Compte hotmail piraté, envoi de spam

freedo Messages postés 150 Date d'inscription   Statut Membre Dernière intervention   -  
Malekal_morte- Messages postés 180304 Date d'inscription   Statut Modérateur, Contributeur sécurité Dernière intervention   -
Bonjour,

Je n'arrive plus à accéder à mon compte Hotmail. Mes contacts me préviennent qu'ils reçoivent des mails "bizarre" de ma part.
J'ai suivi la procédure de récupération de mon compte, j'attends le nouveau code par mail (24h d'attente apparemment). Que dois je nettoyer sur mon PC, sachant que j'ai Malwarebytes actif, AVG antivirus, spybot actif.

Merci pour votre aide.


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9 réponses

Réponse 1 / 9
Malekal_morte- Messages postés 180304 Date d'inscription   Statut Modérateur, Contributeur sécurité Dernière intervention   24 685
 
Salut,

Désinstalle Spybot, pas efficace.

C'est possible qu'il n'y est pas de virus mais qu'un stealer est volé les informations d'accès au compte sans rester résident.


Faire un Scan OTL - Temps : Environ 40min
=====================
OTL permet de diagnostiquer les programmes qui tournent et déceler des infections - Le programme va générer deux rapports OTL.txt et Extras.txt
Fournir les deux rapports :

Tu peux suivre les indications de cette page pour t'aider : https://www.malekal.com/tutorial-otl/

* Télécharge http://www.geekstogo.com/forum/files/file/398-otl-oldtimers-list-it/ sur ton bureau.
(Sous Vista/Win7, il faut cliquer droit sur OTL et choisir Exécuter en tant qu'administrateur)


* Lance OTL
* En haut à droite de Analyse rapide, coche "tous les utilisateurs"
* Sur OTL, sous Personnalisation, copie-colle le script ci-dessous :



netsvcs
msconfig
safebootminimal
safebootnetwork
activex
drivers32
%ALLUSERSPROFILE%\Application Data\*.
%ALLUSERSPROFILE%\Application Data\*.exe /s
%ALLUSERSPROFILE%\Application Data\*.dll /s
%APPDATA%\*.
%PROGRAMFILES%\*.
%PROGRAMDATA%\*.
%APPDATA%\*.exe /s
%temp%\*.exe /s
%SYSTEMDRIVE%\*.exe
%systemroot%\*. /mp /s
%systemroot%\system32\consrv.dll
%systemroot%\system32\*.dll /lockedfiles
%windir%\Tasks\*.job /lockedfiles
%systemroot%\system32\drivers\*.sys /lockedfiles
%systemroot%\System32\config\*.sav
/md5start
explorer.exe
winlogon.exe
services.exe
wininit.exe
/md5stop
HKEY_CLASSES_ROOT\CLSID\{F3130CDB-AA52-4C3A-AB32-85FFC23AF9C1}\InprocServer32 /s
HKEY_LOCAL_MACHINE\SYSTEM\SYSTEM\CurrentControlSet\Services\lanmanserver\parameters /s
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Session Manager\SubSystems /s
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Session Manager\AppCertDlls /s
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\ProfileList /s
HKEY_LOCAL_MACHINE\Software\Microsoft\Command Processor /s
HKEY_CURRENT_USER\Software\Microsoft\Command Processor /s
CREATERESTOREPOINT
nslookup www.google.fr /c
ping www.google.fr /c
ipconfig /all /c
SAVEMBR:0
hklm\software\clients\startmenuinternet|command /rs
hklm\software\clients\startmenuinternet|command /64 /rs



* Clique sur le bouton Analyse.

**** Si durant le scan - OTL ne répond pas, ne touche à rien et laisse le scan se poursuivre ****

* Quand le scan est fini, utilise le site http://pjjoint.malekal.com/ pour envoyer le rapport OTL.txt (et Extra.txt si présent).
Donne le ou les liens pjjoint qui pointent vers ces rapports ici dans une réponse.
Je répète : donne le lien du rapport pjjoint ici en réponse.

