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Endless spinning blue circle

helfy2012 Posted messages 15 Status Member -  
lenico37 Posted messages 283 Registration date   Status Member Last intervention   -
Hello,
For some time now, my computer has been "lagging" a bit.....the pages are loading much more slowly. I often see a blue spinning circle next to the mouse or at the top of my screen, next to the website I want to visit.
If someone can help me......because it is becoming very frustrating. Thank you in advance.
P.S.;;; I'm not a big pro so please explain very simply.
I am on an Acer Aspire One 722
Internet Explorer 11.0
Windows 7 edition.....
P.S....a previous member responded to me and had me perform some actions but I am still lagging.

2 answers

  1.
    lenico37 Posted messages 283 Registration date   Status Member Last intervention   19
     
    Hello,

    Download the Rkill and AdwCleaner software. Run Rkill first and then AdwCleaner.

    Is there any improvement?
    0
  2. helfy2012 Posted messages 15 Status Member
     
    Here are the requested reports:
    1) Rkill:
    Rkill 2.7.0 by Lawrence Abrams (Grinler)
    https://www.bleepingcomputer.com/
    Copyright 2008-2015 BleepingComputer.com
    More Information about Rkill can be found at this link:
    https://www.bleepingcomputer.com/forums/t/308364/rkill-what-it-does-and-what-it-doesnt-a-brief-introduction-to-the-program/

    Program started at: 04/22/2015 05:03:13 PM in x64 mode.
    Windows Version: Windows 7 Home Premium Service Pack 1

    Checking for Windows services to stop:
    • No malware services found to stop.


    Checking for processes to terminate:
    • No malware processes found to kill.


    Checking Registry for malware related settings:
    • No issues found in the Registry.


    Resetting .EXE, .COM, & .BAT associations in the Windows Registry.

    Performing miscellaneous checks:
    • No issues found.


    Checking Windows Service Integrity:
    • No issues found.


    Searching for Missing Digital Signatures:
    • No issues found.


    Checking HOSTS File:
    • No issues found.


    Program finished at: 04/22/2015 05:05:59 PM
    Execution time: 0 hour(s), 2 minute(s), and 46 seconds(s)

    2) Adwcleaner
    # AdwCleaner v4.105 - Report created on 02/27/2015 at 05:46:44 PM
    # Updated on 12/08/2014 by Xplode
    # Database: 2015-02-18.3 [Live]
    # Operating System: Windows 7 Home Premium Service Pack 1 (64 bits)
    # Username: pepette - MAXENCE-PC
    # Executed from: C:\Users\pepette\Desktop\adwcleaner-4.105-en.exe
    # Option: Scanner
            • [ Services ] *****


    Service Present: supdate
    Service Present: WindowsMangerProtect
    Service Present: IHProtect Service
    Service Present: Update Browse Pax
    Service Present: Util Browse Pax
    Service Present: {97aac413-5ea0-4f6e-a044-c0672ad26b28}Gw64
            • [ Files / Folders ] *****


