Unable to open Snapchat

RachelH64 Posted messages 34 Status Membre -  
 Carlito -
I am reposting this message as I have not received a response...
Good evening,
Well, for about two weeks now, even though everything was going fine until then, when I open the app, I don't even have time to access it before it closes and displays the error message "Snapchat has stopped."
I have uninstalled and reinstalled the app several times, cleared the cache, deleted the data... and nothing works. It's becoming a real nightmare since, on top of that, I still receive notifications when I get snaps, snaps that I can't see because the app won't open... I am on Android, and my phone is a recent Asus.
If someone could provide me with a solution, it would be a real relief to read it... Thank you in advance, and I'm sorry for this repeated message.

1 réponse

Lahoreh Posted messages 46 Status Membre 42
 
Hello, try resetting your phone, it might be the reason if there's really no solution to your huge problem.
It could also come from their end.
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RachelH64 Posted messages 34 Status Membre 3
 
Good evening,
Thank you for your reply
I did think about resetting my phone, but resetting everything is really very annoying for me...
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Latigid
 
UP please, I have exactly the same problem on OnePlus One running Lollipop...
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