Ecran bleu error

Bonjour,

J'ai un jour installé Cubase sur mon ordinateur portable, tout marchait bien et puis l'ordi crash, et je me retrouve avec un blue screen .. Je pensais que c'était rien m'enfin bon .
Depuis quelque temps, quand je redémarre mon PC après un être en veille, cet écran bleu apparaît. Ça me fait le coup à chaque fois ! Sans aucune raison, car pas de virus, et pas de problèmes.

J'ai donc besoin d'aide, car j'ai peur que ce problème soit embêtant !

Par avance, merci :)

1 réponse

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  1. bonsoi,

    telecharge

    whocrashed

    lance une analyse et poste le rapport.
    1. Salut !

      Voilà le rapport :
      System Information (local)
      --------------------------------------------------------------------------------

      computer name: MELCHIOR-PC
      windows version: Windows 7 Service Pack 1, 6.1, build: 7601
      windows dir: C:\Windows
      Hardware: Aspire 7250, Acer, HMA71_BZ
      CPU: AuthenticAMD AMD E-450 APU with Radeon(tm) HD Graphics AMD586, level: 20
      2 logical processors, active mask: 3
      RAM: 4003360768 total
      VM: 2147352576, free: 1938968576

      --------------------------------------------------------------------------------
      Crash Dump Analysis
      --------------------------------------------------------------------------------

      Crash dump directory: C:\Windows\Minidump

      Crash dumps are enabled on your computer.

      On Thu 14/11/2013 19:23:36 GMT your computer crashed
      crash dump file: C:\Windows\Minidump\111413-24492-01.dmp
      This was probably caused by the following module: atikmpag.sys (atikmpag+0xAE5C)
      Bugcheck code: 0x116 (0xFFFFFA80033EC4E0, 0xFFFFF88003C59E5C, 0x0, 0x2)
      Error: VIDEO_TDR_ERROR
      file path: C:\Windows\system32\drivers\atikmpag.sys
      product: AMD driver
      company: Advanced Micro Devices, Inc.
      description: AMD multi-vendor Miniport Driver
      Bug check description: This indicates that an attempt to reset the display driver and recover from a timeout failed.
      A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: atikmpag.sys (AMD multi-vendor Miniport Driver, Advanced Micro Devices, Inc.).
      Google query: Advanced Micro Devices, Inc. VIDEO_TDR_ERROR

      On Thu 14/11/2013 19:23:36 GMT your computer crashed
      crash dump file: C:\Windows\memory.dmp
      This was probably caused by the following module: atikmpag.sys (0xFFFFF88003C59E5C)
      Bugcheck code: 0x116 (0xFFFFFA80033EC4E0, 0xFFFFF88003C59E5C, 0x0, 0x2)
      Error: VIDEO_TDR_ERROR
      file path: C:\Windows\system32\drivers\atikmpag.sys
      product: AMD driver
      company: Advanced Micro Devices, Inc.
      description: AMD multi-vendor Miniport Driver
      Bug check description: This indicates that an attempt to reset the display driver and recover from a timeout failed.
      A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: atikmpag.sys (AMD multi-vendor Miniport Driver, Advanced Micro Devices, Inc.).
      Google query: Advanced Micro Devices, Inc. VIDEO_TDR_ERROR

      On Tue 12/11/2013 20:04:33 GMT your computer crashed
      crash dump file: C:\Windows\Minidump\111213-28953-01.dmp
      This was probably caused by the following module: atikmpag.sys (atikmpag+0xAE5C)
      Bugcheck code: 0x116 (0xFFFFFA8003B6C1E0, 0xFFFFF88003C54E5C, 0x0, 0x2)
      Error: VIDEO_TDR_ERROR
      file path: C:\Windows\system32\drivers\atikmpag.sys
      product: AMD driver
      company: Advanced Micro Devices, Inc.
      description: AMD multi-vendor Miniport Driver
      Bug check description: This indicates that an attempt to reset the display driver and recover from a timeout failed.
      A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: atikmpag.sys (AMD multi-vendor Miniport Driver, Advanced Micro Devices, Inc.).
      Google query: Advanced Micro Devices, Inc. VIDEO_TDR_ERROR

      Merci par avance :)
    2. essaie de mettre a jour le pilote de ta carte graphique
      va voir dans le gestionnaire de peripherique si il fonctionne correctement
    3. Salut ! J'ai mis à jour le pilote avec Windows (gestionnaire de périphérique, et ça à l'air de fonctionner :) Je tiens au courant si jamais cela ne fonctionne pas, merci pour ton aide :)