Windows a redémarré après un arrêt non planifié
macglover
Messages postés
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Membre
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fabul Messages postés 41694 Date d'inscription Statut Modérateur Dernière intervention -
fabul Messages postés 41694 Date d'inscription Statut Modérateur Dernière intervention -
Bonjour,
Depuis quelques jours mon ordi redémarre plusieurs fois.
Voici le message d'erreur
...................................................................................................................................
Signature du problème :
Nom d'événement de problème: BlueScreen
Version du système: 6.1.7601.2.1.0.768.3
Identificateur de paramètres régionaux: 1036
Informations supplémentaires sur le problème :
BCCode: 9f
BCP1: 00000003
BCP2: 87C0F030
BCP3: 83572AE0
BCP4: 88A71E28
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1
Fichiers aidant à décrire le problème :
C:\Windows\Minidump\092114-19874-01.dmp
C:\Users\Claude\AppData\Local\Temp\WER-66799-0.sysdata.xml
Lire notre déclaration de confidentialité en ligne :
http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x040c
Si la déclaration de confidentialité en ligne n'est pas disponible, lisez la version hors connexion :
C:\Windows\system32\fr-FR\erofflps.txt
..................................................................................................................................
Merci à tous et toutes pour votre aide
Claude
Depuis quelques jours mon ordi redémarre plusieurs fois.
Voici le message d'erreur
...................................................................................................................................
Signature du problème :
Nom d'événement de problème: BlueScreen
Version du système: 6.1.7601.2.1.0.768.3
Identificateur de paramètres régionaux: 1036
Informations supplémentaires sur le problème :
BCCode: 9f
BCP1: 00000003
BCP2: 87C0F030
BCP3: 83572AE0
BCP4: 88A71E28
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1
Fichiers aidant à décrire le problème :
C:\Windows\Minidump\092114-19874-01.dmp
C:\Users\Claude\AppData\Local\Temp\WER-66799-0.sysdata.xml
Lire notre déclaration de confidentialité en ligne :
http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x040c
Si la déclaration de confidentialité en ligne n'est pas disponible, lisez la version hors connexion :
C:\Windows\system32\fr-FR\erofflps.txt
..................................................................................................................................
Merci à tous et toutes pour votre aide
Claude
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3 réponses
Salut,
Essaie ça: https://www.commentcamarche.net/telecharger/utilitaires/23795-whocrashed-free-home-edition/
Ça en dira peut être d'avantage.
Essaie ça: https://www.commentcamarche.net/telecharger/utilitaires/23795-whocrashed-free-home-edition/
Ça en dira peut être d'avantage.
Bonjour,
merci je viens de le lancer et voilà le résultat :
System Information (local)
--------------------------------------------------------------------------------
computer name: PC-DE-COCO
windows version: Windows 7 Service Pack 1, 6.1, build: 7601
windows dir: C:\Windows
Hardware: Aspire M5500, Acer , FG965M
CPU: GenuineIntel Intel(R) Core(TM)2 Quad CPU Q6600 @ 2.40GHz Intel586, level: 6
4 logical processors, active mask: 15
RAM: 2129088512 total
--------------------------------------------------------------------------------
Crash Dump Analysis
--------------------------------------------------------------------------------
Crash dump directory: C:\Windows\Minidump
Crash dumps are enabled on your computer.
On Sun 21/09/2014 02:23:31 GMT your computer crashed
crash dump file: C:\Windows\Minidump\092114-19874-01.dmp
This was probably caused by the following module: ntkrnlpa.exe (nt+0xDEBFC)
Bugcheck code: 0x9F (0x3, 0xFFFFFFFF87C0F030, 0xFFFFFFFF83572AE0, 0xFFFFFFFF88A71E28)
Error: DRIVER_POWER_STATE_FAILURE
file path: C:\Windows\system32\ntkrnlpa.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This bug check indicates that the driver is in an inconsistent or invalid power state.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.
On Sun 21/09/2014 02:23:31 GMT your computer crashed
crash dump file: C:\Windows\memory.dmp
This was probably caused by the following module: ntkrpamp.exe (nt+0xDEBFC)
Bugcheck code: 0x9F (0x3, 0xFFFFFFFF87C0F030, 0xFFFFFFFF83572AE0, 0xFFFFFFFF88A71E28)
Error: DRIVER_POWER_STATE_FAILURE
Bug check description: This bug check indicates that the driver is in an inconsistent or invalid power state.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: ntkrpamp.exe .
