Internet Explorer devenu inactif

Bonjour,
Que veux-tu dire par "une page d'écritures s'est mise à défiler" ?

Bonjour AsrahZarh,
Merci de me répondre. Je ne peux pas donner plus d'explications, elle m'a dit que youtube s'est arreté et qu'une page pleine de chiffres et lettres s'est mise à défiler...

Salut,
Poste les derniers rapports de ADWCleaner et Malwarebytes stp
* Le rapport de ADWCleaner se trouve ici : C:\AdwCleaner\AdwCleaner[x].txt
----------------------------------
Pour faire un diagnostique de ton PC :
* Télécharge ZHPDiag de Nicolas Coolman à partir ce lien :
https://www.zebulon.fr/telechargements/securite/systeme/zhpdiag.html
* Une fois le téléchargement achevé,
* Double-clique sur l'icône pour lancer le programme. Sous Vista , Seven ou Windows 8 clic droit « exécuter en tant qu'administrateur »
* Dans la fenêtre ZHPDiag qui vient de s'ouvrir , clique sur "Configurer"
* Clique sur la loupe en bas à gauche sans signe pour lancer l'analyse.
* Clique sur OUI à la question "Voulez-vous un rapport full options"
* Laisse l'outil travailler, il peut être assez long.
* Un rapport s'ouvre. Ce rapport se trouve également sur ton bureau
* Héberge le rapport ZHPDiag.txt de ton bureau sur : FEC Upload ou : malekal.com
* Fais copier/coller le lien fourni dans ta prochaine réponse

Aide ZHPDiag :http://nicolascoolman.webs.com/tutorials.htm

@+

Bonjour Fish66, je te remercie de bien vouloir m'aider.
Voici les rapports demandés :
ADwClaener :
# AdwCleaner v3.022 - Rapport créé le 23/03/2014 à 18:29:55
# Mis à jour le 13/03/2014 par Xplode
# Système d'exploitation : Windows 7 Home Premium Service Pack 1 (64 bits)
# Nom d'utilisateur : michele - MICHELE-HP
# Exécuté depuis : C:\Users\michele\Downloads\adwcleaner.exe
# Option : Nettoyer

***** [ Services ] *****

***** [ Fichiers / Dossiers ] *****

Fichier Supprimé : C:\Windows\System32\Tasks\SaveSenseLiveUpdateTaskMachineCore

***** [ Raccourcis ] *****

***** [ Registre ] *****

Clé Supprimée : [x64] HKLM\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{93DBF2BB-A2B3-4683-A92E-57E60751F346}
Clé Supprimée : HKLM\Software\APN

***** [ Navigateurs ] *****

-\\ Internet Explorer v11.0.9600.16521

-\\ Mozilla Firefox v28.0 (fr)

[ Fichier : C:\Users\michele\AppData\Roaming\Mozilla\Firefox\Profiles\qwuqhrrb.default\prefs.js ]

-\\ Google Chrome v

[ Fichier : C:\Users\michele\AppData\Local\Google\Chrome\User Data\Default\preferences ]

Supprimée : icon_url
Supprimée : search_url
Supprimée : keyword

*************************

AdwCleaner[R0].txt - [38258 octets] - [26/02/2014 15:39:05]
AdwCleaner[R1].txt - [1362 octets] - [23/03/2014 18:27:21]
AdwCleaner[S0].txt - [34011 octets] - [26/02/2014 16:25:21]
AdwCleaner[S1].txt - [1288 octets] - [23/03/2014 18:29:55]

########## EOF - C:\AdwCleaner\AdwCleaner[S1].txt - [1348 octets] ##########

et MBAM :
Malwarebytes Anti-Malware 1.75.0.1300
www.malwarebytes.org

Version de la base de données: v2014.03.23.08

Windows 7 Service Pack 1 x64 NTFS
Internet Explorer 11.0.9600.16521
michele :: MICHELE-HP [administrateur]

23/03/2014 19:02:31
mbam-log-2014-03-23 (19-02-31).txt

Type d'examen: Examen complet (C:\|D:\|Q:\|)
Options d'examen activées: Mémoire | Démarrage | Registre | Système de fichiers | Heuristique/Extra | Heuristique/Shuriken | PUP | PUM
Options d'examen désactivées: P2P
Elément(s) analysé(s): 350665
Temps écoulé: 1 heure(s), 7 minute(s), 54 seconde(s)

Processus mémoire détecté(s): 0
(Aucun élément nuisible détecté)

Module(s) mémoire détecté(s): 0
(Aucun élément nuisible détecté)

Clé(s) du Registre détectée(s): 1
HKLM\SOFTWARE\Google\Chrome\Extensions\cgbealecnakbhfoeeipcnoboempfkbjd (PUP.Optional.FlashEnhance.A) -> Mis en quarantaine et supprimé avec succès.

