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Philips TV issues

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Hello
I have a problem with my Philips TV 42PFL7404H/12. After turning it on, it made a cracking noise. Now the screen is black, with no sound or image. The LED shows a blinking error code, red twice. What should I do? Thank you for your replies.

2 answers

  1.  Andy31200 Moderator
    Good evening,
    Try to contact Philips support but considering that you mentioned them in the title, they should reach out soon..;-)

    --
    I call a spade a spade...
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    1. Support Philips
      Dear Customer,

      We are sorry to hear that you are experiencing a problem with your television.

      Have you performed the latest update on it? http://philips.to/1D9V4dU

      Looking forward to hearing from you,

      Sincerely,

      AB
      Philips France Advisor
      @PhilipsCare_FR
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