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Your package delivery has been postponed due to inaccessible access.

sasa93240 Posted messages 4 Status Member -  
sasa93240 Posted messages 4 Status Member -
Hello, I made an order that I placed yesterday 08/05/15 at around 12 p.m. for 2 Samsung Galaxy Core Prime in silver on Rue du Commerce, and it says that my order has been shipped. Just for reference, the delivery time varies between 48 and 72 working hours for a tracked Colissimo. What does that mean? Given that I chose the 48-hour tracked Colissimo delivery, I would like to know if I will receive my order and when, because it should have taken place yesterday, and now on Colissimo, thanks to my tracking number, it says: "The delivery of your package has been postponed due to access issues." What does that mean, please? Because tomorrow it will be one week since I ordered my phones.

1 answer

  1. Anonymous user
     
    Hello

    Are you in a building with access codes?

    The wording of the delay is not part of the usual indications from Colissimo

    https://aide.laposte.fr/?c=46

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    1. sasa93240 Posted messages 4 Status Member
       
      Well no, I live in a house on a large open street that is very accessible, so I don't see why they postponed my delivery given that I was home all day.
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    2. Anonymous user
       
      Using your tracking number, you can leave a message on the Colissimo website or go to the Post Office tomorrow for any additional information.
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    3. sasa93240 Posted messages 4 Status Member
       
      The delivery of your package has been postponed due to impossible access.
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    4. Anonymous user
       
      I'm sorry I can't answer you because this is not a response that can be found in their FAQ.
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    5. sasa93240 Posted messages 4 Status Member
       
      okay thanks it's not a big deal
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