    Folder Present: C:\Program Files (x86)\Boxore
    Folder Present: C:\Program Files (x86)\Browse Pax
    Folder Present: C:\Program Files (x86)\DriverToolkit
    Folder Present: C:\Program Files (x86)\gmsd_fr_256
    Folder Present: C:\Program Files (x86)\GU Player
    Folder Present: C:\Program Files (x86)\Web Protect
    Folder Present: C:\Program Files (x86)\XTab
    Folder Present: C:\ProgramData\Babylon
    Folder Present: C:\ProgramData\BoxUpdChk
    Folder Present: C:\ProgramData\IHProtectUpDate
    Folder Present: C:\ProgramData\Microsoft\Windows\Start Menu\Programs\GAMESDESKTOP
    Folder Present: C:\ProgramData\WindowsMangerProtect
    Folder Present: C:\Users\Maxence\AppData\Roaming\Babylon
    Folder Present: C:\Users\Maxence\AppData\Roaming\BabylonToolbar
    Folder Present: C:\Users\Maxence\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\BitGuard
    Folder Present: C:\Users\pepette\AppData\Local\Doctor_PC
    Folder Present: C:\Users\pepette\AppData\Local\DriverToolkit
    Folder Present: C:\Users\pepette\AppData\Local\gmsd_fr_256
    Folder Present: C:\Users\pepette\AppData\Local\Search Extensions
    Folder Present: C:\Users\pepette\AppData\Local\Temp\Browse Pax
    Folder Present: C:\Users\pepette\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\GU Player
    Folder Present: C:\Users\pepette\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\VOPackage
    Folder Present: C:\Users\pepette\AppData\Roaming\mystartsearch
    Folder Present: C:\Users\pepette\AppData\Roaming\VOPackage
    Folder Present: C:\Windows\Installer\{F847B70A-FC29-4B82-872E-58F2CE9DEE09}
    File Present: C:\END
    File Present: C:\Users\pepette\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\OptimizerProInstaller.lnk
    File Present: C:\Users\pepette\AppData\Roaming\Mozilla\Firefox\Profiles\6qg1hzon.default\user.js
    File Present: C:\Windows\System32\drivers\{97aac413-5ea0-4f6e-a044-c0672ad26b28}Gw64.sys
    File Present: C:\Windows\System32\MyOSProtect64.dll
    File Present: C:\Windows\SysWOW64\MyOSProtect.dll
            • [ Scheduled Tasks ] *****


    Task Present: BitGuard
    Task Present: BoxSoftwareUpdate
    Task Present: LaunchSignup
    Task Present: RocketTab Update Task
    Task Present: RocketTab
    Task Present: SoftwareUpdateTaskMachineUA
    Task Present: DoctorPC_Popup
    Task Present: DoctorPC_Start
            • [ Shortcuts ] *****
            • [ Registry ] *****


