Self-scrolling web pages?

Solved
Attrativo Posted messages 40 Status Member -  
Attrativo Posted messages 40 Status Member -
Hello,

Right now, I'm experiencing a little problem with browsing the internet.
I don't know if the issue is with my browser (Internet Explorer) or just my mouse, but when I browse pages, they start scrolling by themselves, erratically, sometimes up and sometimes down. And it's uncontrollable.

Does anyone have any advice for me?
A procedure to follow to fix the problem.

Thanks in advance for your responses.

Configuration: Windows 7

18 answers

  1. Attrativo Posted messages 40 Status Member 2
     
    I just noticed that there is also the same issue when I'm in Windows Explorer, when I browse my folders, but it's less noticeable... Could it be my mouse, maybe a driver issue?
    A virus?
    The problem is there even when I'm not using the mouse...
    Anyway, does anyone have any idea?
    2
  2. Anonymous user
     
    Re

    I specify that it is unnecessary to keep the tools used. They are updated regularly

    You can therefore mark this topic as resolved

    @+
    --
    ***-----------------------Security Contributor-------------------------***
    We have all been beginners at something one day.
    But knowledge is the reward for diligence.
    1
  3. Anonymous user
     
    Good evening

    For more information, please do this

    Open this link and download ZHPDiag from Nicolas Coolman:

    https://www.sosvirus.net/telecharger/zhpdiag/

    Or

    https://www.commentcamarche.net/telecharger/utilitaires/24803-zhpdiag/

    # Don’t forget to check the box to create a shortcut on the Desktop.

    # The tool has created 2 icons ZHPDiag and ZHPFix on the Desktop.
    .

    Double-click on the ZHPDiag icon to launch the program. Under Vista; Seven or Windows 8 right-click "run as administrator"

    In the ZHPDiag window that has just opened, click on "Complete"

    Let the tool work, it may take a while.

    Tutorial: http://www.sosvirus.net/zhpdiag-nicolas-coolman-t82500.html

    A report opens. This report is also on your desktop

    To send the report click on this link:
    http://upload.sosvirus.net/

    If there are any problems use one of the following

    https://www.cjoint.com/

    Look on the desktop

    Select the ZHPDiag.txt file.

    Click on "Click here to upload the file".

    A link of this form:

    http://www.cijoint.com/cjlink.php?file=cj200905/cijSKAP5fU.txt

    is added to the page.

    Copy this link into your response.

    Thank you

    @+

    --
    ***-----------------------Security Contributor-------------------------***
    We have all been beginners at something.
    But knowledge is the reward of diligence.
    0
  4. Anonymous user
     
    Re

    And if you started by doing what is asked of you !!

    Thank you

    --
    ***-----------------------Security Contributor-------------------------***
    We have all been beginners at something at one time.
    But knowledge is the reward of diligence.
    0
  5. Attrativo Posted messages 40 Status Member 2
     
    Yes, no problem, but I received the message afterwards, sorry... And with this page moving issue, it's not easy...
    0
    1. Anonymous user
       
      Ok
      0
  6. Attrativo Posted messages 40 Status Member 2
     
    The problem seems to persist... I couldn't even install ZHPDiag... when I do, I will come back. Thank you.
    0
  7. Anonymous user
     
    Re

    switch to this:

    Download and save Zhpcleaner on your desktop:

    [*] Right-click on it, run it as administrator.
    [*] Accept the end user license agreement (EULA),
    [*] Click on repair
    [*] Click on report (the report should normally appear)
    [*] Save the report on your desktop
    [*] Host it on:

    http://upload.sosvirus.net/

    If there are issues, use one of the following

    https://www.cjoint.com/

    Then provide me with the link in your next response.

    Note:
    - This tool does not require installation!
    - The report can also be found in this directory "%AppData%".

    thank you

    @+
    --
    ***-----------------------Security Contributor-------------------------***
    We have all been beginners at something at one point.
    But knowledge is the reward for diligence.
    0
    1. Attrativo Posted messages 40 Status Member 2
       
      Alright, I'll give it a try. Thank you.
      0
  8. Attrativo Posted messages 40 Status Member 2
     
    Voici :

    http://upload.sosvirus.net/www/?a=d&i=VvqfGpxhoU

    Thank you.
    0
  9. Anonymous user
     
    Good evening

    and the repair option!!

    thank you

    --
    ***-----------------------Security Contributor-------------------------***
    We have all been a beginner at something.
    But knowledge is the reward of diligence.
    0
    1. Attrativo
       
      Well, I'm going back. Ok
      0
  10. Attrativo
     
    Et here it is:

    http://upload.sosvirus.net/www/?a=d&i=UVLnUJy2DN

    Thank you
    0
  11. Anonymous user
     
    Re

    Can you post this report as registered on CCM

    Thank you

    --
    ***-----------------------Contributor Security-------------------------***
    We have all been beginners at something.
    But knowledge is the reward for diligence.
    0
  12. Attrativo Posted messages 40 Status Member 2
     
    It seemed to me that I had done it, is it good now?

    http://upload.sosvirus.net/www/?a=d&i=UVLnUJy2DN

    Thank you
    0
  13. Anonymous user
     
    Good evening

    Download Malwarebytes Anti-Malware.

