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C.woopic.com

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Lisa -  
Malekal_morte- Posted messages 178136 Registration date   Status Modérateur, Contributeur sécurité Last intervention   -
Hello,

My computer is slow to start up and I've noticed that when I launch Google, "c.woopic.com" appears. As I've read on many sites, that's what slows down my computer.

How can I remove it?
I’ve removed the Orange tools and Orange Update.
I ran Malwarebytes and CCleaner, and this software is still there. I read that it’s a spyware from Orange! Is that true? Can we get rid of this thing?
Thank you for your help.

Configuration: Windows 7 / Chrome 40.0.2214.91

5 réponses

Réponse 1 / 5
Malekal_morte- Posted messages 178136 Registration date   Status Modérateur, Contributeur sécurité Last intervention   24 711
 
Hello,

You have installed adware and potentially unwanted programs on your PC that open advertisements and slow down the computer and web browsers.
Here is the procedure to follow to remove them:

Start with this:

Follow the AdwCleaner tutorial https://www.malekal.com/adwcleaner-supprimer-virus-adwares-pup/?t=33839&start= (by Xplode)
Download it to your desktop or downloads folder.
Run AdwCleaner, click on [Scan].
The scan may take several minutes, please be patient.
Once the scan is complete, do not uncheck anything, click on [Clean]

Once the cleaning is finished, a report will open. Copy/paste the content of the report into your next reply using copy/paste.
If it doesn't work, use the site http://pjjoint.malekal.com to host the report, provide the link to the report in a new message.

Note: The report is also saved under C:\AdwCleaner[S1].txt

then:

Follow this FRST tutorial: https://www.malekal.com/tutoriel-farbar-recovery-scan-tool-frst/
Download and run the FRST scan, this will generate three FRST reports:
* FRST.txt
* Shortcut.txt
* Additional.txt

Send as explained, these three reports to the site http://pjjoint.malekal.com and provide the three pjjoint links of these reports so they can be accessed.

--
Like the angel you are, you laugh creating a lightness in my chest,
Your eyes they penetrate me,
(Your answer's always 'maybe')
That's when I got up and left
0
Lisa
 
Hello to you,

here is the link to adwcleaner: http://pjjoint.malekal.com/files.php?id=20150127_o5j15l11w12u12

and the three links:
http://pjjoint.malekal.com/files.php?id=20150127_m14c12g8v8p7
http://pjjoint.malekal.com/files.php?id=20150127_c8q1012b8k10
http://pjjoint.malekal.com/files.php?id=20150127_15t5q11x5y14

I hope I did what you asked me correctly. In any case, thank you for helping me.
Lisa
0
Réponse 2 / 5
Malekal_morte- Posted messages 178136 Registration date   Status Modérateur, Contributeur sécurité Last intervention   24 711
 
nothing at all =)

reconfigure Google Chrome: https://www.malekal.com/reparer-google-chrome/?t=35837&start=

--
Like the angel you are, you laugh creating a lightness in my chest,
Your eyes they penetrate me,
(Your answer's always 'maybe')
That's when I got up and left
0
Réponse 3 / 5
Lisa
 
Sorry, but what does that mean? You can't check the links where there are no parasites programs on my PC.
Thank you for your help.
Lisa
0
Malekal_morte- Posted messages 178136 Registration date   Status Modérateur, Contributeur sécurité Last intervention   24 711
 
No, there aren't any if this address opens at the startup of Google Chrome.
First, check which pages are set as the startup page and/or reset Google Chrome.
0
Lisa
 
Okay, thank you very much for your help and your patience.
Lisa.
0
Réponse 4 / 5
Malekal_morte- Posted messages 178136 Registration date   Status Modérateur, Contributeur sécurité Last intervention   24 711
 
It's related to the Orange programs.

--
Comme l'ange que tu es, tu ris en créant une légèreté dans ma poitrine,
Tes yeux me pénètrent,
(Ta réponse est toujours 'peut-être')
C'est à ce moment-là que je me suis levé et que je suis parti.
0
Réponse 5 / 5
Lisa
 
Thank you for replying, but you can't help me with these Orange programs then?
Lisa
0
Malekal_morte- Posted messages 178136 Registration date   Status Modérateur, Contributeur sécurité Last intervention   24 711
 
Control Panel then Programs and Features.
Uninstall the Orange programs.
0
Lisa
 
I only have "email notification" nothing else from Orange.
Thank you.
Lisa
0
Malekal_morte- Posted messages 178136 Registration date   Status Modérateur, Contributeur sécurité Last intervention   24 711
 
On Google Chrome: Menu at the top right then Tools / Extensions
Provide the list.
0
Lisa > Malekal_morte- Posted messages 178136 Registration date   Status Modérateur, Contributeur sécurité Last intervention  
 
Hello again, sorry for my delay, here is what you asked me regarding the extensions, I have:
- Adblock Plus
- CM-CIC Trust Bar (it's the bank that gave it to me)
that's all!
Thank you for your help
Lisa
0
Malekal_morte- Posted messages 178136 Registration date   Status Modérateur, Contributeur sécurité Last intervention   24 711
 
Uninstall the Orange email notifier

Here is the correction to be made with FRST.
You can refer to this explanatory note with screenshots to help you: https://www.malekal.com/tutoriel-farbar-recovery-scan-tool-frst/#fix

Open Notepad: Press Windows + R, in the run field, type notepad and hit OK.
Copy/paste the following into it:

S2 Orange update Core Service; C:\Program Files (x86)\Orange\OrangeUpdate\Service\OUCore.exe [730848 2014-12-01] (Orange SA)
C:\Program Files (x86)\Orange


Once the text is pasted into Notepad.
File Menu then Save As.
On the left, navigate to the desktop.
In the bottom field, for the file name enter: fixlist.txt
Click on Save - this will create a fixlist.txt file on the desktop.

Restart FRST and click on the Fix button
Depending on how a reboot is necessary (not mandatory).
A text file will appear, copy/paste the content here in a new message.

Restart the computer
0