Macbook Pro freeze puis demande d'éteindre

Fermé
Signaler
-
Messages postés
26901
Date d'inscription
jeudi 5 avril 2007
Statut
Contributeur
Dernière intervention
22 novembre 2021
-
Bonjour à tous,

J'ai un macbook pro 13" acheté en 2012 et qui depuis quelque temps freeze en sortant un panneau d'alerte en plusieurs langues, pour me demander d'éteindre afin de redémarrer mon mac, car des choses ne vont plus... Je ne sais pas si c'est un virus, un logiciel mal installé ou un problème matériel.

Une fois redémarré mon mac génère un rapport d'erreur qu'il envoie à Apple. Je vous joins ce fameux rapport si quelqu'un peut m'aider à resoudre ce problème, je le remercie d'office.


Interval Since Last Panic Report: 824901 sec
Panics Since Last Report: 1
Anonymous UUID: 845C5337-2D16-4C5E-8EFB-57C595C9B8CB

Tue Nov 26 10:14:27 2013
panic(cpu 0 caller 0xffffff80002c4794): Kernel trap at 0xffffff8072bc7000, type 14=page fault, registers:
CR0: 0x000000008001003b, CR2: 0xffffff8072bc7000, CR3: 0x0000000000100000, CR4: 0x00000000000606e0
RAX: 0xffffff800bafa488, RBX: 0x0000000000000001, RCX: 0x0000f8707098610d, RDX: 0x0000000000000001
RSP: 0xffffff807f263bf8, RBP: 0xffffff807f263c30, RSI: 0x0000000000000023, RDI: 0xffffff8015d1d000
R8: 0x0000000000000001, R9: 0x0000000000000001, R10: 0x0000000000000000, R11: 0x0000000000000000
R12: 0x0000f8707098610d, R13: 0xffffff8015d1d000, R14: 0x0000000000000001, R15: 0x0000000000000023
RFL: 0x0000000000010246, RIP: 0xffffff8072bc7000, CS: 0x0000000000000008, SS: 0x0000000000000010
CR2: 0xffffff8072bc7000, Error code: 0x0000000000000010, Faulting CPU: 0x0

Backtrace (CPU 0), Frame : Return Address
0xffffff807f2638a0 : 0xffffff8000220792
0xffffff807f263920 : 0xffffff80002c4794
0xffffff807f263ad0 : 0xffffff80002da55d
0xffffff807f263af0 : 0xffffff8072bc7000
0xffffff807f263c30 : 0xffffff7f80a0663e
0xffffff807f263c70 : 0xffffff7f809fc8f2
0xffffff807f263cc0 : 0xffffff7f80a00a63
0xffffff807f263d10 : 0xffffff7f809ff2f3
0xffffff807f263e50 : 0xffffff7f809f0f9d
0xffffff807f263ee0 : 0xffffff7f809f2533
0xffffff807f263f20 : 0xffffff7f80a5b41e
0xffffff807f263f40 : 0xffffff7f80a5b5c8
0xffffff807f263f70 : 0xffffff800023dbbc
0xffffff807f263fb0 : 0xffffff8000820057
Kernel Extensions in backtrace:
com.apple.iokit.IOHIDFamily(1.7.1)[675CB4D0-DEAD-379A-AEAC-7719BFE54EEC]@0xffffff7f809ed000->0xffffff7f80a57fff
dependency: com.apple.driver.AppleKeyStore(28.18)[03A494E4-AA15-35DF-85EF-D8B2C7A9F05B]@0xffffff7f809e1000
com.apple.iokit.IOUSBHIDDriver(5.0)[82BC2B1C-DA47-3C1D-A6AF-276262101A23]@0xffffff7f80a58000->0xffffff7f80a5ffff
dependency: com.apple.iokit.IOHIDFamily(1.7.1)[675CB4D0-DEAD-379A-AEAC-7719BFE54EEC]@0xffffff7f809ed000
dependency: com.apple.iokit.IOUSBFamily(5.1.0)[71AF5A29-1AE2-3812-A0FF-96DD1CC6534D]@0xffffff7f80977000

BSD process name corresponding to current thread: kernel_task

Mac OS version:
11G63

Kernel version:
Darwin Kernel Version 11.4.2: Thu Aug 23 16:25:48 PDT 2012; root:xnu-1699.32.7~1/RELEASE_X86_64
Kernel UUID: FF3BB088-60A4-349C-92EA-CA649C698CE5
System model name: MacBookPro8,1 (Mac-94245B3640C91C81)