Valeur(s) du Registre détectée(s): 0
(Aucun élément nuisible détecté)

Elément(s) de données du Registre détecté(s): 0
(Aucun élément nuisible détecté)

Dossier(s) détecté(s): 0
(Aucun élément nuisible détecté)

Fichier(s) détecté(s): 0
(Aucun élément nuisible détecté)

(fin)

Je fais la suite.

Excusez moi mais pour ZHPDiag, après "configurer" il y a 2 icones en bas à gauche, 1 avec une croix : retour au menu général et l'autre qui mène à "personnalisation".
Laquelle dois-je prendre ?

J'ai compris mon erreur : je n'avais pas vu qu'il y avait 2 icônes... Evidemment j'avais pris le mauvais.
Voici le lien du rapport :
https://forums-fec.be/upload/www/?a=d&i=7294366853
Merci

Bonsoir,
On continue alors :
1/
Désinstalle depuis le pannaeau de configuration et s'il est possible ces logiciels :
- Snap.Do Engine
- AOL Messaging Toolbar

2/
Supprime les extensions inutiles de ton navigateur .
Aide :
* Google chrome
* Firefox
* Internet explorer

3/
Télécharge: Junkware Removal Tool à partir ce lien : https://www.bleepingcomputer.com/download/junkware-removal-tool/dl/131/

!!! Ne clique pas sur Download !!! , attends simplement que la fenetre de telechargement arrive pour confirmation

* Enregistre ce fichier sur le bureau.

* Ferme tout tes navigateurs

Sous XP, double-clique sur l'icône et presse une touche lorsque cela sera demandé.
Sous Vista/7/8, clic droit et Exécuter en temps qu'administrateur.

* NB: Le bureau disparaitra un instant, c'est normal.

* Laisse le programme travailler ne touche plus à rien

* Poste le rapport généré à la fin de l'analyse.

Tuto : http://hackinginterdit.blogspot.fr/2013/02/junkware-removal-tool.html

@+

Bonsoir Fisch66,
En 1 : je n'ai pas pu désinstaller Snap. Do Engine
En 2 : En ce qui concerne les extensions inutiles de l'ordinateur : je ne les connais pas donc j'ai peur de faire une bêtise.
En 3 : voici le rapport JRT :

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Junkware Removal Tool (JRT) by Thisisu
Version: 6.1.3 (03.23.2014:1)
OS: Windows 7 Home Premium x64
Ran by michele on 24/03/2014 at 21:03:09,02
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

~~~ Services

~~~ Registry Values

~~~ Registry Keys

Successfully deleted: [Registry Key] HKEY_CLASSES_ROOT\CLSID\{FB684D26-01F4-4D9D-87CB-F486BEBA56DC}
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Classes\installer\upgradecodes\f928123a039649549966d4c29d35b1c9
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{11111111-1111-1111-1111-110011341191}
Successfully deleted: [Registry Key] "hkey_current_user\software\classes\typelib\{006ad7b2-968a-11de-88c9-5bde55d89593}"
Successfully deleted: [Registry Key] "hkey_current_user\software\microsoft\internet explorer\low rights\elevationpolicy\{a5aa24ea-11b8-4113-95ae-9ed71deaf12a}"

