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The HD Box decoder turns off.

MicK B Posted messages 10 Status Member -  
MicK B Posted messages 10 Status Member -
Hello,

I am subscribed to Numéricâble. Although I went to "Menu", "decoder settings", "reference parameters" and set it to "disabled" on my decoder, it turns off as soon as my TV is off.
Is this normal?

Thank you for any information you can provide.

Michel

Configuration: Windows 7 / Internet Explorer 10.0

1 answer

  1.
    Claude051968 Posted messages 1447 Registration date   Status Member Last intervention   78
     
    Hello,
    Yes, automatic standby, just go into your decoder settings and turn off the energy-saving function, automatic standby.
    Best regards
    5
    1. MicK B Posted messages 10 Status Member
       
      Hello, I don't have the "energy-saving" function on my decoder even though I've gone through the entire menu.
      0
    2. Claude051968 Posted messages 1447 Registration date   Status Member Last intervention   78
       
      I am with SFR, mine did the same thing, and by going into the menu, I found the energy saver option. Disabling that resolved my issue. Check the booklet that came with your decoder to see if there's a similar function, even if it doesn't have the exact same name.
      Best regards
      0