System uptime in nanoseconds: 273161809291480
last loaded kext at 267379130059328: com.apple.driver.AppleUSBCDC 4.1.22 (addr 0xffffff7f807d0000, size 16384)
last unloaded kext at 267573360885292: com.apple.driver.AppleUSBCDC 4.1.22 (addr 0xffffff7f807d0000, size 12288)
loaded kexts:
com.trusteer.driver.gakl_driver_2 1
com.paragon-software.filesystems.ntfs 82
com.apple.filesystems.smbfs 1.7.2
com.apple.driver.AppleHWSensor 1.9.5d0
com.apple.driver.AppleMikeyHIDDriver 122
com.apple.driver.AudioAUUC 1.59
com.apple.driver.AppleMikeyDriver 2.2.5a5
com.apple.driver.AppleUpstreamUserClient 3.5.9
com.apple.driver.AppleHDA 2.2.5a5
com.apple.driver.AppleIntelHD3000Graphics 7.3.2
com.apple.driver.AGPM 100.12.75
com.apple.driver.SMCMotionSensor 3.0.2d6
com.apple.filesystems.autofs 3.0
com.apple.driver.AppleSMCLMU 2.0.1d2
com.apple.iokit.IOUserEthernet 1.0.0d1
com.apple.iokit.IOBluetoothSerialManager 4.0.8f17
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.AudioIPCDriver 1.2.3
com.apple.driver.ApplePolicyControl 3.1.33
com.apple.driver.ACPI_SMC_PlatformPlugin 5.0.0d8
com.apple.driver.AppleLPC 1.6.0
com.apple.driver.AppleBacklight 170.2.2
com.apple.driver.AppleMCCSControl 1.0.33
com.apple.driver.AppleSMCPDRC 5.0.0d8
com.apple.driver.AppleUSBTCButtons 227.6
com.apple.driver.BroadcomUSBBluetoothHCIController 4.0.8f17
com.apple.driver.AppleUSBTCKeyboard 227.6
com.apple.driver.AppleIRController 312
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.BootCache 33
com.apple.iokit.SCSITaskUserClient 3.2.1
com.apple.driver.XsanFilter 404
com.apple.iokit.IOAHCISerialATAPI 2.0.3
com.apple.iokit.IOAHCIBlockStorage 2.1.0
com.apple.driver.AppleUSBHub 5.1.0
com.apple.driver.AirPort.Brcm4331 561.7.22
com.apple.driver.AppleSDXC 1.2.2
com.apple.iokit.AppleBCM5701Ethernet 3.2.4b8
com.apple.driver.AppleEFINVRAM 1.6.1
com.apple.driver.AppleSmartBatteryManager 161.0.0
com.apple.driver.AppleAHCIPort 2.3.1
com.apple.driver.AppleFWOHCI 4.9.0
com.apple.driver.AppleUSBEHCI 5.1.0
com.apple.driver.AppleACPIButtons 1.5
com.apple.driver.AppleRTC 1.5
com.apple.driver.AppleHPET 1.7
com.apple.driver.AppleSMBIOS 1.9
com.apple.driver.AppleACPIEC 1.5
com.apple.driver.AppleAPIC 1.6
com.apple.driver.AppleIntelCPUPowerManagementClient 195.0.0
com.apple.nke.applicationfirewall 3.2.30
com.apple.security.quarantine 1.4
com.apple.security.TMSafetyNet 8
com.apple.driver.AppleIntelCPUPowerManagement 195.0.0
com.apple.driver.DspFuncLib 2.2.5a5
com.apple.driver.AppleSMBusPCI 1.0.10d0
com.apple.kext.triggers 1.0
com.apple.iokit.IOSurface 80.0.2
com.apple.iokit.IOFireWireIP 2.2.5
com.apple.iokit.IOSerialFamily 10.0.5
com.apple.iokit.IOAudioFamily 1.8.6fc18
com.apple.kext.OSvKernDSPLib 1.3
com.apple.driver.AppleHDAController 2.2.5a5
com.apple.iokit.IOHDAFamily 2.2.5a5
com.apple.driver.AppleGraphicsControl 3.1.33
com.apple.driver.AppleSMC 3.1.3d10
com.apple.driver.IOPlatformPluginLegacy 5.0.0d8
com.apple.driver.AppleBacklightExpert 1.0.4
com.apple.iokit.IONDRVSupport 2.3.4
com.apple.driver.AppleSMBusController 1.0.10d0
com.apple.driver.AppleIntelSNBGraphicsFB 7.3.2
com.apple.iokit.IOGraphicsFamily 2.3.4
com.apple.driver.IOPlatformPluginFamily 5.1.1d6
com.apple.driver.AppleUSBBluetoothHCIController 4.0.8f17