NE PAS COPIER/COLLER LE RAPPORT ICI - DONNER LE LIEN PJJOINT DANS UN NOUVEAU MESSAGE




Like the angel you are, you laugh creating a lightness in my chest,
Your eyes they penetrate me,
(Your answer's always 'maybe')
That's when I got up and left
0
Réponse 2 / 9
freedo Messages postés 150 Date d'inscription   Statut Membre Dernière intervention   3
 
re bonjour,

https://pjjoint.malekal.com/files.php?id=OTL_20140830_b13f13o6j11k10

et pour extras.txt
https://pjjoint.malekal.com/files.php?id=OTL_Extras_20140830_k10b8k6x7r14

merci pour ton aide
Freedo
0
Réponse 3 / 9
Malekal_morte- Messages postés 180304 Date d'inscription   Statut Modérateur, Contributeur sécurité Dernière intervention   24 685
 
Relance OTL.
o sous Personnalisation (Custom Scan), copie_colle le contenu ci dessous (bien prendre :OTL en début).
Clic Correction (Fix), un rapport apparraitra, copie/colle le contenu ici:


:OTL
[2014/01/26 22:40:25 | 000,000,000 | ---D | M] -- C:\ProgramData\1917F
[2014/01/27 13:11:37 | 000,000,000 | ---D | M] -- C:\Program Files (x86)\RightSurf
[2014/03/09 12:40:15 | 000,000,000 | ---D | M] -- C:\Program Files (x86)\SelectionTool
[2014/08/30 13:43:22 | 000,000,396 | ---- | M] () -- C:\Windows\tasks\SelectionTool Update.job
[2012/09/03 11:01:50 | 000,000,000 | ---D | M] (01NET.com) -- C:\Users\Sylvie\AppData\Roaming\mozilla\Firefox\extensions\{8e5025c2-8ea3-430d-80b8-a14151068a6d}
[2014/01/24 17:01:59 | 000,000,000 | ---D | M] (Websteroids) -- C:\Users\Sylvie\AppData\Roaming\mozilla\Firefox\extensions\support@websteroidsapp.com


