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Malware or viruses?

fiesta500 Posted messages 57 Status Member -  
lilidurhone Posted messages 800 Registration date   Status Security Contributor Last intervention   -
Hello,
Could someone please tell me if the following software is negative?
WDM_A406 (this one is on my desk)
Search Helper
ASK Toolbar Updater Ask.com
Adobe Flash Player 11 Plugin
Browse Smart
Adobe Reader x(10.1.8) fr.. Adobe Systems Incorporated
Adobe Shockwave Player 12.0 " " "
Google Talk Plugin
J2Se Runtime Environment 5.0 Update 3
My configuration Cybelsoft
Thank you again for clarifying these programs on my Windows Vista
fiesta500

4 answers

  1.
    Malekal_morte- Posted messages 178136 Registration date   Status Moderator, Security Contributor Last intervention   24 711
     
    Hello,

    Uninstall:
    ASK Toolbar Updater Ask.com
    Browse Smart
    Search Helper

    Comme l'ange que tu es, tu ris créant une légèreté dans ma poitrine,
    Tes yeux me pénètrent,
    (Ta réponse est toujours 'peut-être')
    C'est à ce moment-là que je me suis levé et que je suis parti.
    1
    1. fiesta500 Posted messages 57 Status Member 5
       
      Good evening,
      Thank you, I uninstalled what you mentioned today
      Your advice is invaluable to me.
      0
  2. Girin Val. Posted messages 43 Registration date   Status Member Last intervention   1
     
    WDM_A406 : Shortcut to a driver’s functions, just remove the desktop shortcut if you have one, otherwise leave the process.
    Search Helper : A space hog, you can get rid of it.
    ASK Toolbar Updater Ask.com : same as the previous one.
    Adobe flash player 11 plugin : plugin necessary for the execution of web scripts, I advise you to keep it.
    Browse Smart : Another space hog.
    Adobe Readerx(10.1.8)fr.. Adobe systems incorporation : For PDFs, keep it, it can be useful.
    Adobe Shockwave Player 12.0 " " " : Almost similar to Adobe Flash Player : Necessary, for example on YouTube.
    Google Talk Plugin : You can get rid of it.
    J2Se RunTime environment 5.0 Updat 3 : This is JAVA, it is necessary for many things, keep it.
    Ma-configuration Cybelsoft : It's just a way to know your configuration, there are plenty of others without risk, so I advise you to remove it.
    1
    1. fiesta500 Posted messages 57 Status Member 5
       
      Thank you for all these details,
      However, regarding WDM_A406, it is on my desktop with an icon shaped like a shield with 4 colors: yellow, green, red, and blue
      I do not see it in the control panel - "features"
      Should it be deleted or downloaded?
      0
    2. Girin Val. Posted messages 43 Registration date   Status Member Last intervention   1
       
      This is a program that can only be launched as an administrator. In fact, it is probably the driver setup. It makes sense that you don't find it in the list of programs since it is a driver.
      Check if the driver is installed and if so, remove the icon from your desktop. Otherwise, run the setup and remove the icon.

      To check if it is installed:

      Start Menu > Right-click on Computer > Properties > Device Manager

      In the tree structure, look for the device of the chipset or the graphics card. If you see a question mark icon for the relevant device, it means its driver (hence the icon on your desktop) is not installed. Otherwise, it is installed.
      0
    4. Girin Val. Posted messages 43 Registration date   Status Member Last intervention   1
       
      It's good, I think he understood XD.

      As everyone tells you, you should update Java and Adobe. It's better...
      0
    5. fiesta500 Posted messages 57 Status Member 5
       
      Good evening,
      Aïh Aïh! You don’t realize how complex this is for me,
      all this computer language I have to understand with my little brain that’s not used to all this.
      The "steps to follow" seem simple, I'll give it a try!

      Yes! Without a doubt, updating Java, I’ll take your word for it.
      But how do you update software when it doesn’t prompt you to??

      I have another issue:
      When I start my computer.... a window opens with the message:
      The task scheduler engine has stopped working and has been shut down, a problem caused this application to malfunction.
      Windows will notify you if a solution is available.
      This has been happening since yesterday.
      What do you think? Should I wait?
      0
  3. lilidurhone Posted messages 800 Registration date   Status Security Contributor Last intervention   3 818
     
    Adobe Reader not up to date

    Java as well

    If there is a problem, there is always a solution
    Don't forget to mark your topic as resolved
    0
  4. lilidurhone Posted messages 800 Registration date   Status Security Contributor Last intervention   3 818
     
    * Download ZHPDiag (by Nicolas Coolman)
    https://www.zebulon.fr/telechargements/securite/systeme/zhpdiag.html or https://www.commentcamarche.net/telecharger/utilitaires/24803-zhpdiag/

    * In case the first link doesn't work, click on the one below
    ftp://zebulon.fr/ZHPDiag2.exe

    * Let yourself be guided during the installation; it will launch automatically at the end.

    * Don't forget to install its icon on the desktop; the icon looks like a parchment
    https://www.cjoint.com/13sp/CIvuQfap3YY_zhpdiag.png

    * Upon opening the software, you will be offered two options: "search" and "configure"

    * Click on configure

    * Options then all

    * Click on the icon representing a magnifying glass + ("Launch the diagnosis")

    * Save the report on your Desktop using the icon representing a floppy disk

    * To host the report, go to cjoint.com
    * Click on choose a file, find the report on your PC.

    * The report is saved at C:\ZHP\ZHPDiag.txt

    * Once you find the report, select it, and click on Open

    * Choose the type of sharing (I recommend private; it will be deleted after 4 days)

    * Then click on create cjoint link

    * Once you obtain the link, copy and paste it into your next response

    * For assistance https://www.commentcamarche.net/faq/29493-utiliser-cjoint-pour-heberger-des-fichiers

    --
    If there are any problems, there is always a solution
    Don’t forget to mark your topic as resolved
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