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UNABLE TO LAUNCH INTERNET EXPLORER

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gégé31250 Posted messages 197 Status Member -  
 gégé31250 -
Good evening
I am using Windows 7 Home Premium 64-bit
Since this morning, every time I launch Internet Explorer, the home page, Google, does not open.
Should I reinstall Internet Explorer without uninstalling the version that is not working, and if so, do you have the right link to avoid downloading anything unreliable? Additionally, will I be able to keep all my favorites??
Thank you for your help
Best regards

4 answers

  1. gégé31250
     
    good evening
    that's what I tried to do but
    - internet explorer doesn't appear in the programs to uninstall in the control panel.
    - when I try to install internet explorer 10, it tells me that it's already installed..
    I admit I'm stuck....
    if you have any other idea to move things forward!!!!!!
    thanks again
    have a good evening
    4
    1. Dexterccm Posted messages 8498 Status Member 3 527
       
      Well...
      Let's try to repair IE without reinstalling it then.
      In the Windows 7 Start menu search bar, type iexplore.exe -extoff (purpose: open IE without add-ons).
      If it works, clean up your IE add-ons (you can use ADWcleaner which can do the cleaning for you).

      If it doesn't work... all is not lost, there is still a solution, restore the system to a point before the problems appeared on Internet Explorer.
      0
    2. gégé31250
       
      Good evening again
      the launch without the add-ons didn't help, so I ran ADWCleaner and since then it's been much better.
      IE 11 opened, but I cleaned up the add-ons, keeping only the main ones, and now IE 11 opens correctly.
      so I consider the incident closed
      thank you again for all your advice
      have a good evening
      0
  2. gégé31250
     
    Hello
    that's what I did but it's still the same, Internet Explorer won't start.
    I also ran "Malwarebytes" but that didn't help either.
    Should I uninstall Internet Explorer 11 and reinstall an older version?
    If so,
    1 - which version would be best suited for Windows 7 Home Premium Service Pack 1
    2 - how should I proceed to uninstall Internet Explorer 11?
    Thank you for your valuable advice.
    1
    1. Dexterccm Posted messages 8498 Status Member 3 527
       
      It would be Internet Explorer 10 but it doesn't seem like a good idea to me.
      IE11 can be uninstalled like any other program from the control panel.

      Check via Windows Update that Windows 7 is up to date (and if some updates do not resolve the issue you are experiencing with IE11).
      0
  3. Dexterccm Posted messages 8498 Status Member 3 527
     
    Hello

    What is your Windows version?
    1