* poste le rapport ici



Redémarre l'ordinateur

0
Réponse 4 / 9
freedo Messages postés 150 Date d'inscription   Statut Membre Dernière intervention   3
 
bsr,

PC redémarré,
je post le rapport :
========== OTL ==========
C:\ProgramData\1917F folder moved successfully.
C:\Program Files (x86)\RightSurf folder moved successfully.
C:\Program Files (x86)\SelectionTool folder moved successfully.
C:\Windows\Tasks\SelectionTool Update.job moved successfully.
C:\Users\Sylvie\AppData\Roaming\mozilla\Firefox\extensions\{8e5025c2-8ea3-430d-80b8-a14151068a6d}\Plugins folder moved successfully.
C:\Users\Sylvie\AppData\Roaming\mozilla\Firefox\extensions\{8e5025c2-8ea3-430d-80b8-a14151068a6d}\modules folder moved successfully.
C:\Users\Sylvie\AppData\Roaming\mozilla\Firefox\extensions\{8e5025c2-8ea3-430d-80b8-a14151068a6d}\META-INF folder moved successfully.
C:\Users\Sylvie\AppData\Roaming\mozilla\Firefox\extensions\{8e5025c2-8ea3-430d-80b8-a14151068a6d}\lib folder moved successfully.
C:\Users\Sylvie\AppData\Roaming\mozilla\Firefox\extensions\{8e5025c2-8ea3-430d-80b8-a14151068a6d}\defaults\preferences folder moved successfully.
C:\Users\Sylvie\AppData\Roaming\mozilla\Firefox\extensions\{8e5025c2-8ea3-430d-80b8-a14151068a6d}\defaults folder moved successfully.
C:\Users\Sylvie\AppData\Roaming\mozilla\Firefox\extensions\{8e5025c2-8ea3-430d-80b8-a14151068a6d}\chrome\CT3128284\skin folder moved successfully.
C:\Users\Sylvie\AppData\Roaming\mozilla\Firefox\extensions\{8e5025c2-8ea3-430d-80b8-a14151068a6d}\chrome\CT3128284\content\tb\sl folder moved successfully.
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Folder move failed. C:\Users\Sylvie\AppData\Roaming\mozilla\Firefox\extensions\{8e5025c2-8ea3-430d-80b8-a14151068a6d}\chrome\CT3128284\content\tb\al\wa\TESTER_BCAPI scheduled to be moved on reboot.
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C:\Users\Sylvie\AppData\Roaming\mozilla\Firefox\extensions\{8e5025c2-8ea3-430d-80b8-a14151068a6d}\chrome\CT3128284\content\tb\al\wa\RADIO_PLAYER\js\resources folder moved successfully.
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C:\Users\Sylvie\AppData\Roaming\mozilla\Firefox\extensions\{8e5025c2-8ea3-430d-80b8-a14151068a6d}\chrome\CT3128284\content\tb\al\wa\PRICE_GONG\menu_dlg folder moved successfully.
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Folder move failed. C:\Users\Sylvie\AppData\Roaming\mozilla\Firefox\extensions\{8e5025c2-8ea3-430d-80b8-a14151068a6d}\chrome\CT3128284\content\tb\al\wa\NOTIFICATION scheduled to be moved on reboot.
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C:\Users\Sylvie\AppData\Roaming\mozilla\Firefox\extensions\{8e5025c2-8ea3-430d-80b8-a14151068a6d}\chrome\CT3128284\content\tb\al\ui\dlg\ftd\images folder moved successfully.
C:\Users\Sylvie\AppData\Roaming\mozilla\Firefox\extensions\{8e5025c2-8ea3-430d-80b8-a14151068a6d}\chrome\CT3128284\content\tb\al\ui\dlg\ftd folder moved successfully.
Folder move failed. C:\Users\Sylvie\AppData\Roaming\mozilla\Firefox\extensions\{8e5025c2-8ea3-430d-80b8-a14151068a6d}\chrome\CT3128284\content\tb\al\ui\dlg scheduled to be moved on reboot.
Folder move failed. C:\Users\Sylvie\AppData\Roaming\mozilla\Firefox\extensions\{8e5025c2-8ea3-430d-80b8-a14151068a6d}\chrome\CT3128284\content\tb\al\ui scheduled to be moved on reboot.
C:\Users\Sylvie\AppData\Roaming\mozilla\Firefox\extensions\{8e5025c2-8ea3-430d-80b8-a14151068a6d}\chrome\CT3128284\content\tb\al\searchProtector\searchProtectorSettingsDialog\images folder moved successfully.
C:\Users\Sylvie\AppData\Roaming\mozilla\Firefox\extensions\{8e5025c2-8ea3-430d-80b8-a14151068a6d}\chrome\CT3128284\content\tb\al\searchProtector\searchProtectorSettingsDialog folder moved successfully.
C:\Users\Sylvie\AppData\Roaming\mozilla\Firefox\extensions\{8e5025c2-8ea3-430d-80b8-a14151068a6d}\chrome\CT3128284\content\tb\al\searchProtector\SearchProtectorBubbleDialog\images folder moved successfully.
C:\Users\Sylvie\AppData\Roaming\mozilla\Firefox\extensions\{8e5025c2-8ea3-430d-80b8-a14151068a6d}\chrome\CT3128284\content\tb\al\searchProtector\SearchProtectorBubbleDialog folder moved successfully.
C:\Users\Sylvie\AppData\Roaming\mozilla\Firefox\extensions\{8e5025c2-8ea3-430d-80b8-a14151068a6d}\chrome\CT3128284\content\tb\al\searchProtector\js folder moved successfully.
