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Registration issue with the combine

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jp631 -  
baladur13 Posted messages 47545 Registration date   Status Modérateur Last intervention   -
Hello,

I have a problem registering the handset?

Nothing works anymore, I no longer have a line....

Thank you for your help

Best regards

Configuration: Windows 7 / Chrome 43.0.2357.81

2 réponses

Réponse 1 / 2
baladur13 Posted messages 47545 Registration date   Status Modérateur Last intervention   14 372
 
Have you put the base in pairing mode after starting the procedure on the handset?
See the procedure on page 49 of the pdf below
paragraph
"ADVANCED SETTINGS / HANDSET MANAGEMENT"
Register a new handset on a base
https://assistance.orange.fr/telephone/telephone-fixe/selection-equipement-telephone-fixe

-- 
 Very difficult to catch a black cat in a dark room.
 Especially when it's not there...
6
jp631
 
yes
but when the intercom is in registration mode and the base is in pairing, a long press on the rapidly blinking round button causes the message registration failed to display on the intercom
0
baladur13 Posted messages 47545 Registration date   Status Modérateur Last intervention   14 372 > jp631
 
How many handsets do you have??
Try the custom registration...see page 51 of the pdf
Otherwise, I suggest resetting the handset (page 50 of the pdf) before attempting to pair again, and if that isn't enough, a reset of the base (page 53 of the pdf)

Be careful that resets will lose any stored information.
0
jp631 > baladur13 Posted messages 47545 Registration date   Status Modérateur Last intervention  
 
ok thank you
problem solved by personal registration

have a good evening
thank you
best regards
0
baladur13 Posted messages 47545 Registration date   Status Modérateur Last intervention   14 372 > jp631
 
Great..
Happy for you
0
Réponse 2 / 2
baladur13 Posted messages 47545 Registration date   Status Modérateur Last intervention   14 372
 
Hello
In order to try to help you, we need one essential thing...
What are the references (brand and model) of your phone

-- 
 It's very difficult to catch a black cat in a dark room.
 Especially when it's not there...
4
jp631
 
sorry

sagem d35
to be more precise, I no longer have control over the database, the handset.
during registration, it gives me a registration failure
thank you again for your help
0