com.apple.iokit.IOBluetoothFamily 4.0.8f17
com.apple.driver.AppleThunderboltDPInAdapter 1.8.5
com.apple.driver.AppleThunderboltDPAdapterFamily 1.8.5
com.apple.driver.AppleThunderboltPCIDownAdapter 1.2.5
com.apple.driver.AppleUSBMultitouch 230.5
com.apple.iokit.IOUSBHIDDriver 5.0.0
com.apple.driver.AppleUSBMergeNub 5.1.0
com.apple.driver.AppleUSBComposite 5.0.0
com.apple.iokit.IOSCSIMultimediaCommandsDevice 3.2.1
com.apple.iokit.IOBDStorageFamily 1.7
com.apple.iokit.IODVDStorageFamily 1.7.1
com.apple.iokit.IOCDStorageFamily 1.7.1
com.apple.iokit.IOSCSIArchitectureModelFamily 3.2.1
com.apple.driver.AppleThunderboltNHI 1.6.0
com.apple.iokit.IOThunderboltFamily 2.0.3
com.apple.iokit.IOUSBUserClient 5.0.0
com.apple.iokit.IO80211Family 420.3
com.apple.iokit.IOEthernetAVBController 1.0.1b1
com.apple.iokit.IONetworkingFamily 2.1
com.apple.iokit.IOAHCIFamily 2.0.8
com.apple.iokit.IOFireWireFamily 4.4.8
com.apple.iokit.IOUSBFamily 5.1.0
com.apple.driver.AppleEFIRuntime 1.6.1
com.apple.iokit.IOHIDFamily 1.7.1
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 177.11
com.apple.kext.AppleMatch 1.0.0d1
com.apple.driver.DiskImages 331.7
com.apple.iokit.IOStorageFamily 1.7.2
com.apple.driver.AppleKeyStore 28.18
com.apple.driver.AppleACPIPlatform 1.5
com.apple.iokit.IOPCIFamily 2.7
com.apple.iokit.IOACPIFamily 1.4
Model: MacBookPro8,1, BootROM MBP81.0047.B27, 2 processors, Intel Core i5, 2.4 GHz, 4 GB, SMC 1.68f99
Graphics: Intel HD Graphics 3000, Intel HD Graphics 3000, Built-In, 384 MB
Memory Module: BANK 0/DIMM0, 2 GB, DDR3, 1333 MHz, 0x80AD, 0x484D54333235533642465238432D48392020
Memory Module: BANK 1/DIMM0, 2 GB, DDR3, 1333 MHz, 0x80AD, 0x484D54333235533642465238432D48392020
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0xD6), Broadcom BCM43xx 1.0 (5.106.198.19.22)
Bluetooth: Version 4.0.8f17, 2 service, 11 devices, 1 incoming serial ports
Network Service: Wi-Fi, AirPort, en1
Serial ATA Device: TOSHIBA MK5065GSXF, 500,11 GB
Serial ATA Device: OPTIARC DVD RW AD-5970H
USB Device: FaceTime HD Camera (Built-in), apple_vendor_id, 0x8509, 0xfa200000 / 3
USB Device: hub_device, 0x0424 (SMSC), 0x2513, 0xfa100000 / 2
USB Device: Apple Internal Keyboard / Trackpad, apple_vendor_id, 0x0253, 0xfa120000 / 5
USB Device: BRCM2070 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0xfa110000 / 4
USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x821a, 0xfa113000 / 8
USB Device: hub_device, 0x0424 (SMSC), 0x2513, 0xfd100000 / 2
USB Device: USB Optical Mouse, 0x093a (Pixart Imaging, Inc.), 0x2510, 0xfd120000 / 4
USB Device: IR Receiver, apple_vendor_id, 0x8242, 0xfd110000 / 3

1 réponse

Messages postés
26901
Date d'inscription
jeudi 5 avril 2007
Statut
Contributeur
Dernière intervention
22 novembre 2021
5 346
Bonjour,

Il s'agit d'un Kernel Panic, sans avoir lu tout ce rapport, le simple avertissement de départ, en plusieurs langues, suffit.
Ça peut venir d'un composant ou d'un logiciel.
Une barrette mémoire ajoutée et mal clipsée ou défectueuse
Un logiciel ajouté qui crée une mauvaise extension.
Un Apple Hardware Test (AHT) peut dire si c'est matériel.

https://support.apple.com/fr-fr/HT201257

Quand c'est urgent, il est déjà trop tard (Talleyrand)