Folder move failed. C:\Users\Sylvie\AppData\Roaming\mozilla\Firefox\extensions\{8e5025c2-8ea3-430d-80b8-a14151068a6d}\chrome\CT3128284\content\tb\al\searchProtector scheduled to be moved on reboot.
C:\Users\Sylvie\AppData\Roaming\mozilla\Firefox\extensions\{8e5025c2-8ea3-430d-80b8-a14151068a6d}\chrome\CT3128284\content\tb\al\options\js\resources folder moved successfully.
C:\Users\Sylvie\AppData\Roaming\mozilla\Firefox\extensions\{8e5025c2-8ea3-430d-80b8-a14151068a6d}\chrome\CT3128284\content\tb\al\options\js folder moved successfully.
C:\Users\Sylvie\AppData\Roaming\mozilla\Firefox\extensions\{8e5025c2-8ea3-430d-80b8-a14151068a6d}\chrome\CT3128284\content\tb\al\options\images folder moved successfully.
C:\Users\Sylvie\AppData\Roaming\mozilla\Firefox\extensions\{8e5025c2-8ea3-430d-80b8-a14151068a6d}\chrome\CT3128284\content\tb\al\options\css folder moved successfully.
Folder move failed. C:\Users\Sylvie\AppData\Roaming\mozilla\Firefox\extensions\{8e5025c2-8ea3-430d-80b8-a14151068a6d}\chrome\CT3128284\content\tb\al\options scheduled to be moved on reboot.
C:\Users\Sylvie\AppData\Roaming\mozilla\Firefox\extensions\{8e5025c2-8ea3-430d-80b8-a14151068a6d}\chrome\CT3128284\content\tb\al\myStuffDialogs folder moved successfully.
C:\Users\Sylvie\AppData\Roaming\mozilla\Firefox\extensions\{8e5025c2-8ea3-430d-80b8-a14151068a6d}\chrome\CT3128284\content\tb\al\features\js\resources folder moved successfully.
C:\Users\Sylvie\AppData\Roaming\mozilla\Firefox\extensions\{8e5025c2-8ea3-430d-80b8-a14151068a6d}\chrome\CT3128284\content\tb\al\features\js folder moved successfully.
Folder move failed. C:\Users\Sylvie\AppData\Roaming\mozilla\Firefox\extensions\{8e5025c2-8ea3-430d-80b8-a14151068a6d}\chrome\CT3128284\content\tb\al\features scheduled to be moved on reboot.
C:\Users\Sylvie\AppData\Roaming\mozilla\Firefox\extensions\{8e5025c2-8ea3-430d-80b8-a14151068a6d}\chrome\CT3128284\content\tb\al\api folder moved successfully.
C:\Users\Sylvie\AppData\Roaming\mozilla\Firefox\extensions\{8e5025c2-8ea3-430d-80b8-a14151068a6d}\chrome\CT3128284\content\tb\al\ac\res folder moved successfully.
C:\Users\Sylvie\AppData\Roaming\mozilla\Firefox\extensions\{8e5025c2-8ea3-430d-80b8-a14151068a6d}\chrome\CT3128284\content\tb\al\ac\img folder moved successfully.
C:\Users\Sylvie\AppData\Roaming\mozilla\Firefox\extensions\{8e5025c2-8ea3-430d-80b8-a14151068a6d}\chrome\CT3128284\content\tb\al\ac\css folder moved successfully.
C:\Users\Sylvie\AppData\Roaming\mozilla\Firefox\extensions\{8e5025c2-8ea3-430d-80b8-a14151068a6d}\chrome\CT3128284\content\tb\al\ac folder moved successfully.
C:\Users\Sylvie\AppData\Roaming\mozilla\Firefox\extensions\{8e5025c2-8ea3-430d-80b8-a14151068a6d}\chrome\CT3128284\content\tb\al\aboutBox\js folder moved successfully.
C:\Users\Sylvie\AppData\Roaming\mozilla\Firefox\extensions\{8e5025c2-8ea3-430d-80b8-a14151068a6d}\chrome\CT3128284\content\tb\al\aboutBox\images folder moved successfully.
C:\Users\Sylvie\AppData\Roaming\mozilla\Firefox\extensions\{8e5025c2-8ea3-430d-80b8-a14151068a6d}\chrome\CT3128284\content\tb\al\aboutBox folder moved successfully.
Folder move failed. C:\Users\Sylvie\AppData\Roaming\mozilla\Firefox\extensions\{8e5025c2-8ea3-430d-80b8-a14151068a6d}\chrome\CT3128284\content\tb\al scheduled to be moved on reboot.
Folder move failed. C:\Users\Sylvie\AppData\Roaming\mozilla\Firefox\extensions\{8e5025c2-8ea3-430d-80b8-a14151068a6d}\chrome\CT3128284\content\tb scheduled to be moved on reboot.
Folder move failed. C:\Users\Sylvie\AppData\Roaming\mozilla\Firefox\extensions\{8e5025c2-8ea3-430d-80b8-a14151068a6d}\chrome\CT3128284\content scheduled to be moved on reboot.
Folder move failed. C:\Users\Sylvie\AppData\Roaming\mozilla\Firefox\extensions\{8e5025c2-8ea3-430d-80b8-a14151068a6d}\chrome\CT3128284 scheduled to be moved on reboot.
Folder move failed. C:\Users\Sylvie\AppData\Roaming\mozilla\Firefox\extensions\{8e5025c2-8ea3-430d-80b8-a14151068a6d}\chrome scheduled to be moved on reboot.
Folder move failed. C:\Users\Sylvie\AppData\Roaming\mozilla\Firefox\extensions\{8e5025c2-8ea3-430d-80b8-a14151068a6d} scheduled to be moved on reboot.
C:\Users\Sylvie\AppData\Roaming\mozilla\Firefox\extensions\support@websteroidsapp.com\chrome\content folder moved successfully.
C:\Users\Sylvie\AppData\Roaming\mozilla\Firefox\extensions\support@websteroidsapp.com\chrome folder moved successfully.
Folder move failed. C:\Users\Sylvie\AppData\Roaming\mozilla\Firefox\extensions\support@websteroidsapp.com scheduled to be moved on reboot.

