Stuck logout

Solved
lili92350 -  
 sergio -
Hello,
I have a Toshiba PC with Windows 7 Home Premium,
I wanted to shut down my computer but it's been a day with "logging off..." on the screen and nothing is happening.
I can't see the mouse, I forced it to shut down but when I turn it back on, it goes back to the "logging off" screen and I'm stuck.
Help.

2 answers

  1. Anonymous user
     
    Hello,
    Shut down your PC, unplug it, and remove the battery if you have a laptop, hold the power button for about a minute, plug everything back in and restart, see what happens.
    42
    1. lili92350
       
      you are my new God lacharpente!!!
      so cool
      thank you
      0
    2. Anonymous user
       
      You're welcome, have a great day! :-)
      0
    3. Jack
       
      Thank you, same problem, same solution!
      0
    4. Frvncxis
       
      Thank you for the solution, any idea about the source of the problem? And how to avoid it?
      0
    5. evelyne4455 Posted messages 1 Registration date   Status Member Last intervention  
       
      and a year later it still works!!! it's magic!
      Thanks again!
      0