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Registration issue with the combine

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jp631 -  
baladur13 Posted messages 47327 Registration date   Status Moderator Last intervention   -
Hello,

I have a problem registering the handset?

Nothing works anymore, I no longer have a line....

Thank you for your help

Best regards

Configuration: Windows 7 / Chrome 43.0.2357.81

2 answers

  1.
    baladur13 Posted messages 47327 Registration date   Status Moderator Last intervention   14 390
     
    Have you put the base in pairing mode after starting the procedure on the handset?
    See the procedure on page 49 of the pdf below
    paragraph
    "ADVANCED SETTINGS / HANDSET MANAGEMENT"
    Register a new handset on a base
    https://assistance.orange.fr/telephone/telephone-fixe/selection-equipement-telephone-fixe

    -- 
     Very difficult to catch a black cat in a dark room.
     Especially when it's not there...
    6
    1. jp631
       
      yes
      but when the intercom is in registration mode and the base is in pairing, a long press on the rapidly blinking round button causes the message registration failed to display on the intercom
      0
      1. baladur13 Posted messages 47327 Registration date   Status Moderator Last intervention   14 390 > jp631
         
        How many handsets do you have??
        Try the custom registration...see page 51 of the pdf
        Otherwise, I suggest resetting the handset (page 50 of the pdf) before attempting to pair again, and if that isn't enough, a reset of the base (page 53 of the pdf)

        Be careful that resets will lose any stored information.
        0
      2. jp631 > baladur13 Posted messages 47327 Registration date   Status Moderator Last intervention  
         
        ok thank you
        problem solved by personal registration

        have a good evening
        thank you
        best regards
        0
      3. baladur13 Posted messages 47327 Registration date   Status Moderator Last intervention   14 390 > jp631
         
        Great..
        Happy for you
        0
  2. baladur13 Posted messages 47327 Registration date   Status Moderator Last intervention   14 390
     
    Hello
    In order to try to help you, we need one essential thing...
    What are the references (brand and model) of your phone

    -- 
     It's very difficult to catch a black cat in a dark room.
     Especially when it's not there...
    4
    1. jp631
       
      sorry

      sagem d35
      to be more precise, I no longer have control over the database, the handset.
      during registration, it gives me a registration failure
      thank you again for your help
      0