OTL by OldTimer - Version 3.2.69.0 log created on 08302014_200918

Files\Folders moved on Reboot...
C:\Users\Sylvie\AppData\Roaming\mozilla\Firefox\extensions\{8e5025c2-8ea3-430d-80b8-a14151068a6d}\chrome\CT3128284\content\tb\al\wa\TESTER_BCAPI\autoTest folder moved successfully.
C:\Users\Sylvie\AppData\Roaming\mozilla\Firefox\extensions\{8e5025c2-8ea3-430d-80b8-a14151068a6d}\chrome\CT3128284\content\tb\al\wa\TESTER_BCAPI folder moved successfully.
C:\Users\Sylvie\AppData\Roaming\mozilla\Firefox\extensions\{8e5025c2-8ea3-430d-80b8-a14151068a6d}\chrome\CT3128284\content\tb\al\wa\SEARCH\view folder moved successfully.
C:\Users\Sylvie\AppData\Roaming\mozilla\Firefox\extensions\{8e5025c2-8ea3-430d-80b8-a14151068a6d}\chrome\CT3128284\content\tb\al\wa\SEARCH folder moved successfully.
C:\Users\Sylvie\AppData\Roaming\mozilla\Firefox\extensions\{8e5025c2-8ea3-430d-80b8-a14151068a6d}\chrome\CT3128284\content\tb\al\wa\RADIO_PLAYER folder moved successfully.
C:\Users\Sylvie\AppData\Roaming\mozilla\Firefox\extensions\{8e5025c2-8ea3-430d-80b8-a14151068a6d}\chrome\CT3128284\content\tb\al\wa\PRICE_GONG folder moved successfully.
C:\Users\Sylvie\AppData\Roaming\mozilla\Firefox\extensions\{8e5025c2-8ea3-430d-80b8-a14151068a6d}\chrome\CT3128284\content\tb\al\wa\NOTIFICATION folder moved successfully.
C:\Users\Sylvie\AppData\Roaming\mozilla\Firefox\extensions\{8e5025c2-8ea3-430d-80b8-a14151068a6d}\chrome\CT3128284\content\tb\al\wa\MULTI_RSS folder moved successfully.
C:\Users\Sylvie\AppData\Roaming\mozilla\Firefox\extensions\{8e5025c2-8ea3-430d-80b8-a14151068a6d}\chrome\CT3128284\content\tb\al\wa\EMAIL_NOTIFIER folder moved successfully.
C:\Users\Sylvie\AppData\Roaming\mozilla\Firefox\extensions\{8e5025c2-8ea3-430d-80b8-a14151068a6d}\chrome\CT3128284\content\tb\al\wa folder moved successfully.
C:\Users\Sylvie\AppData\Roaming\mozilla\Firefox\extensions\{8e5025c2-8ea3-430d-80b8-a14151068a6d}\chrome\CT3128284\content\tb\al\ui\dlg folder moved successfully.
C:\Users\Sylvie\AppData\Roaming\mozilla\Firefox\extensions\{8e5025c2-8ea3-430d-80b8-a14151068a6d}\chrome\CT3128284\content\tb\al\ui folder moved successfully.
C:\Users\Sylvie\AppData\Roaming\mozilla\Firefox\extensions\{8e5025c2-8ea3-430d-80b8-a14151068a6d}\chrome\CT3128284\content\tb\al\searchProtector folder moved successfully.
C:\Users\Sylvie\AppData\Roaming\mozilla\Firefox\extensions\{8e5025c2-8ea3-430d-80b8-a14151068a6d}\chrome\CT3128284\content\tb\al\options folder moved successfully.
C:\Users\Sylvie\AppData\Roaming\mozilla\Firefox\extensions\{8e5025c2-8ea3-430d-80b8-a14151068a6d}\chrome\CT3128284\content\tb\al\features folder moved successfully.
C:\Users\Sylvie\AppData\Roaming\mozilla\Firefox\extensions\{8e5025c2-8ea3-430d-80b8-a14151068a6d}\chrome\CT3128284\content\tb\al folder moved successfully.
C:\Users\Sylvie\AppData\Roaming\mozilla\Firefox\extensions\{8e5025c2-8ea3-430d-80b8-a14151068a6d}\chrome\CT3128284\content\tb folder moved successfully.
C:\Users\Sylvie\AppData\Roaming\mozilla\Firefox\extensions\{8e5025c2-8ea3-430d-80b8-a14151068a6d}\chrome\CT3128284\content folder moved successfully.
C:\Users\Sylvie\AppData\Roaming\mozilla\Firefox\extensions\{8e5025c2-8ea3-430d-80b8-a14151068a6d}\chrome\CT3128284 folder moved successfully.
C:\Users\Sylvie\AppData\Roaming\mozilla\Firefox\extensions\{8e5025c2-8ea3-430d-80b8-a14151068a6d}\chrome folder moved successfully.
C:\Users\Sylvie\AppData\Roaming\mozilla\Firefox\extensions\{8e5025c2-8ea3-430d-80b8-a14151068a6d} folder moved successfully.
C:\Users\Sylvie\AppData\Roaming\mozilla\Firefox\extensions\support@websteroidsapp.com folder moved successfully.