    Key Present: HKCU\Software\APN PIP
    Key Present: HKCU\Software\Boxore
    Key Present: HKCU\Software\Browse Pax
    Key Present: HKCU\Software\Browse Pax
    Key Present: HKCU\Software\DriverToolkit
    Key Present: HKCU\Software\HomeTab
    Key Present: HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{0633EE93-D776-472f-A0FF-E1416B8B2E3A}
    Key Present: HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{2023ECEC-E06A-4372-A1C7-0B49F9E0FFF0}
    Key Present: HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{33BB0A4E-99AF-4226-BDF6-49120163DE86}
    Key Present: HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{632F07F3-19A1-4d16-A23F-E6CE9486BAB5}
    Key Present: HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{E733165D-CBCF-4FDA-883E-ADEF965B476C}
    Key Present: HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{3593C8B9-8E18-4B4B-B7D3-CB8BEB1AA42C}
    Key Present: HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{8DCB7100-DF86-4384-8842-8FA844297B3F}
    Key Present: HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{D2CE3E00-F94A-4740-988E-03DC2F38C34F}
    Key Present: HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{f835bcaa-484e-44d7-a31c-d3ae6f7de5b5}
    Key Present: HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{3593C8B9-8E18-4B4B-B7D3-CB8BEB1AA42C}
    Key Present: HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{8DCB7100-DF86-4384-8842-8FA844297B3F}
    Key Present: HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{8F0B76E1-4E46-427B-B55B-B90593468AC6}
    Key Present: HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{D2CE3E00-F94A-4740-988E-03DC2F38C34F}
    Key Present: HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{f835bcaa-484e-44d7-a31c-d3ae6f7de5b5}
    Key Present: HKCU\Software\Microsoft\Windows\CurrentVersion\Uninstall\IMBoosterARP
    Key Present: HKCU\Software\Microsoft\Windows\CurrentVersion\Uninstall\IminentToolbar
    Key Present: HKCU\Software\Microsoft\Windows\CurrentVersion\Uninstall\RocketTab
    Key Present: HKCU\Software\Microsoft\Windows\CurrentVersion\Uninstall\SearchProtect
    Key Present: HKCU\Software\Microsoft\Windows\CurrentVersion\Uninstall\Vosteran.com
    Key Present: HKCU\Software\Microsoft\Windows\CurrentVersion\Uninstall\WajIntEnhance
    Key Present: HKCU\Software\Myfree Codec
    Key Present: HKCU\Software\simplytech
    Key Present: HKCU\Software\Tutorials
    Key Present: HKCU\Software\TutoTag
    Key Present: HKCU\Software\WajIntEnhance
    Key Present: HKCU\Software\WebProtect
    Key Present: [x64] HKCU\Software\APN PIP
    Key Present: [x64] HKCU\Software\Boxore
    Key Present: [x64] HKCU\Software\Browse Pax
    Key Present: [x64] HKCU\Software\Browse Pax
    Key Present: [x64] HKCU\Software\DriverToolkit
    Key Present: [x64] HKCU\Software\HomeTab
    Key Present: [x64] HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{0633EE93-D776-472f-A0FF-E1416B8B2E3A}
    Key Present: [x64] HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{2023ECEC-E06A-4372-A1C7-0B49F9E0FFF0}
    Key Present: [x64] HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{33BB0A4E-99AF-4226-BDF6-49120163DE86}
    Key Present: [x64] HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{632F07F3-19A1-4d16-A23F-E6CE9486BAB5}
    Key Present: [x64] HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{E733165D-CBCF-4FDA-883E-ADEF965B476C}
    Key Present: [x64] HKCU\Software\Microsoft\Windows\CurrentVersion\Installer\UpgradeCodes\1C875DDE39636004CA8CDAEC335B4160
    Key Present: [x64] HKCU\Software\Microsoft\Windows\CurrentVersion\Installer\UpgradeCodes\BA086F2D38A8E1A47912955A68B3AD24
    Key Present: [x64] HKCU\Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\0124B064795BB484FA494FC7CF204C0C
    Key Present: [x64] HKCU\Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\01F8E7504D2D2644AB1185234D2AD5AC
    Key Present: [x64] HKCU\Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\04CDEDFDD6EF25443B78A49D1FE5B4F2
    Key Present: [x64] HKCU\Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\058911EBC07BAAE42B102E3F4B0D070D
    Key Present: [x64] HKCU\Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\05CE306CC244D284D8D8090E404CD7D3
    Key Present: [x64] HKCU\Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\089527E77AD22E345B0066D226E44F46
    Key Present: [x64] HKCU\Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\0BD0B15D6F0C2BF428B339B2D2D732C9
    Key Present: [x64] HKCU\Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\0C1AAA506D92B2D44BD6FEF6CDFB71E1
    Key Present: [x64] HKCU\Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\0CAEC9AFF1716FF4DBACEED82F88C702
    Key Present: [x64] HKCU\Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\0DD4444CBC682774C8E573CC73C5BC46
    Key Present: [x64] HKCU\Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\0F68250201451D64EA71E91BA19832DC
    Key Present: [x64] HKCU\Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\126FFC99A0F214F41AE2D6C7A0FC09BF
    Key Present: [x64] HKCU\Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\12F72EF2521177A4BB467FF35A881382
    Key Present: [x64] HKCU\Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\14873772FE3926F4195C9280D52D3486
    Key Present: [x64] HKCU\Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\14CF11D787D40BF458A3B5CB123733CE
    Key Present: [x64] HKCU\Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\163A5460E4FB18343B4C0B781B27E813
    Key Present: [x64] HKCU\Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\1705977FCB2F22F4D8A9AB847C3FB9CE
    Key Present: [x64] HKCU\Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\19F133B6A0BA9B14493CE47703DF4CF3