~~~ Files

Successfully deleted: [File] C:\Windows\syswow64\sho419D.tmp

~~~ Folders

Successfully deleted: [Empty Folder] C:\Users\michele\appdata\local\{010C0E66-1DA8-43A8-BDE7-E422A8C1DC30}
Successfully deleted: [Empty Folder] C:\Users\michele\appdata\local\{022A16D0-5062-402E-ACF4-F0FCAA0A7531}
Successfully deleted: [Empty Folder] C:\Users\michele\appdata\local\{02423AC5-78A8-4DDB-A168-B469DF3D0315}
Successfully deleted: [Empty Folder] C:\Users\michele\appdata\local\{024DA2D6-3774-4D88-ACCA-F18DBD5399ED}
Successfully deleted: [Empty Folder] C:\Users\michele\appdata\local\{02843942-D452-4498-8D01-D74D47C415D6}
Successfully deleted: [Empty Folder] C:\Users\michele\appdata\local\{028A6956-8589-4C4B-BB82-778F16F4A36A}
Successfully deleted: [Empty Folder] C:\Users\michele\appdata\local\{02FFDF7F-139E-40C4-80EC-BAE3A291494D}
Successfully deleted: [Empty Folder] C:\Users\michele\appdata\local\{035BFC7B-BD4F-4AC4-AC8C-F86D1A888FA9}
Successfully deleted: [Empty Folder] C:\Users\michele\appdata\local\{03B2A424-9892-4805-B067-3F26767AB795}
Successfully deleted: [Empty Folder] C:\Users\michele\appdata\local\{046F125A-781F-4130-AC56-90CB5C4B68F1}
Successfully deleted: [Empty Folder] C:\Users\michele\appdata\local\{04C43279-662B-4810-B457-7CFAC55CF641}
Successfully deleted: [Empty Folder] C:\Users\michele\appdata\local\{04E64438-9BE7-4954-9204-FF95E6D834EF}
Successfully deleted: [Empty Folder] C:\Users\michele\appdata\local\{05D2039B-61C0-4853-9C1E-F2137F6BC8A5}
Successfully deleted: [Empty Folder] C:\Users\michele\appdata\local\{06284ED3-72D2-41E2-B8F5-3733AC2A7901}
Successfully deleted: [Empty Folder] C:\Users\michele\appdata\local\{06CD42E2-3ED8-45B8-8247-8E10E1E50D1F}
Successfully deleted: [Empty Folder] C:\Users\michele\appdata\local\{07A857C5-1194-40A9-BED0-AC6A543EF257}
Successfully deleted: [Empty Folder] C:\Users\michele\appdata\local\{0889067F-D5F2-4FD7-BB5B-CCDA398B9BE3}
Successfully deleted: [Empty Folder] C:\Users\michele\appdata\local\{096D0255-2D13-44A0-8891-229082D228B4}
Successfully deleted: [Empty Folder] C:\Users\michele\appdata\local\{097D0CB8-255D-45D3-A6C0-42566CFA18E0}
Successfully deleted: [Empty Folder] C:\Users\michele\appdata\local\{0A0F2E92-3F01-47A1-891E-C4A4823DD51E}
Successfully deleted: [Empty Folder] C:\Users\michele\appdata\local\{0A460DAD-4D7C-4311-81C4-F129A00EA592}
Successfully deleted: [Empty Folder] C:\Users\michele\appdata\local\{0A74177D-FA60-4ADD-A3BA-368C33FED5ED}
Successfully deleted: [Empty Folder] C:\Users\michele\appdata\local\{0AAF80FD-1864-41E0-B5C2-DE5FE7083ED7}
Successfully deleted: [Empty Folder] C:\Users\michele\appdata\local\{0B4AF7B5-E8C5-403C-AB53-F6C5B36B3C49}
Successfully deleted: [Empty Folder] C:\Users\michele\appdata\local\{0BE5C8C5-9558-40CC-BDA5-EB28E5BBA40F}
Successfully deleted: [Empty Folder] C:\Users\michele\appdata\local\{0C179B63-C0A5-433A-8BAB-5AD4D20C4BB5}
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Successfully deleted: [Empty Folder] C:\Users\michele\appdata\local\{0DD6F1F7-1443-4C37-B3B2-D43DC3E6604F}
Successfully deleted: [Empty Folder] C:\Users\michele\appdata\local\{0E30D82E-CBC7-4075-8B85-735F7182880D}
Successfully deleted: [Empty Folder] C:\Users\michele\appdata\local\{0E4E3ED0-5714-46BA-94DE-694357074392}
Successfully deleted: [Empty Folder] C:\Users\michele\appdata\local\{0ECCFBFD-9557-4564-8710-E0C0FCDF4BA4}
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Successfully deleted: [Empty Folder] C:\Users\michele\appdata\local\{167AC9E7-A4DF-41F3-A0D8-40235DC5B9F9}
Successfully deleted: [Empty Folder] C:\Users\michele\appdata\local\{174D73D5-932D-41B2-8417-BC922A16C73A}
Successfully deleted: [Empty Folder] C:\Users\michele\appdata\local\{176DB368-4F97-4750-8D4C-82676CE95EA6}