    --->> Install it (make sure to choose French); do not change the installation settings
    --->> Uncheck the box Activate the free trial of Malwarebytes Anti-Malware Premium at the end of the installation
    --->> /!\ Users of Vista/7/8/8.1: right-click on the MalwareBytes' Anti-Malware shortcut and choose Run as administrator
    --->> To set it to French: click on settings >>>language >>> French
    -->> Click on Update in the Dashboard to update the database.
    --->> In the Scan tab, select Threat Scan then click on Scan Now.
    --->> Once the scan is complete, click on Quarantine All then on Apply Actions

    --->> (If a message asks to restart the PC to complete the removal, accept)

    --->> The report is available in History > Application Logs > Scan Log. (Make sure to select the most recent one)
    You select the file and request to display it
    At the bottom left, there is a export button; click on it and choose text file and then choose where to save it so that you can post it in your next response

    Thank you

    @+

    --
    ***-----------------------Security Contributor-------------------------***
    We have all been beginners at something at one point.
    But knowledge is the reward of diligence.
    0
  14. Attrativo Posted messages 40 Status Member 2
     
    After conducting a "Threat examination," I retrieved the log in text format and it's empty... (Log1)
    I checked the history and displayed the examination log, and it is empty, no data, even though Malwarebytes found 40 threats that I quarantined...
    Can we retrieve the first log another way?
    I insisted and restarted Malwarebytes a second time... and retrieved a second log with data this time.

    Here are the 2 Logs:

    No.1
    http://upload.sosvirus.net/www/?a=d&i=tbSP9tO1eJ

    No.2
    http://upload.sosvirus.net/www/?a=d&i=jDGMhJXlOo
    0
  15. Anonymous user
     
    Hello

    post me a new ZHPDiag report, thank you

    --
    ***-----------------------Security Contributor-------------------------***
    We have all been a beginner in something at some point.
    But knowledge is the reward of diligence.
    0
    1. Attrativo Posted messages 40 Status Member 2
       
      Thank you for your efforts, but as I could no longer navigate at all and it was becoming really intolerable (even to do what you asked me) ... I couldn't even perform the simplest operations correctly, such as consulting files, for example.

      So, I finally realized that it was a hardware problem, or at least it seemed to be. So, in an emergency, I bought a new mouse, and since then everything has been back to normal.
      Of course, if the problem came back, I would come back to ask for advice; however, the fact that I changed my equipment has resolved everything for now. That being said, I'm not immune to a virus or something else ...

      What would you recommend to effectively protect my PC?
      For now, I am using Avira, I regularly scan my disks with Spybot, clean with CCleaner or Glary Utilities, and defragment with Defraggler. Does that seem sufficient and correct to you?

      Thanks again for your patience.
      0
  16. Anonymous user
     
    Hello

    thank you for your feedback ;-)

    We clean and finalize
    Download DelFix from Xplode

    Run it.
    You have 5 choices:

    Reactivate UAC
    Remove disinfection tools (checked by default)
    Make a registry backup
    Purge system restore
    Factory reset

    Check the ones in bold above
    and run
    The report is usually found here
    C:\DelFix.txt

    The rest of the security: http://www.sosvirus.net/viewtopic.php?f=241&t=410

    Ad blocking
    install Adblock for:
    Firefox :https://addons.mozilla.org/fr/firefox/addon/adblock-plus/
    Chrome :https://chrome.google.com/webstore/detail/adblock-%E2%80%94-best-ad-blocker/gighmmpiobklfepjocnamgkkbiglidom?hl=fr

    For Internet Explorer: https://www.commentcamarche.net/faq/16220-bloquer-les-fenetres-pop-up

    Script blocking
    Firefox:https://addons.mozilla.org/fr/firefox/addon/noscript/

    Chrome :https://chrome.google.com/webstore/detail/scriptsafe/oiigbmnaadbkfbmpbfijlflahbdbdgdf

    Some sites of the developers:
    ZHPDiag, ZHPCleaner and ZHPfix:https://nicolascoolman.eu
    UsbFix:https://www.usbfix.net/
    Adwcleaner, DelFix and other tools:https://toolslib.net/

    See you

    --
    ***-----------------------Security Contributor-------------------------***
    We have all been beginners at something at one point.
    But knowledge is the reward of diligence.
    0
  17. Attrativo Posted messages 40 Status Member 2
     
    Thank you ... It's very comprehensive :-)
    I will follow your advice ...
    0
  18. Attrativo Posted messages 40 Status Member 2
     
    Okay ... Thanks again for the advice and I'll close the subject.
    See you next time ...

    @+
    0