    Key Present: [x64] HKCU\Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\1C735C7A54F53574CA5AEA93D0D1F01E
    Key Present: [x64] HKCU\Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\1CE2260B068265A488410CA171D93778
    Key Present: [x64] HKCU\Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\1DF1DD2609A2135479C19D72E41B64AA
    Key Present: [x64] HKCU\Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\1F72D9058D0863E4F8EB9FE6E980C385
    Key Present: [x64] HKCU\Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\2217D47FAFB0AC547820199B3A026CFB
    Key Present: [x64] HKCU\Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\22C5FD2815F5C7C4DB5F34F504BF9D96
    Key Present: [x64] HKCU\Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\26CF57FC035624845B9005289DFA1448
    Key Present: [x64] HKCU\Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\2719056FB4CDD294887140382819FFF7
    Key Present: [x64] HKCU\Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\2956CB28F45AAF746998774B3C9FF012
    Key Present: [x64] HKCU\Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\2AD5E582EBA9ED54989A134D9250922B
    Key Present: [x64] HKCU\Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\2BB672F8D2CA64146B6688371E75C986
    Key Present: [x64] HKCU\Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\2EA450B923F9C4D4BBEB203648FBFFDC
    Key Present: [x64] HKCU\Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\2ECA942EFDBD22B4EBB7FE3AB9EDDBDD
    Key Present: [x64] HKCU\Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\2F055C41FDCA50A43BE42A96D243AD47
    Key Present: [x64] HKCU\Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\2F4EE319A22490145BC4AEBC53B616CA
    Key Present: [x64] HKCU\Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\31E430E345D85D54CA33BC88AEFDB9D8
    Key Present: [x64] HKCU\Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\358096DA35E67B5479C2E880DF0C10C1
    Key Present: [x64] HKCU\Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\37345F678B330594E9E4AC16908F78CF
    Key Present: [x64] HKCU\Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\38641BF101151094F86DD62B534BDEC4
    Key Present: [x64] HKCU\Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\38762340C83E6764B87807B67154F5A4
    Key Present: [x64] HKCU\Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\3984BAF27BDA0DC4D8AED19FCB64BD7D
    Key Present: [x64] HKCU\Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\3D82200490995CE42AB754DCD90AC44D
    Key Present: [x64] HKCU\Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\3E9F0E4315A35D741873885200C6A454
    Key Present: [x64] HKCU\Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\3F261C3E5AD56E54598E24B106813C7E
    Key Present: [x64] HKCU\Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\40D753328E77EE842A82631EED62CEC5
    Key Present: [x64] HKCU\Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\40FDEFB25883CF140B9B5F89CB7E2871
    Key Present: [x64] HKCU\Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\412179CD2126BB34CAE51691856A3D68
    Key Present: [x64] HKCU\Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\43218F63264345445A73071C174FEEE8
    Key Present: [x64] HKCU\Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\439E8A02B7736CA488EECE28D7EE961A
    Key Present: [x64] HKCU\Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\456D8CED0106E1649AE5CBD8082AC705
    Key Present: [x64] HKCU\Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\459277E8A0EE8894F9D7F807DF90506A
    Key Present: [x64] HKCU\Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\463372A470C576443AE8802B1AC61D89
    Key Present: [x64] HKCU\Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\48F13E425ECD5F243A8A82AA2B65336D
    Key Present: [x64] HKCU\Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\4B2468513CA2D6943A1A233CD3F88CE7
    Key Present: [x64] HKCU\Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\4B6F3AD0EE690D2478C7D0528AADF8C4
    Key Present: [x64] HKCU\Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\4BB9D431259E08A499469636383B9935
    Key Present: [x64] HKCU\Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\4D3B0714BC82B2340AB18C031262573D
    Key Present: [x64] HKCU\Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\4D5809867D6C1D14180511D3AAD03F79
    Key Present: [x64] HKCU\Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\4DB13DED48DC4494C90DE800D31B086C
    Key Present: [x64] HKCU\Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\52C608FC2A61CCE479768A9719CABF7B
    Key Present: [x64] HKCU\Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\56861F0CE995D0E45835F5D31E105D54
    Key Present: [x64] HKCU\Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\58E44D082625757499995F9516313A9C
    Key Present: [x64] HKCU\Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\5A52F724764B00747A637F14FBBBB830
    Key Present: [x64] HKCU\Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\5B19839CB98BB914BA43E863BBE11B4E
    Key Present: [x64] HKCU\Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\613DCE6E373581A40B6C88D4F7C09096
    Key Present: [x64] HKCU\Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\6292C097F9759424BAFA3E32CD3DD562
    Key Present: [x64] HKCU\Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\62C171206461ED34885A4AE095F4A7AC
    Key Present:
    0
    1. lenico37 Posted messages 283 Registration date   Status Member Last intervention   19
       
      Indeed, it is full of malware! In Adwcleaner, you just need to eliminate them. If the PC is still not up to par, there are other possible tools.
      0