Successfully deleted: [Empty Folder] C:\Users\michele\appdata\local\{17A32034-1FEC-4F76-89EA-0D0783CA08AB}
Successfully deleted: [Empty Folder] C:\Users\michele\appdata\local\{1832BD30-BDD1-43A2-9BF7-86D10148E0B4}
Successfully deleted: [Empty Folder] C:\Users\michele\appdata\local\{188D25AF-CA09-4A7E-8B1B-12E38BBFF30E}
Successfully deleted: [Empty Folder] C:\Users\michele\appdata\local\{18A4CD2B-B33A-4DBB-A91D-6669E6BE5BC4}
Successfully deleted: [Empty Folder] C:\Users\michele\appdata\local\{19A7690C-5946-428D-865C-D8B0B2FFDA0A}
Successfully deleted: [Empty Folder] C:\Users\michele\appdata\local\{19BD10FC-B8E4-47EF-BF66-FF0B00406209}
Successfully deleted: [Empty Folder] C:\Users\michele\appdata\local\{19BE7F21-7E9A-4339-B09C-E6E163E26C3C}
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Successfully deleted: [Empty Folder] C:\Users\michele\appdata\local\{1CD04B2D-FFA9-4352-8975-2367BAC3CEE7}
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Successfully deleted: [Empty Folder] C:\Users\michele\appdata\local\{1ECE4AC5-0F5E-4504-B9A5-2AA4230598BA}
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Successfully deleted: [Empty Folder] C:\Users\michele\appdata\local\{1FF9E19E-0B96-48C5-8606-4F595D776A29}
Successfully deleted: [Empty Folder] C:\Users\michele\appdata\local\{203F4E02-7BC0-400C-999F-D4BF67101ACF}
Successfully deleted: [Empty Folder] C:\Users\michele\appdata\local\{2088AE52-A815-40CC-8B40-45CA8F440C93}
Successfully deleted: [Empty Folder] C:\Users\michele\appdata\local\{2098397E-F192-4D93-A0D1-5A089E5D4AD6}
Successfully deleted: [Empty Folder] C:\Users\michele\appdata\local\{20B5FA09-B6D9-4DF5-8BEE-485BED1714B1}
Successfully deleted: [Empty Folder] C:\Users\michele\appdata\local\{214115C6-3CF0-40A6-A504-930AC3909393}
Successfully deleted: [Empty Folder] C:\Users\michele\appdata\local\{21A9AEE1-FCE2-414D-9178-A83E14CB9804}
Successfully deleted: [Empty Folder] C:\Users\michele\appdata\local\{21B790E9-C4A7-4188-BAAA-0B7426EF4D29}
Successfully deleted: [Empty Folder] C:\Users\michele\appdata\local\{21BA3635-B68D-41F9-8926-2BFBD80FB7CC}
Successfully deleted: [Empty Folder] C:\Users\michele\appdata\local\{21C1B5A2-35F4-4250-8D25-65A1E777A554}
Successfully deleted: [Empty Folder] C:\Users\michele\appdata\local\{22574EF4-84F2-4A8E-A281-1F78E3D6ADBB}
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Successfully deleted: [Empty Folder] C:\Users\michele\appdata\local\{23E0D532-0F5B-47EA-86C1-009B7791312A}
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Successfully deleted: [Empty Folder] C:\Users\michele\appdata\local\{27472D1C-B492-41AA-BFCD-B2351211990E}
Successfully deleted: [Empty Folder] C:\Users\michele\appdata\local\{2787D0BF-2B49-459B-85A8-9C060329CD7E}
Successfully deleted: [Empty Folder] C:\Users\michele\appdata\local\{2811C64E-4E84-4CF6-87A4-0521D271DA27}
Successfully deleted: [Empty Folder] C:\Users\michele\appdata\local\{286E4E10-B2FD-43BE-A031-F2274012D15D}
Successfully deleted: [Empty Folder] C:\Users\michele\appdata\local\{28A0C1BC-EF47-4EFA-9E85-40E3B89C481A}
Successfully deleted: [Empty Folder] C:\Users\michele\appdata\local\{28A114DF-1D57-44B3-AFB2-7FF6AFBFF726}
Successfully deleted: [Empty Folder] C:\Users\michele\appdata\local\{28A6F808-491B-479A-8D8B-5580FBDC9976}
Successfully deleted: [Empty Folder] C:\Users\michele\appdata\local\{28CE339B-1EF5-4A8E-BBD7-4881EF09A492}
Successfully deleted: [Empty Folder] C:\Users\michele\appdata\local\{28F429FB-8770-47D0-BD19-D9416F2F51D8}
Successfully deleted: [Empty Folder] C:\Users\michele\appdata\local\{2961795F-EC36-4F18-B09A-6F3BA876BD92}