PendingFileRenameOperations files...

Registry entries deleted on Reboot...
0

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Réponse 5 / 9
Malekal_morte- Messages postés 180304 Date d'inscription   Statut Modérateur, Contributeur sécurité Dernière intervention   24 685
 
Pas grand chose :)

Scan Malwarebytes (temps : environ 40min de scan):
==================================================
Télécharge et installe Malwarebyte : https://www.malekal.com/tutoriel-malwarebyte-anti-malware/
Mets le à jour puis lance un examen.

A la fin du scan, clic sur "Mettre tout en quarantaine" en bas à gauche.
Redémarre l'ordinateur si besoin.
Après redémarrage, relance Malwarebytes.
Vas chercher le rapport dans l'onglet Historique.
A gauche Journal des examens.
Doube-clic sur l'examen dans la liste.
Puis en bas Copier dans le presse papier
Vas sur http://pjjoint.malekal.com et en bas, clic droit / coller pour coller le rapport du scan Malwarebytes.
Clic sur envoyer.
Dans un nouveau message ici en réponse, donne le lien pjjoint afin de pouvoir consulter le rapport.

0
Réponse 6 / 9
freedo Messages postés 150 Date d'inscription   Statut Membre Dernière intervention   3
 
examen fait,
pas de mise quarantaine, pas de redémarrage
ci joint lien rapport
https://pjjoint.malekal.com/files.php?id=20140830_i8p10b5o9g5
0
Réponse 7 / 9
freedo Messages postés 150 Date d'inscription   Statut Membre Dernière intervention   3
 
bonsoir Malekal_morte,

Peut être tu n'est pas dispo, je comprends,
simplement pour continuer l'inpection suivant post ci dessus.
Merci d'avance.
Freedo
0
Réponse 8 / 9
freedo Messages postés 150 Date d'inscription   Statut Membre Dernière intervention   3
 
pour la suite

merci Malekal
0
Réponse 9 / 9
Malekal_morte- Messages postés 180304 Date d'inscription   Statut Modérateur, Contributeur sécurité Dernière intervention   24 685
 
bha je pense que l'on a terminé.

Comment va le PC ?
0

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