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All the lights on my DX5000 are flashing.

sky0518 Posted messages 4 Status Member -  
jeannets Posted messages 28406 Registration date   Status Contributor Last intervention   -
Hello,
My Epson Stylus DX5000 printer is not working anymore. I can't print from my computer via the USB cable, so I tried using the SD card from my camera and all the lights started flashing.
However, I'm sure nothing is blocking the device.
Can you please help me?
Thank you in advance

Configuration: iPhone / Chrome 40.0.2214.109

2 answers

  1.
    jeannets Posted messages 28406 Registration date   Status Contributor Last intervention   Ambassadeur 6 604
     
    Hello,

    Can you make a photocopy..? from the printer buttons..?
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    1. sky0518 Posted messages 4 Status Member
       
      Yes, the photocopier and the scanner are working well!
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  2. jeannets Posted messages 28406 Registration date   Status Contributor Last intervention   Ambassadeur 6 604
     
    Hi,

    Depending on the camera (which is not a phone..??), the formats may not be compatible, and you've made a mess in the system..

    First, you should unplug the devices, I mean remove the power plug, not just the button... for two minutes and then turn them back on...
    Try printing a letter from your computer... before moving on to the photos... and if the letter works fine, then you can proceed to the photo..
    and we'll see after..
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