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C.woopic.com

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Lisa -  
Malekal_morte- Posted messages 178136 Registration date   Status Moderator, Security Contributor Last intervention   -
Hello,

My computer is slow to start up and I've noticed that when I launch Google, "c.woopic.com" appears. As I've read on many sites, that's what slows down my computer.

How can I remove it?
I’ve removed the Orange tools and Orange Update.
I ran Malwarebytes and CCleaner, and this software is still there. I read that it’s a spyware from Orange! Is that true? Can we get rid of this thing?
Thank you for your help.

Configuration: Windows 7 / Chrome 40.0.2214.91

5 answers

  1.
    Malekal_morte- Posted messages 178136 Registration date   Status Moderator, Security Contributor Last intervention   24 712
     
    Hello,

    You have installed adware and potentially unwanted programs on your PC that open advertisements and slow down the computer and web browsers.
    Here is the procedure to follow to remove them:

    Start with this:

    Follow the AdwCleaner tutorial https://www.malekal.com/adwcleaner-supprimer-virus-adwares-pup/?t=33839&start= (by Xplode)
    Download it to your desktop or downloads folder.
    Run AdwCleaner, click on [Scan].
    The scan may take several minutes, please be patient.
    Once the scan is complete, do not uncheck anything, click on [Clean]

    Once the cleaning is finished, a report will open. Copy/paste the content of the report into your next reply using copy/paste.
    If it doesn't work, use the site http://pjjoint.malekal.com to host the report, provide the link to the report in a new message.

    Note: The report is also saved under C:\AdwCleaner[S1].txt

    then:

    Follow this FRST tutorial: https://www.malekal.com/tutoriel-farbar-recovery-scan-tool-frst/
    Download and run the FRST scan, this will generate three FRST reports:
    * FRST.txt
    * Shortcut.txt
    * Additional.txt

    Send as explained, these three reports to the site http://pjjoint.malekal.com and provide the three pjjoint links of these reports so they can be accessed.

    --
    Like the angel you are, you laugh creating a lightness in my chest,
    Your eyes they penetrate me,
    (Your answer's always 'maybe')
    That's when I got up and left
    0
    1. Lisa
       
      Hello to you,

      here is the link to adwcleaner: http://pjjoint.malekal.com/files.php?id=20150127_o5j15l11w12u12

      and the three links:
      http://pjjoint.malekal.com/files.php?id=20150127_m14c12g8v8p7
      http://pjjoint.malekal.com/files.php?id=20150127_c8q1012b8k10
      http://pjjoint.malekal.com/files.php?id=20150127_15t5q11x5y14

      I hope I did what you asked me correctly. In any case, thank you for helping me.
      Lisa
      0
  2. Malekal_morte- Posted messages 178136 Registration date   Status Moderator, Security Contributor Last intervention   24 712
     
    nothing at all =)

    reconfigure Google Chrome: https://www.malekal.com/reparer-google-chrome/?t=35837&start=

    --
    Like the angel you are, you laugh creating a lightness in my chest,
    Your eyes they penetrate me,
    (Your answer's always 'maybe')
    That's when I got up and left
    0
  3. Lisa
     
    Sorry, but what does that mean? You can't check the links where there are no parasites programs on my PC.
    Thank you for your help.
    Lisa
    0
    1. Malekal_morte- Posted messages 178136 Registration date   Status Moderator, Security Contributor Last intervention   24 712
       
      No, there aren't any if this address opens at the startup of Google Chrome.
      First, check which pages are set as the startup page and/or reset Google Chrome.
      0
    2. Lisa
       
      Okay, thank you very much for your help and your patience.
      Lisa.
      0
  4. Malekal_morte- Posted messages 178136 Registration date   Status Moderator, Security Contributor Last intervention   24 712
     
    It's related to the Orange programs.

    --
    Comme l'ange que tu es, tu ris en créant une légèreté dans ma poitrine,
    Tes yeux me pénètrent,
    (Ta réponse est toujours 'peut-être')
    C'est à ce moment-là que je me suis levé et que je suis parti.
    0
  6. Lisa
     
    Thank you for replying, but you can't help me with these Orange programs then?
    Lisa
    0
    1. Malekal_morte- Posted messages 178136 Registration date   Status Moderator, Security Contributor Last intervention   24 712
       
      Control Panel then Programs and Features.
      Uninstall the Orange programs.
      0
    2. Lisa
       
      I only have "email notification" nothing else from Orange.
      Thank you.
      Lisa
      0
    3. Malekal_morte- Posted messages 178136 Registration date   Status Moderator, Security Contributor Last intervention   24 712
       
      On Google Chrome: Menu at the top right then Tools / Extensions
      Provide the list.
      0
    4. Lisa > Malekal_morte- Posted messages 178136 Registration date   Status Moderator, Security Contributor Last intervention  
       
      Hello again, sorry for my delay, here is what you asked me regarding the extensions, I have:
      - Adblock Plus
      - CM-CIC Trust Bar (it's the bank that gave it to me)
      that's all!
      Thank you for your help
      Lisa
      0
    5. Malekal_morte- Posted messages 178136 Registration date   Status Moderator, Security Contributor Last intervention   24 712
       
      Uninstall the Orange email notifier

      Here is the correction to be made with FRST.
      You can refer to this explanatory note with screenshots to help you: https://www.malekal.com/tutoriel-farbar-recovery-scan-tool-frst/#fix

      Open Notepad: Press Windows + R, in the run field, type notepad and hit OK.
      Copy/paste the following into it:

      S2 Orange update Core Service; C:\Program Files (x86)\Orange\OrangeUpdate\Service\OUCore.exe [730848 2014-12-01] (Orange SA)
      C:\Program Files (x86)\Orange


      Once the text is pasted into Notepad.
      File Menu then Save As.
      On the left, navigate to the desktop.
      In the bottom field, for the file name enter: fixlist.txt
      Click on Save - this will create a fixlist.txt file on the desktop.

      Restart FRST and click on the Fix button
      Depending on how a reboot is necessary (not mandatory).
      A text file will appear, copy/paste the content here in a new message.

      Restart the computer
      0