Virus scan not installed properly or poorly installed
lahire
Posted messages
6
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Member
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eliaze -
eliaze -
Good evening everyone,
My problem is as follows.
I have installed Virus Scan on my PC. The installation went smoothly, and memory and disk checks were performed correctly.
Seems no problem at first, but:
1) If I view the information in the 'Security Center', the antivirus protection is disabled. I have the following comment: "MacAfee reports that it is disabled...."
2) If I right-click the VirusScan icon in the taskbar, "Disable real-time protection" is greyed out.
3) If I uninstall VirusScan and check the content of the Security Center again, I still have the comment "MacAfee reports that it is disabled" even though the antivirus was uninstalled via Add/Remove Programs...
Strange!
What can I do?
Thank you
Best regards.
Lahire
Configuration: Windows XP Internet Explorer 6.0 DELL Inspiron 1501
My problem is as follows.
I have installed Virus Scan on my PC. The installation went smoothly, and memory and disk checks were performed correctly.
Seems no problem at first, but:
1) If I view the information in the 'Security Center', the antivirus protection is disabled. I have the following comment: "MacAfee reports that it is disabled...."
2) If I right-click the VirusScan icon in the taskbar, "Disable real-time protection" is greyed out.
3) If I uninstall VirusScan and check the content of the Security Center again, I still have the comment "MacAfee reports that it is disabled" even though the antivirus was uninstalled via Add/Remove Programs...
Strange!
What can I do?
Thank you
Best regards.
Lahire
Configuration: Windows XP Internet Explorer 6.0 DELL Inspiron 1501
7 answers
McAfee VirusScan Enterprise 8.5i installs a component called "Access Protection." From the VirusScan console, double-click on "Access Protection." A dialog window "Access Protection Properties" appears. At the bottom of this window there is a checkbox "Prevent McAfee services from being stopped." Simply unchecking this box disables "on-access scanning." Now that you know where this configuration comes from, I propose to recheck this option.
Best regards,
Best regards,
I also just upgraded to McAfee VirusScan Enterprise 8.5.0i. Everything works fine except I can't temporarily disable real-time scanning... The option is grayed out when I right-click the little shield. If I open the VirusScan console, I also can't disable real-time scanning... Does anyone have a solution?!
I found that it was enough to disable the "protection during access" first, wait a few moments, and the "disable analysis during access" option is no longer greyed out ;)
Pat
Obviously, the antivirus updates are not applied yet, so I download them.
Everything goes fine. Windows (XP Pro) is happy and tells me that my antivirus is up to date, except that after the next reboot I have a forbidden sign on the icon indicating that Access Scan is disabled.
When I try to enable it by right-clicking (or in the Viruscan console, the status changes only for a fraction of a second.
Obviously, now Windows and my firewall have detected this anomaly and tell me that my system is at risk.
I should note that I have Spybot and Zone Alarm.
Thank you for your help!
However, when I try to scan the drives, I get the message:
The required virus definition files are missing or corrupted. Unable to initialize the scanning engine. Reinstall the product.
Would that mean anything to anyone?
Thanks!
Jessie