Erreur écran bleu

vava67 Messages postés 34 Date d'inscription   Statut Membre Dernière intervention   -  
vava67 Messages postés 34 Date d'inscription   Statut Membre Dernière intervention   -
Bonjour,

J'ai une erreur BlueScreen qui se répète (non sans arrêt) mais de façon récurrente. Et je crois savoir que ces erreurs ne nécessitent pas toutes la réinstallation de Windows ou le reformatage du PC. Ci joint le rapport obtenu après analyse de whocrashed :

Merci d'avance pour vos recommandations !!

Crash Dump Analysis
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Crash dump directory: C:\Windows\Minidump

Crash dumps are enabled on your computer.

On Tue 27/01/2015 14:40:48 GMT your computer crashed
crash dump file: C:\Windows\memory.dmp
This was probably caused by the following module: atikmpag.sys (0xFFFFF8800552BB78)
Bugcheck code: 0x116 (0xFFFFFA800C112010, 0xFFFFF8800552BB78, 0x0, 0x2)
Error: VIDEO_TDR_ERROR
file path: C:\Windows\system32\drivers\atikmpag.sys
product: AMD driver
company: Advanced Micro Devices, Inc.
description: AMD multi-vendor Miniport Driver
Bug check description: This indicates that an attempt to reset the display driver and recover from a timeout failed.
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: atikmpag.sys (AMD multi-vendor Miniport Driver, Advanced Micro Devices, Inc.).
Google query: Advanced Micro Devices, Inc. VIDEO_TDR_ERROR





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Conclusion
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One crash dump has been found and analyzed. A third party driver has been identified to be causing system crashes on your computer. It is strongly suggested that you check for updates for these drivers on their company websites. Click on the links below to search with Google for updates for these drivers:

atikmpag.sys (AMD multi-vendor Miniport Driver, Advanced Micro Devices, Inc.)

If no updates for these drivers are available, try searching with Google on the names of these drivers in combination the errors that have been reported for these drivers and include the brand and model name of your computer as well in the query. This often yields interesting results from discussions from users who have been experiencing similar problems.


Read the topic general suggestions for troubleshooting system crashes for more information.

Note that it's not always possible to state with certainty whether a reported driver is responsible for crashing your system or that the root cause is in another module. Nonetheless it's suggested you look for updates for the products that these drivers belong to and regularly visit Windows update or enable automatic updates for Windows. In case a piece of malfunctioning hardware is causing trouble, a search with Google on the bug check errors together with the model name and brand of your computer may help you investigate this further.



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2 réponses

Flyt Messages postés 35 Date d'inscription   Statut Membre Dernière intervention   2
 
Salut =)
Les drivers de la carte graphiques sont à jours?
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vava67 Messages postés 34 Date d'inscription   Statut Membre Dernière intervention   2
 
Je n'en ai aucune idée pour être honnête ! Manuellement en tout cas je ne me rappelle pas l'avoir fait !
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vava67 Messages postés 34 Date d'inscription   Statut Membre Dernière intervention   2
 
Ça a évolué et maintenant c'est un freeze que me fait l'ordi
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