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Successfully deleted: [Empty Folder] C:\Users\michele\appdata\local\{F1383B54-1552-445D-BE7E-CEC870FA59F6}
Successfully deleted: [Empty Folder] C:\Users\michele\appdata\local\{F1F5097E-B2B6-4481-9212-E5F72088B040}
Successfully deleted: [Empty Folder] C:\Users\michele\appdata\local\{F20E6939-B727-4D30-8CC8-227EC693FE3F}
Successfully deleted: [Empty Folder] C:\Users\michele\appdata\local\{F2E7203F-A

D'accord!

En 2 : En ce qui concerne les extensions inutiles de l'ordinateur : je ne les connais pas donc j'ai peur de faire une bêtise. 

Tu peux me lister la liste des extensions pour t'aider à supprimer celles qui sont inutiles! :-)

A demain

Bonne nuit

Bonjour Fish66
Je suis désolée mais je n'ai pas pu répondre avant.
Voici les extensions complémentaires. Concernant IE j'ai du passer par le panneau de configuration puisque inactif.

Voici

Barre d'outils et extensions IE

(non vérifié) VidéoLAN :
VLC ActiveXPlugin and IE Web Activé

Adobe Systems incorporated
Shockwave Flash Object Activé

Apple Inc.
QuickTime Objet Activé
QuickTime Objet Activé
QuickTimeCheck Class Activé

AVAST Software a.s.
Avast! Onlin Secruity Désactivé
Avast! Onlin Secruity Désactivé

Hewlett-Packard Company
Hp ActiveCheck Client Activé
AclmControolProxy.AclmContro... Activé
HP Network Chek Helper Désactivé

Microsoft Corporation
Free Treaded XML DOM Docu... Activé
XML HTTP 3.0 Activé
XML DOM Document 3.0 Activé
Windows Live ID Sign-in Control Activé
AUDIO_WAV Moniker Class Activé
AUDIO_MP3 Moniker Class Activé
XML HTTP 6.0 Activé
XML DOM Document 6.0 Activé
Lecteur Windows Média Activé
HtmlDigSafeHelper Class Activé
XSL Template Activé
XML DOM Document Activé
Windows Media Player Activé
Windows Live ID Sign-in Helper Désactivé

Non disponible
HP vérificateur de réseau HP Activé
Ajout Direct dans Windows Live Activé

Oracle America, Inc
Console Sun Java Activé
Java Plug-in 2 SSV Helper Activé
Java Plug-inSSV Helper Activé
isInstalled Class Activé
Java SE Runtime Environnement 7... Activé

MOTEURS RECHERCHES
Bing Désactivé
Ebay non dispo
Googl Activé par défaut

ACCELERATEURS
Sont par défaut : Cartographie avec bing
Messagerie : envoyer courrier électronique live.com
Traduction : avec bing microsoft translator.com

PROTECTION CONTRE LE TRACKING :::Désactivé

POUR FIREFOX :

Extensions :
Avast Online Security 9.0.2013.75 désactivé

Apparence :
Thème par défaut 28.0

Plugins :
Java deployment toolkit 7.0.510.13. 10.51.2013 Demander pour activer
Java (TM) Platform SE 7.U51 10.51.2.13 Demander pour activer
Microsoft Office 2010 14.0 .4761.1000 Toujours activer
Quick Time Plug-in 7.7.3 -7.7.3.0 Toujours activer
Shockwave Flash 12.0..077 Toujours activer
VLC Web Plugin 2.0.0.0 Demander pour activer
Windows Live Photo Gallery 15.4.355.308 Toujours activer

En ce qui concerne Google Chrome, je ne le trouve pas???

Merci pour tout
Cordialement,
Jea84

Re,
Il n'y aucune publicité sur IE puisqu'il ne veut pas s'ouvrir...
La page reste désespéramment blanche... Il n'y a rien d'actif, pas d'adresse, rien...
Je relance ZHPDiag.

Voici le lien pour le rapport ZHPDiag

https://forums-fec.be/upload/www/?a=d&i=5731818276

Merci

Bonsoir,
D'accord!
1/
--> Copie tout le texte présent en gras ci-dessous (Sélectionne-le, clique droit dessus et choisis "Copier").


Script ZHPFix
EmptyPrefetch
ShortcutFix
[MD5.00000000000000000000000000000000] [APT] [4908] (...) -- C:\Users\michele\AppData\Local\Temp\launchie.vbs \\B (.not file.) [0]
[MD5.00000000000000000000000000000000] [APT] [{30ABDB54-A699-4E99-B04E-C17BBFF64A7B}] (...) -- C:\Users\michele\Desktop\FarmFrenzyPizzaPartySetup.exe (.not file.) [0]
O51 - MPSK:{5095f567-5a29-11e2-9f6b-2c4138b2611b}\AutoRun\command. (...) -- G:\PMCsetup.exe (.not file.)
[HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\Explorer] NoActiveDesktopChanges: Modified
O42 - Logiciel: Snap.Do Engine - (.ReSoft Ltd..) [HKCU][64Bits] -- {34fee14a-4b88-43f3-a0af-b5f9ccf6f5fe} =>Hijacker.SmartBar
[HKCU\Software\PopCap] =>Adware.PopCap
[HKCU\Software\Reimage] =>Rogue.ReimageRepair
[HKLM\Software\Wow6432Node\flash-Enhancer] =>Adware.FlashEnhancer
O90 - PUC: "2BC4C58B253B8DB418C8CB3E35951970" . (.SweetIM for Messenger 3.6.) -- C:\Windows\Installer\{B85C4CB2-B352-4BD8-818C-BCE353599107}\ARPPRODUCTICON.exe =>PUP.SweetIM
[MD5.238F06F0151652B032D4DC2B54C74EB3] [WIS][06/02/2014] (.LPT - LPT System Updater Service.) -- C:\Windows\Installer\14e27ee.msi [1712128]
[HKCU\Software\Microsoft\Windows\CurrentVersion\Uninstall\{34fee14a-4b88-43f3-a0af-b5f9ccf6f5fe}] =>Hijacker.SmartBar^
[HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\UpgradeCodes\F928123A039649549966D4C29D35B1C9] =>Adware.MyWebSearch
[HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\29799DE249E7DBC459FC6C8F07EB8375]
[HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\0238BBE24EA3A70408B81E4BB89C15E5]
[HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\07D5290CDBDAE4242926B8E6CA650501]
[HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\0E3D8A5B48622A445A7DF73FEFF32C3F]
[HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\UpgradeCodes\789034A89BAC50E4782F0A7BDBF75632] =>PUP.SweetIM
[HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\4318DF19719275242801CBE292063A4C]
[HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\45FC115D1FEAEF849A4E1610D6EC8BF0]
[HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\46A5861A389ADB844AF89E31BC9DF0A1]
[HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\49B0E1A6FF50BBE4289E4E23DE6EA0C7]
[HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\4CCCAC049F34D0540AAC13011398BEDB]
[HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\5C4389D0BFB302C479DE4178BD5D9EBA]
[HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\5D2B09BDEF4FE54418E6F3373CDBC7AC]
[HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\61B65D3397A1FBF4CB1571B5E4F6B5B0]
[HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\68E8A05C60DD9254591DBD16C94EDDBF]
[HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\697E782CF574CC34CBB9566440BA12BC]
[HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\6AE27A8613CF7EA4782F2886F67295E5]
[HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\75D5168E5E176C24981B4E5DBD991078]
[HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\7CE172051F585E04187BCB97570BFA74]
[HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\86A901BA5265452499DCBF719C378EE3]
[HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\8724E58E6C7D00C48A0D4F3345EB2C26]
[HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\88ABD1CD5C40EC84789A7F6EF86DAC5E]
[HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\980289C22F80A7C4BB9323DC61255E4E]
[HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\9A4B7EF3789F871419D9302583B20C15]
[HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\A6C53B0F76C44004A8F36716213017DB]
[HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\AB676B0E1B9EFA049B9F7DDDA9645734]
[HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\B31BBB0B825EDEF45AB0FE7099C68C81]
[HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\B471D8D7319336B4CA89374ED0D7B806]
[HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\B59F2D8189784CC46A4597F2842480B0]
[HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\BC30043663AA2CA4DA1DAA9CA5FDCC75]
[HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\BD746FB95FB8E5B45BF66BE54D5FD91F]
[HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\CCF399FCD6D2D3F46BF02A1378654FC9]
[HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\D149C1355C98DE24E82CEFBD996FE06A]
[HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\DB59FDB786388EA4D897F3EE715683AC]
[HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\DB8DAD19CFBCC2049A4477183787E8C5]
[HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\E1C820A74ED67374BA048B52CB3C3804]
[HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\EC65F200D112357449C8B1BC3CFA03D0]
[HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\F327D0C73C0973644A21E8CC852267A0]
[HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\FA96423FE2B98E248A3B23548D1E22D9]
[HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\FDC83385E6C239F4C876A77A37DF581D]
[HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\34EDDB1BFB3A2D448845F3EFD0F15A43]
[HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\427EA997C413D1D47907CBFC7B2DB432]
[HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\F754C503375A13344B22388E18DFE87E]
[HKLM\Software\Classes\Installer\Features\2BC4C58B253B8DB418C8CB3E35951970] =>PUP.SweetIM
[HKLM\Software\Classes\Installer\Products\2BC4C58B253B8DB418C8CB3E35951970] =>PUP.SweetIM
[HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Products\2BC4C58B253B8DB418C8CB3E35951970]
[HKLM\Software\Wow6432Node\Classes\Installer\Features\2BC4C58B253B8DB418C8CB3E35951970] =>PUP.SweetIM
[HKLM\Software\Wow6432Node\Classes\Installer\Products\2BC4C58B253B8DB418C8CB3E35951970] =>PUP.SweetIM
[HKCU\Software\Reimage] =>Rogue.ReimageRepair
[HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\CA0054A5AB3EFFE4CB5660E44A1E7DCC]
[HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\08E33F7B61DEFF24BB9673ED7D467636]
[HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\0FF2AEFF45EEA0A48A4B33C1973B6094]
[HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\305B09CE8C53A214DB58887F62F25536]
[HKCU\Software\PopCap] =>Adware.PopCap^
[HKLM\Software\Wow6432Node\flash-Enhancer] =>Adware.FlashEnhancer^
C:\Windows\Installer\14e27ee.msi =>Adware.IncrediBar^
C:\Windows\Reimage.ini =>Rogue.ReimageRepair
O3 - Toolbar\WebBrowser: (no name) - [HKCU]{2318C2B1-4965-11D4-9B18-009027A5CD4F} Clé orpheline
[HKLM\Software\Wow6432Node\mamverifier]
[HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{D6533F74-218B-41BE-9D91-5BD471FECFFD}] =>Toolbar.Conduit
[HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\261F213D1F55267499B1F87D0CC3BCF7]
[HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\741B4ADF27276464790022C965AB6DA8]
[HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\7DE196B10195F5647A2B21B761F3DE01]
[HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\9D4F5849367142E4685ED8C25E44C5ED]
[HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Products\A28B4D68DEBAA244EB686953B7074FEF]
[HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\A5875B04372C19545BEB90D4D606C472]
[HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\A876D9E80B896EC44A8620248CC79296]
[HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\B66FFAB725B92594C986DE826A867888]
[HKLM\Software\Wow6432Node\Microsoft\Tracing\BingBar_RASAPI32]
[HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\0CFE535C35F99574E8340BFA75BF92C2]

EmptyCLSID
EmptyFlash
EmptyTemp


=> Puis lance ZHPFix depuis le raccourci situé sur ton Bureau.
(Sous Vista/Win7/Win8, il faut cliquer droit sur le raccourci de ZHPFix et choisir Exécuter en tant qu'administrateur)
=> Une fois ZHPFix ouvert, clique sur "importer" puis sur "ok" et ensuite colle le texte dans la fenêtre, clique sur GO en bas de page et confirme par oui pour lancer le nettoyage des données

