supply for the computer (which I would find very surprising if it's the original one).
Best regards,
--
~ Please remember that without details about your issue, our help cannot succeed, as we are not clairvoyants, even if some believe so ;-) -
I was able to test with a friend's power supply, no problem with it! So I will change my PC's power supply.
Have a good day everyone!