Google query: ntkrpamp.exe DRIVER_POWER_STATE_FAILURE
On Sat 20/09/2014 18:57:35 GMT your computer crashed
crash dump file: C:\Windows\Minidump\092014-20529-01.dmp
This was probably caused by the following module: ntkrnlpa.exe (nt+0xDEBFC)
Bugcheck code: 0x9F (0x3, 0xFFFFFFFF8829A030, 0xFFFFFFFF83530AE0, 0xFFFFFFFF86CD4E28)
Error: DRIVER_POWER_STATE_FAILURE
file path: C:\Windows\system32\ntkrnlpa.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This bug check indicates that the driver is in an inconsistent or invalid power state.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.
On Wed 17/09/2014 16:54:20 GMT your computer crashed
crash dump file: C:\Windows\Minidump\091714-18517-01.dmp
This was probably caused by the following module: ntkrnlpa.exe (nt+0xDEBFC)
Bugcheck code: 0x9F (0x3, 0xFFFFFFFF87B6C030, 0xFFFFFFFF8352DAE0, 0xFFFFFFFFBF270A68)
Error: DRIVER_POWER_STATE_FAILURE
file path: C:\Windows\system32\ntkrnlpa.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This bug check indicates that the driver is in an inconsistent or invalid power state.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.
On Tue 16/09/2014 05:06:54 GMT your computer crashed
crash dump file: C:\Windows\Minidump\091614-18423-01.dmp
This was probably caused by the following module: ntkrnlpa.exe (nt+0xDEBFC)
Bugcheck code: 0x9F (0x3, 0xFFFFFFFF87C08030, 0xFFFFFFFF8356FAE0, 0xFFFFFFFF86D1C008)
Error: DRIVER_POWER_STATE_FAILURE
file path: C:\Windows\system32\ntkrnlpa.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This bug check indicates that the driver is in an inconsistent or invalid power state.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.
On Mon 15/09/2014 13:34:55 GMT your computer crashed
crash dump file: C:\Windows\Minidump\091514-18142-01.dmp
This was probably caused by the following module: ntkrnlpa.exe (nt+0xDEBFC)
Bugcheck code: 0x9F (0x3, 0xFFFFFFFF88268030, 0xFFFFFFFF8353DAE0, 0xFFFFFFFF864CC0C8)
Error: DRIVER_POWER_STATE_FAILURE
file path: C:\Windows\system32\ntkrnlpa.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This bug check indicates that the driver is in an inconsistent or invalid power state.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.
On Mon 15/09/2014 08:32:19 GMT your computer crashed
crash dump file: C:\Windows\Minidump\091514-18954-01.dmp
This was probably caused by the following module: ntkrnlpa.exe (nt+0xDEBFC)
Bugcheck code: 0x9F (0x3, 0xFFFFFFFF87BDE030, 0xFFFFFFFF83576AE0, 0xFFFFFFFF86CF5008)
Error: DRIVER_POWER_STATE_FAILURE
file path: C:\Windows\system32\ntkrnlpa.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This bug check indicates that the driver is in an inconsistent or invalid power state.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.
On Mon 15/09/2014 07:08:24 GMT your computer crashed
crash dump file: C:\Windows\Minidump\091514-18907-01.dmp
This was probably caused by the following module: ntkrnlpa.exe (nt+0xDEBFC)
Bugcheck code: 0x9F (0x3, 0xFFFFFFFF8826A030, 0xFFFFFFFF83569AE0, 0xFFFFFFFF863BA588)
Error: DRIVER_POWER_STATE_FAILURE
file path: C:\Windows\system32\ntkrnlpa.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This bug check indicates that the driver is in an inconsistent or invalid power state.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.
On Sun 14/09/2014 17:09:25 GMT your computer crashed
crash dump file: C:\Windows\Minidump\091414-76518-01.dmp
This was probably caused by the following module: ntkrnlpa.exe (nt+0xDEBFC)
Bugcheck code: 0x9F (0x3, 0xFFFFFFFF87B42030, 0xFFFFFFFF8355FAE0, 0xFFFFFFFF88E20BE8)
Error: DRIVER_POWER_STATE_FAILURE
file path: C:\Windows\system32\ntkrnlpa.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This bug check indicates that the driver is in an inconsistent or invalid power state.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.
--------------------------------------------------------------------------------
Conclusion
--------------------------------------------------------------------------------
9 crash dumps have been found and analyzed. A third party driver has been identified to be causing system crashes on your computer. It is strongly suggested that you check for updates for these drivers on their company websites. Click on the links below to search with Google for updates for these drivers:
ntkrpamp.exe
If no updates for these drivers are available, try searching with Google on the names of these drivers in combination the errors that have been reported for these drivers and include the brand and model name of your computer as well in the query. This often yields interesting results from discussions from users who have been experiencing similar problems.