=> laisse travailler l'outil et ne touche à rien ...
=> S'il t'est demandé de redémarrer le PC pour finir le nettoyage, fais le !

Une fois terminé, un nouveau rapport s'affiche : poste le contenu de ce dernier dans ta prochaine réponse ...
Ce rapport est copié sur le bureau

( ce rapport est en outre sauvegardé dans ce dossier C:/ZHP/ZHPDIAG)

===================================
Aide :http://helper-formation.fr/entraide/viewtopic.php?f=31&t=2333

2/
Concernant Internet Explorer :
- Exécute Fixit pour windows 7 : https://docs.microsoft.com/en-us/windows/deployment/update/windows-update-resources
- Uilise ce lien pour réparer ton Internet explorer : https://support.microsoft.com/fr-fr/help/318378/how-to-repair-or-reinstall-internet-explorer-in-windows

Tiens moi au courant..

@+
¤¤¤ Le meilleur remède pour tous les problèmes, c'est la patience.... ¤¤¤

Voici le lien pour le rapport ZHPFix

https://forums-fec.be/upload/www/?a=d&i=7277868906

Je fais le 2 et te tiens au courant.

Bonne soirée

Je viens de faire l'étape n° 2
Concernant IE
J'ai exécuté FIXIT pour Windows 7

Dans problèmes trouvés :
- check for missing or corrupt files détecté (avec un triangle jaune)
dans le détail : repair missing or corrupt files

- Service registration is missing or corrupt Corrigé

En ce qui concerne le lien concernant IE
J'ai suivi la prodédure et après avoir cliqué sur "réinitialisé" j'ai obtenu
-une croix rouge : réinitialisation de la personnalisation utilisateur
-validation pour désactivation des modules complémentaires du navigateur
- validation pour applications des paramètres par défaut

Internet est toujours une page blanche. Rien d'actif...
Que dois-je faire ? c'est désespérant.
Bonne soirée et merci

Après avoir suivi les étapes parues dans le forum de comment ca marche avec pour titre "Internet explorer a cessé de fonctionner"de djeff-30 le 8/05/2008, j'ai suivi les différentes étapes expliquées par "utilisateur anonyme" et j'en suis arrivée à l'étape 4 qui conseille de créer un nouveau compte utilisateur en tant qu'administrateur et là, MIRACLE! Internet Explorer marche...
Il dit donc que "s'il fonctionne le problème vient de votre propre compte utilisateur. La première chose à faire dans ce cas est de rechercher un virus/troyen installé sur votre session."

Que dois-je faire svp ?
Je vous souhaite une bonne nuit
Cordialement,

Bonjour,
Parfait! :-)
Il existe des traces d'un rogue..
---------------------
* Télécharge sur le bureau RogueKiller (par tigzy)
https://www.luanagames.com/index.fr.html
* ( Sous Vista/Seven,clique droit, lancer en tant qu'administrateur )
* Quitte tous tes programmes en cours
* Lance RogueKiller.exe

Si l'infection bloque le programme, il faut le relancer plusieurs fois ou le renommer en winlogon.exe

* Laisse le prescan se terminer, clique sur Scan

* Clique sur Rapport pour l'ouvrir puis copie/colle le sur le dans ton prochain message

@+

Bonjour Fish66,
Je te prie d'excuser mon ignorance mais je ne sais pas lequel des deux télécharger ? est-ce que c'est le 64 ? Je suppose que c'est bien le bleu et non le rouge qui est en dessous ?
Merci de bien vouloir m'informer.

Je viens de regarder sur le site et j'ai vu comment on sait si c'est du 32ou 64 bits.
Je vais donc télécharger le bleu en 64 bits.
Merci

Voici le rapport de RogueKiller.
Une petite précision, lorsqu'il était en pré-scan, une fenêtre s'est ouverte disant que je devais accepter pour continuer et là une fenetre de IE s'est ouverte (IE étant toujours blanche) et après il a continué. J'espère que tout a fonctionné normalement ?

https://pjjoint.malekal.com/files.php?id=20140326_n11c14j7s5n7

Merci pour tout