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Snapchat sound issue

Floriane -  
 jacques_isere -
Hello,
I have an iPhone 6, my volume is all the way up and the microphone is also activated, but I have no sound when I receive or make a video. What should I do??
Thank you.

1 answer

  1.
    MechiSims Posted messages 20 Status Member 47
     
    It's indeed strange! I can suggest an answer, but I'm not sure if it will work!!
    Go to settings --> Snapchat (it's down there, where Twitter, Facebook, etc. are...) --> and there you can adjust the sound (but I'm not sure if it's there)

    IF IT'S NOT THERE

    Go to Notification Center and then Snapchat (it should definitely be there!) and adjust the notifications.

    Otherwise, I don't know

    I hope I managed to help you anyway!
    45
    1. Floriane
       
      I found it, thank you.
      -1
    2. Floriane
       
      The button on the side had to be in ringtone mode.
      2
      1. MechiSims Posted messages 20 Status Member 47 > Floriane
         
        Oh okay!
        0
    3. jacques_isere
       
      Great, you actually need to go to settings => snapchat => microphone and enable it!

      Thank you
      1