Read the topic general suggestions for troubleshooting system crashes for more information.
Note that it's not always possible to state with certainty whether a reported driver is responsible for crashing your system or that the root cause is in another module. Nonetheless it's suggested you look for updates for the products that these drivers belong to and regularly visit Windows update or enable automatic updates for Windows. In case a piece of malfunctioning hardware is causing trouble, a search with Google on the bug check errors together with the model name and brand of your computer may help you investigate this further.
Je n'y comprends rien si quelqu'un peut m'aider :))
Claude
merci je viens de le lancer et voilà le résultat :
System Information (local)
--------------------------------------------------------------------------------
computer name: PC-DE-COCO
windows version: Windows 7 Service Pack 1, 6.1, build: 7601
windows dir: C:\Windows
Hardware: Aspire M5500, Acer , FG965M
CPU: GenuineIntel Intel(R) Core(TM)2 Quad CPU Q6600 @ 2.40GHz Intel586, level: 6
4 logical processors, active mask: 15
RAM: 2129088512 total
--------------------------------------------------------------------------------
Crash Dump Analysis
--------------------------------------------------------------------------------
Crash dump directory: C:\Windows\Minidump
Crash dumps are enabled on your computer.
On Sun 21/09/2014 02:23:31 GMT your computer crashed
crash dump file: C:\Windows\Minidump\092114-19874-01.dmp
This was probably caused by the following module: ntkrnlpa.exe (nt+0xDEBFC)
Bugcheck code: 0x9F (0x3, 0xFFFFFFFF87C0F030, 0xFFFFFFFF83572AE0, 0xFFFFFFFF88A71E28)
Error: DRIVER_POWER_STATE_FAILURE
file path: C:\Windows\system32\ntkrnlpa.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This bug check indicates that the driver is in an inconsistent or invalid power state.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.
On Sun 21/09/2014 02:23:31 GMT your computer crashed
crash dump file: C:\Windows\memory.dmp
This was probably caused by the following module: ntkrpamp.exe (nt+0xDEBFC)
Bugcheck code: 0x9F (0x3, 0xFFFFFFFF87C0F030, 0xFFFFFFFF83572AE0, 0xFFFFFFFF88A71E28)
Error: DRIVER_POWER_STATE_FAILURE
Bug check description: This bug check indicates that the driver is in an inconsistent or invalid power state.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: ntkrpamp.exe .
Google query: ntkrpamp.exe DRIVER_POWER_STATE_FAILURE
On Sat 20/09/2014 18:57:35 GMT your computer crashed
crash dump file: C:\Windows\Minidump\092014-20529-01.dmp
This was probably caused by the following module: ntkrnlpa.exe (nt+0xDEBFC)
Bugcheck code: 0x9F (0x3, 0xFFFFFFFF8829A030, 0xFFFFFFFF83530AE0, 0xFFFFFFFF86CD4E28)
Error: DRIVER_POWER_STATE_FAILURE
file path: C:\Windows\system32\ntkrnlpa.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This bug check indicates that the driver is in an inconsistent or invalid power state.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.
On Wed 17/09/2014 16:54:20 GMT your computer crashed
crash dump file: C:\Windows\Minidump\091714-18517-01.dmp
This was probably caused by the following module: ntkrnlpa.exe (nt+0xDEBFC)
Bugcheck code: 0x9F (0x3, 0xFFFFFFFF87B6C030, 0xFFFFFFFF8352DAE0, 0xFFFFFFFFBF270A68)
Error: DRIVER_POWER_STATE_FAILURE
file path: C:\Windows\system32\ntkrnlpa.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This bug check indicates that the driver is in an inconsistent or invalid power state.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.
On Tue 16/09/2014 05:06:54 GMT your computer crashed
crash dump file: C:\Windows\Minidump\091614-18423-01.dmp
This was probably caused by the following module: ntkrnlpa.exe (nt+0xDEBFC)
Bugcheck code: 0x9F (0x3, 0xFFFFFFFF87C08030, 0xFFFFFFFF8356FAE0, 0xFFFFFFFF86D1C008)
Error: DRIVER_POWER_STATE_FAILURE
file path: C:\Windows\system32\ntkrnlpa.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This bug check indicates that the driver is in an inconsistent or invalid power state.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.
On Mon 15/09/2014 13:34:55 GMT your computer crashed
crash dump file: C:\Windows\Minidump\091514-18142-01.dmp
This was probably caused by the following module: ntkrnlpa.exe (nt+0xDEBFC)
Bugcheck code: 0x9F (0x3, 0xFFFFFFFF88268030, 0xFFFFFFFF8353DAE0, 0xFFFFFFFF864CC0C8)
Error: DRIVER_POWER_STATE_FAILURE
file path: C:\Windows\system32\ntkrnlpa.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This bug check indicates that the driver is in an inconsistent or invalid power state.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.
On Mon 15/09/2014 08:32:19 GMT your computer crashed
crash dump file: C:\Windows\Minidump\091514-18954-01.dmp
This was probably caused by the following module: ntkrnlpa.exe (nt+0xDEBFC)
Bugcheck code: 0x9F (0x3, 0xFFFFFFFF87BDE030, 0xFFFFFFFF83576AE0, 0xFFFFFFFF86CF5008)
Error: DRIVER_POWER_STATE_FAILURE
file path: C:\Windows\system32\ntkrnlpa.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This bug check indicates that the driver is in an inconsistent or invalid power state.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.
On Mon 15/09/2014 07:08:24 GMT your computer crashed
crash dump file: C:\Windows\Minidump\091514-18907-01.dmp
This was probably caused by the following module: ntkrnlpa.exe (nt+0xDEBFC)
Bugcheck code: 0x9F (0x3, 0xFFFFFFFF8826A030, 0xFFFFFFFF83569AE0, 0xFFFFFFFF863BA588)
Error: DRIVER_POWER_STATE_FAILURE
file path: C:\Windows\system32\ntkrnlpa.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This bug check indicates that the driver is in an inconsistent or invalid power state.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.
On Sun 14/09/2014 17:09:25 GMT your computer crashed
crash dump file: C:\Windows\Minidump\091414-76518-01.dmp
This was probably caused by the following module: ntkrnlpa.exe (nt+0xDEBFC)
Bugcheck code: 0x9F (0x3, 0xFFFFFFFF87B42030, 0xFFFFFFFF8355FAE0, 0xFFFFFFFF88E20BE8)
Error: DRIVER_POWER_STATE_FAILURE
file path: C:\Windows\system32\ntkrnlpa.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This bug check indicates that the driver is in an inconsistent or invalid power state.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.
--------------------------------------------------------------------------------
Conclusion
--------------------------------------------------------------------------------
9 crash dumps have been found and analyzed. A third party driver has been identified to be causing system crashes on your computer. It is strongly suggested that you check for updates for these drivers on their company websites. Click on the links below to search with Google for updates for these drivers:
ntkrpamp.exe
If no updates for these drivers are available, try searching with Google on the names of these drivers in combination the errors that have been reported for these drivers and include the brand and model name of your computer as well in the query. This often yields interesting results from discussions from users who have been experiencing similar problems.
Read the topic general suggestions for troubleshooting system crashes for more information.
Note that it's not always possible to state with certainty whether a reported driver is responsible for crashing your system or that the root cause is in another module. Nonetheless it's suggested you look for updates for the products that these drivers belong to and regularly visit Windows update or enable automatic updates for Windows. In case a piece of malfunctioning hardware is causing trouble, a search with Google on the bug check errors together with the model name and brand of your computer may help you investigate this further.
Je n'y comprends rien si quelqu'un peut m'aider :))
Claude
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.
Traduction Google:
Cela semble être un bug typique de pilote logiciel et n'est pas susceptible d'être causé par un problème matériel.
L'accident a eu lieu dans le noyau Windows. Eventuellement ce problème est provoqué par un autre conducteur qui ne peut pas être identifiée à ce jour.
Alors, met tes pilotes a jour,
Sois par le site du fabricant, soit avec touslesdrivers ou maconfig.
https://www.touslesdrivers.com/?v_page=29
https://www.driverscloud.com/fr/demarrer
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.
Traduction Google:
Cela semble être un bug typique de pilote logiciel et n'est pas susceptible d'être causé par un problème matériel.
L'accident a eu lieu dans le noyau Windows. Eventuellement ce problème est provoqué par un autre conducteur qui ne peut pas être identifiée à ce jour.
Alors, met tes pilotes a jour,
Sois par le site du fabricant, soit avec touslesdrivers ou maconfig.
https://www.touslesdrivers.com/?v_page=29
https://www.driverscloud.com/fr/demarrer
